Customer Ratings & Reviews
- Model:
- XR65A80K
- SKU:
- 6502609
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the 65" Class BRAVIA XR A80K OLED 4K UHD Smart Google TV for its exceptional picture quality, vibrant colors, and user-friendly interface. Positive feedback also highlights the ease of setup and the intuitive Google TV operating system. However, some users express concerns regarding the remote control's design and functionality, as well as limitations with HDMI 2.1 ports. A few customers also reported issues with the TV's reliability and higher price point compared to competitors.
This summary was generated by AI based on customer reviews.
Great deal!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV. Geek squad installed it for me. Great team and kept the place clean.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarkH, That's great! We're glad to hear that! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thanks for sharing your review. Jay
New
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure yet - I keep getting a notice when I turn on my tv that if I don’t use the remote to tv the picture quality can change .
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bonj, Thank you for choosing Sony! We are glad to hear that you are happy with your new TV! For the picture quality, may we know if you are getting this message on specific app, input or channels? If so, we would like to reach out and make sure that you get the best picture quality on your TV. May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
Great TV Choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The in-store service and the install Service for the TV was excellent
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JuanitaD, Awesome! We are glad to hear that you are happy with your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Sony 65 inch TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV picture is EXCELLENT!! Worked with my previous firestick very well. Will soon upgrade to the 4k firestick. Also, our salesperson was very informative and friendly. LOVE it!!!!! Also impressed with quick and friendly customer service online regarding price match.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sony65inchTV, We're glad that you love this TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Picture quality
Tv is beautiful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the tv is very beautiful and well calibrated in the custom setting. Very realistic colors and not oversaturated in 4k like some of the other brands. Not a big fan of the newer Google Tv ui, but it is very powerful for those that only stream media.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ryan, That's great! We're glad to hear that! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for choosing Sony. Jay
- Pros mentioned:Picture quality
I love this TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After several reviews of 4K TVs from Sony, Samsung and LG, my wife and I decided to go for Sony A80K (65 in). This TV is great and worth the value. It is an OLED TV. This TV has a great sound as well. I recommend it if you re looking for an OLED 4K TV.
I would recommend this to a friendBrand response from SonyListens
Posted .That's fabulous, Ekitilomo! You've made a great decision!
We are so happy to know that you love your new XR-65A80K. We are also delighted to hear your satisfaction with the superb sound and quality of this TV.
With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen.
Thank you for recommending our A80K and for choosing Sony!
- Romeo
Sony OLED Tv 85k
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a really good tv. The only thing stopping it from being great is the brightness.
I would recommend this to a friendGreat TV!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality. The only thing Negative I would say is that the tv takes a while to turn on sometimes, but other than that its great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlanaJ, Awesome! We are so glad to hear that you are happy with your new XR65A80K! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl
The best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.David did great job selling the product, and Geek Squad did a great install
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lynn, That's great! We're glad to hear that! The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Color
I didn't know what I was missing until now...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. A big difference between this Sony 4k OLED and a Sony 4k LED I purchased in 2016. The blacks actually look black. The contrast is amazing. When using with Netflix, the settings have an option to "view as Netflix intended". No need to worry with adjustments.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ATXtechie, We're very grateful for this positive feedback! The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing BRAVIA XR A80K TV. Jay
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased open box in great condition TV works great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GabeS, Excellent choice! We are glad to hear that you are happy with your purchase! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony and for the 5-star rating! -Carl
Tv review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is great and person installing was fantastic and nice
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MissiB, Awesome! We are so glad to hear that you are happy with your purchase! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl
Housewife
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In my opinion Sony is the best TV among all the tv's on the market now.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LindawF,
Thank you so much for taking the time out to share your great experience with your new TV! Your kind words encourage us greatly. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! - Kris
Excellent TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What an amazing product! You won’t be disappointed!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JacobS12, Awesome! We are so glad to hear that you are happy with your new TV! We are so glad to hear that you are enjoying the picture and sound quality of the A80K TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl
Beauty beyond words.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a viewing pleasure far beyond our expectations.
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, JamesM! We're glad that you are impressed with your new Sony TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Craig
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv go buy it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KimS, Awesome! We are glad to hear that you are happy with your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl
Great experience!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and even better service. Well done!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnM, Awesome! We are so glad to hear that you are happy with new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Worth every penny
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly one of my biggest purchases and it was worth it, the quality and colors are very vibrant and the refresh rate is perfect for the ps5, easy UI to use and not to mention surprising sound quality and compatibility with Dolby is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AxelC, We're very grateful for this positive feedback! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for giving the product a perfect rating! Jay
Tv
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product would recommend to friends and family
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DJCC, Awesome! We are glad to hear that you are happy with your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl
- Pros mentioned:Color, Picture quality
The LG G1 is better than this Sony A80K I.M.O
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Image is so nice and crisp and dark- except for the dark side of the screen that also has a dead subpixel. I noticed it right away since my setup has me sitting 5 feet from the tv at times. It’s known as banding and this is the first oled tv I have encountered with such a horrible amount that it actually darkens the screen more than it should. I was going to keep it, but then noticed the dead subpixel in the same area- meaning it could be a very faulty panel in future use. Will definitely be returning to Best Buy when I have a bigger vehicle available and might be going back to a G1 65” which I believe had better features like (being able to change the aspect ratio for any image- using 2 Bluetooth head sets at once- has a better web browser) things that matter. I’m pretty dissatisfied and disappointed in Sony- since I was really happy to pair this with my PS5. Oh well.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi UreshiiSuika,
We're sorry to hear about what happened. We apologize for the inconvenience. What you may be seeing is one or more of the greater than 2,000,000 dots that make up the composition of your LCD or OLED screen. These dots (also known as pixels) may appear red, green, blue, white or black. High-precision technology is used to manufacture LCD and OLED displays to maintain a high standard of operation. However, with all LCD/OLED screens, regardless of manufacturer, there may be a small number of dots that do not change color. This is normal operation for LCD and OLED screens for all manufacturers. Most defects are only noticeable when an all-white or all-black picture is displayed and shouldn't be noticeable under normal operation. Because a defective pixel or pixels is normal on all LCD or OLED screens, there's a high chance that a replacement screen may also have them. It's possible that the replacement could have more defective pixels or the pixels may appear in a more noticeable position.
If you still have the TV, this issue might resolve by following the troubleshooting steps from this link: https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-65a80k/articles/00200749?cpint=spt-tv_triage_00200862_line
If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the A80K:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay