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Customer reviews

Rating 4.7 out of 5 stars with 1646 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the 65" Class BRAVIA XR A80K OLED 4K UHD Smart Google TV for its exceptional picture quality, vibrant colors, and user-friendly interface. Positive feedback also highlights the ease of setup and the intuitive Google TV operating system. However, some users express concerns regarding the remote control's design and functionality, as well as limitations with HDMI 2.1 ports. A few customers also reported issues with the TV's reliability and higher price point compared to competitors.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,646 reviews
  • Rated 5 out of 5 stars

    New television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and service. The install was seamless.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlanM,

      Thank you for the purchase and 5-star rating! We're glad to hear that you like your new television. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best OLED TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great OLED TV,. Sony makes the best TV’s full stop. Connected to new AppleTV 4K Second Generation this eliminated the need set top boxes too for DirecTV Stream.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MThreeZeroto167, That's great! We're glad to hear that! With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for giving the product a perfect rating! Jay Sony_US

  • Rated 5 out of 5 stars

    HAPPY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful imagery and access to many locations. We are sooo happy!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DeanH, Thank you for sharing such an excellent shopping experience. We really love to hear that you are satisfied with your purchase and you appreciate the outstanding picture quality of this BRAVIA XR A80K OLED 4K Ultra HD TV. It sounds like we hit the mark with the A80K. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for giving the product a perfect rating! Enjoy your new TV! -Jess Sony_US

  • Rated 5 out of 5 stars

    Epic Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance, delivery and setup. Very pleased

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Excellent choice WilliamB! We are so glad to hear that you are happy with your purchase! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LOVE the Bravia XR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV will not dot disappoint in any way. Picture is best picture of any tv with great software and processing to improve picture quality so its lifelike. Lets not forget the speakers are the screen itself and sounds great with out a soundbar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Michael, Awesome! We're thrilled to hear you're enjoying the picture and sound quality of the BRAVIA XR A80K TV! The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for sharing your review! Jay Sony_US

  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we are enjoying our new Sony Bravia 65" television.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LGBestBuy, We are glad that you are enjoying your new Sony BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. Your new BRAVIA A80K TV has an intelligent TV processing technology with Cognitive Processor XR that delivers natural and realistic picture quality. You will also enjoy streaming high-quality 4K UHD quality movies with the BRAVIA CORE app. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Five Stars on every metric

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color, very smart remote... I love my Sony. So much so it is the second I purchased in a matter of months. The remote is cable ready and alexa smart so getting to shows, dvrs or OTA streaming services is simple and intuitive.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SarasotaJoe, We're glad to hear that you love this TV.
      With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Large Screen TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 65 inch size is perfect for my room size. The picture quality is excellent and the sound quality is very good. I am very happy with this TV and recommend it to anyone wanting an affordable, large screen TV with excellent picture and sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Terrificearphones, We're glad to hear that you are happy with the picture and sound quality of this TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thanks for choosing Sony! Jay Sony_US

  • Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can do more some future are unavailable and are listed

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IbrahimaG, we appreciate your 5-star review of our product! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Sony Bravia XR A80J HDR OLED Google TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. Reliable Brand. However the remote is disappointing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Laurie, We're sorry to hear that you're having issue with the remote control of this TV. We apologize for the inconvenience. With hands-free voice control built into Google TV, you can set aside your remote and simply use your voice to control your TV. Ask Google to find a specific title, search by genre, and get personalized recommendations on what to watch by saying, “OK Google, what should I watch?” Even get answers on screen, control smart-home devices and more. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for choosing Sony. Jay Sony_US

  • Rated 5 out of 5 stars

    Súper Tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s my best Tv ever sony stills makes good products

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WDMROCK9,

      We appreciate the 5-star rating and we're glad to hear that you like your new Sony television. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Sony Picture Quality!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Sony quality tv such as picture and features. The ATSC-3 tuner takes a few seconds to lock but it works. Also when scanning channels if it picks up the ATSC-3 channel it skips the other digital channel. You have to add it into your channel list in the setup menu. This may not be important to most people.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChuckB, Thank you for taking the time to review the BRAVIA X80K LED TV. NextGen TV™ (ATSC 3.0) is the latest version of over-the-air antenna TV and brings several improvements over the previous ATSC 1.0 standard including better reception, up to 4K Ultra HDTV video with movie theater-quality sound, more channels, mobile viewing on the go, on-demand internet content, and more. Antenna and internet connections give you access to the full range of capabilities of the new system. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SONY TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WONDERFUL TV WITH BEAUTIFUL PICTURE AND SOUND. SO GLAD I PURCHASED THIS SIZE VS THE 55 INCH. I BELIEVE SONY IS THE BEST TV ON THE MARKET. THE GEEK SQUAD DID A GREAT JOB WITH THE INSTALLATION. I JUST WISH I HAD A BETTER SALES PERSON.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MaryC, We're very grateful for this positive feedback! The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing BRAVIA XR A80K TV! Jay Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia XR A80K $K HDR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality easy startup. All directions displayed on screen

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DonaldR, That's great! We're glad to hear that! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thanks for the positive review. Jay Sony_US

  • Rated 5 out of 5 stars

    Best tv ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new Sony. It is exactly what we wanted!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PatriciaY, Awesome! We are so glad to hear that you are happy with your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl Sony_US

  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Sony failed on customer satisfaction

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst remote control I've ever purchased / operated!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GD2BKG,

      Thank you for the review and we want to say sorry for any inconvenience you may have experienced with the remote control. If there is something that we can help you with, we're more than happy to help you out, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      David Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    OLED is the one

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am coming from a 900E Sony Bravia and the black contrast level on this TV looks amazing good, this TV gets bright enough for low dark rooms, but I wouldn't get it for bright rooms.It upscales old shows as good or better than my 900E. Remarkable Tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Meazy, That's great! We're glad to hear that! With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thanks for choosing Sony! Jay Sony_US

  • Rated 5 out of 5 stars

    Sony TV Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google TV really good… I like it nothing much to add

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NishalS, Awesome! We are glad to hear that you are happy with your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so pleased to have that 65 inch television, so thank you.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SamrawitT, We're glad to hear that you chose this TV. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing BRAVIA XR A80K TV. Jay Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy for a better TV than Samsung I totally recommend it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IbrahimC, we're glad you like our product. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing SONY. ~Earl Sony_US