Customer Ratings & Reviews
- Model:
- XR65A80K
- SKU:
- 6502609
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the 65" Class BRAVIA XR A80K OLED 4K UHD Smart Google TV for its exceptional picture quality, vibrant colors, and user-friendly interface. Positive feedback also highlights the ease of setup and the intuitive Google TV operating system. However, some users express concerns regarding the remote control's design and functionality, as well as limitations with HDMI 2.1 ports. A few customers also reported issues with the TV's reliability and higher price point compared to competitors.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture qualityCons mentioned:Hdmi 2.1
Not worth it!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Image quality is good. Tv restarts itself, freezes and has issues connecting to input/output HDMI.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MalT, Thank you for the feedback on your experience with your XR65A80K. While we're glad you like the great image quality of this TV, we regret to hear about the issues you're experiencing. For rebooting issue, please follow the troubleshooting steps on this link:
https://www.sony.com/electronics/support/articles/00166315?utm_source=glean
For freezing issue, please try to isolate the issue by follow the procedure on this link:
https://www.sony.com/electronics/support/articles/00141896?utm_source=glean
And for HDMI input-related issue, please follow the troubleshooting steps on this link:
https://www.sony.com/electronics/support/articles/00030375?utm_source=glean
If you're unable to resolve these issues, may we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the XR65A80K:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
Sam
- Pros mentioned:Picture quality
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV. Great picture and sound quality. Nice upgrade to my existing Samsung.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi silverfox, we're glad you like the sound quality of our product. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing SONY! ~Earl
- Pros mentioned:Picture quality
"Theater Experience"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our new television has a great picture. Everything about make viewing exciting!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IdaP, We are glad that you like the picture quality of your new Sony BRAVIA smart Google TV. Your new BRAVIA A80K TV has an intelligent TV processing technology with Cognitive Processor XR that delivers natural and realistic picture quality. You will also enjoy streaming high-quality 4K UHD quality movies with the BRAVIA CORE app.Thank you for your purchase. Enjoy your movie nights! Vincent
- Pros mentioned:Picture quality
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new tv. Had trouble getting the right picture but after a few adjustments, it's great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi preciousjayne, Awesome! We are so glad to hear that you are loving your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Goood product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good quality good pictures good…. Let’s see how long it last
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Freshcity, Thank you for the 5-star rating! We are delighted to hear that you are happy with the picture quality of your new XR65A80K TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Sony picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had nothing but Sony's , but this one has much cleaner edges, and the colors seem more vivid
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for the 5-star rating, DarleneB! We truly appreciate your support and we're glad that you are impressed with the new A80K 4K OLED TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thanks for your recommendation and for choosing Sony! -Craig
- Pros mentioned:Picture quality
Issues
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fabulous picture but having trouble with getting a green screen when streaming. Sony hasn't fixed issue and many complaints about it online. Hope they fix this issue soon.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi billman, thanks for choosing and purchasing our product. We're glad you like the picture quality of the A80K. We're sorry to hear that you have an issue with your SONY unit. Please follow these links to isolate the issue:
https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-65a80k/articles/S1F0526
https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-65a80k/articles/00141896
If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing SONY. ~Earl
- Pros mentioned:Picture quality
Sony OLED TV Setup and Remote Programming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On August 23, 2022, we purchased a new Sony OLED TV and soundbar from Best Buy at the Bald Hill Road store. AJ was our rep. Great guy and sensitive to our needs as seniors. He provided good advice about picture quality, etc. The installers came on 6 September 2022. They were very careful in removing the old Samsung and setting up the new Sony. Unfortunately, the sound bar had to set on top of the TV feet in front of the TV. This configuration blocked the TV sensor. The crew should have told us to stand up to change channels or have the TV wall mounted. We could not turn off the TV except if we turned off power at the power strip. During the course of the clown show we received 27 emails and 14 messages alerting us that someone was going to show up between 7AM and 1PM. These message went on for about 2 weeks, so we were prisoners in our own house waiting for the cavalry. Dan ‘the Man’ in Maine was our best contact. But we were never sure. For instance, Connor was supposed to show up but then the appointment was cancelled at 12 Noon on 8 September. We’d get a phone call or email message or text message. There was no consistency. Dan the Man from Man said we’d get appointment from Diana on the 15th. Then we’d get a message from Eric saying he was going to show up. And then a message from Carson saying he'd show up to program the remote. Carson and Eric messages came after Diana showed up to program the remote and sync it to the Verizon set top box. We never knew who was going to show up. There was no central dispatcher. Diana did a good job at syncing the remote and set top box and showing us how to point the remote to shut off power. Why did it take so long? No coordination. It was such a clown show.
I would recommend this to a friend Excellent tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks amazing! With the android operating system everything is easy to use
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AdyK, Thank you for the 5-star rating! We are so glad to hear that you are enjoying the picture quality of your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl
- Pros mentioned:Ease of use
Sony TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV - Easy to use and very fast for streaming
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fargo55,
Awesome! Thank you for the purchase and we're glad to hear that you like the easy to use features of the television. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
Excellent quality
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful TV. Picture quality is great. Google OS can be a bit slow at times though
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrianG, Awesome! We are so glad to hear that you are happy with the picture quality of your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl
Excellent Picture Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A little expensive, but you get what you paid for. Excellent picture, and responsive controls.
I would recommend this to a friend- Pros mentioned:Picture quality
The best sound experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best sound experience hands down, the Immersive sound is incredible
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GeraldC, Awesome! We are glad to hear that you are happy with your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Sony 65 inch Bravia
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vibrant, clear picture in all light settings. Good sound. Great install by the Geek team.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SteveH,
Amazing! We're glad that you like the sound and picture quality of the TV. It's also great that installation was done professionally. With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Setup
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality and setup was very easy. Very light weight which was a nice surprise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LisaK, we're glad you like your new TV! With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you for choosing SONY. ~Earl
- Pros mentioned:Picture quality
Perfect TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality picture. Just the right size. Does not overpower the room. Perfect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dwags, Awesome! We are so glad to hear that you are happy with your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl
- Pros mentioned:Color, Picture quality
Best OLED for the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely amazing tv! The picture quality is downright the best thing I have ever seen. I had spent a lot of time in the store looking at Demos of the OLEDs. Between this and the LGC2 this is the pretty clear winner. The better color and brightness just really made this such a fun purchase!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PhilNyeSciFiGuy, We're glad to hear that you are happy with the quality of this TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Picture quality
Best TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice product! I picture is amazing! Will recommend for all my friends!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GennadiyY, Awesome! We're very pleased to hear you like the amazing picture quality of your Sony A80K. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Sam
Beautiful OLED TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After comparing the options on the market, it wasn't hard to jump straight to this Sony OLED. The finish on the panel isn't glossy which really helps in situations where windows are open and bright lights are on. It also carries the ability to play IMAX Enhanced, Dolby Vision/Atmos, and pretty much anything you'd need for that home theater experience. - For an OLED
I would recommend this to a friendBrand response from SonyListens
Posted .Hello David,
That's perfect! Good decision and thank you for your purchase. We're truly delighted that you chose Sony over other brands. We're glad that you like the non-glossy finish of the panel and the premium features like the IMAX Enhance and Dolby Vision/Atmos of our Sony - 65" Class BRAVIA XR A80K OLED 4K UHD HDR Google TV. With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you for choosing Sony! - Marco
- Pros mentioned:Picture quality
great tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great tv. awesome picture. performs well. pretty fast between apps
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tate, That's amazing! We're so happy to hear you like the awesome picture quality, snappy user interface especially when switching between apps, and overall performance of your Sony A80K. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Sam