Customer Ratings & Reviews
- Model:
- XR65A80K
- SKU:
- 6502609
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the 65" Class BRAVIA XR A80K OLED 4K UHD Smart Google TV for its exceptional picture quality, vibrant colors, and user-friendly interface. Positive feedback also highlights the ease of setup and the intuitive Google TV operating system. However, some users express concerns regarding the remote control's design and functionality, as well as limitations with HDMI 2.1 ports. A few customers also reported issues with the TV's reliability and higher price point compared to competitors.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Great purchase!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful picture, clarity and quality. A wonderful improvement over our previous television. We were in process of cutting the cord and couldn’t be happier.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KSCN, Thank you for the great review! Good to hear you like the overall picture quality of your Sony A80K.
With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Sam
MY OLED NIGHTMARE
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beware I have had 2 of these delivered and BOTH had the same defect, a crease in the screen under the glass. On top of this it has been a nightmare to try and work with BB and the Geek Squad to get this resolved. After the first delivery when the 3rd party delivery service brushed off my concern about the crease, my sales person Aaron was super helpful in getting an exchange order placed. Unfortunately they sent a delivery service that had no expertise in unmounting or mounting tv’s so they could not complete the install. The next appt (2 weeks later), the geek squad came, mounted the new tv, only to find it had the SAME crease in the same spot. So they took it back. We are now up to 3 days of missed work. Todd from the GS told me they could probably bring an LG OLED over later in the day to install (no more Sony for me!) but then called later yesterday to tell me I needed to go into the store today and speak to either Josh or Sam from the Geek Squad or the sales manager. I did that this morning (another half day of work missed) and guess what! None of them were there (well the store manager was there but too busy to speak with me). After waiting around for 15-20 minutes I had to leave for work. Right now I’m debating whether to just cancel the whole order or continue to try and work with these people. It’s frustrating and anxiety-provoking, my stomach hurt the whole way home from work today thinking about it. It’s like some of the people are TRYING to give good customer service but these weak links are just too much. NOT WORTH IT.
No, I would not recommend this to a friendSony should make it better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.T5v works good I like it would uy again tv should be brighter an better sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CharlesS, Thank you for taking the time to review the BRAVIA XR A80K TV. With this TV, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Press the (Quick Settings) button on the remote control, then select [Settings] — [Display & Sound] — the desired option. Thanks for sharing this review. Jay
- Pros mentioned:Picture quality
So worth it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s winter. If you have to be stuck in the house, this is the tv you want to be watching. From the picture quality to the sound, Sony does not disappoint.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DianaD, We're very grateful for this positive feedback! The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing BRAVIA XR A80K. Jay
- Pros mentioned:Picture quality
Great OLED tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our 65” Sony OLED smart tv. The picture is amazing and we especially love watching our sports on it Go Phillies! The aesthetics of the tv are very nice as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GreatServiceThankYou, We're glad to hear that you love this TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thanks for choosing Sony. Jay
- Pros mentioned:Color
A Good Buy..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not one single problem. Thus far a perfect OLED TV. Replaced an LED TV from 2009 with this. No comparison, the black colors especially, are true black, not gray.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SocratesAndthem, We're glad that you chose this TV. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing BRAVIA XR A80K TV! Jay
- Pros mentioned:Picture quality
Sony OLED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect sized television, excellent colors, right out of the box, it was watchable.....Sony does it right....and BEST BUY does too....! Highly recommended...!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BigDog1, We are happy to hear you are enjoying the picture quality of the BRAVIA XR A80K TV! The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for the recommendation! Jay
- Pros mentioned:Picture quality
Buyer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is far greater than I thought. I have always loved Sony products but this is my best purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Number1coach, That's great! We're glad to hear that! The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing BRAVIA XR A80K TV! Jay
- Pros mentioned:Picture quality
Great OLED tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is AMAZING! The picture quality is outstanding. Hooked up to my Definitive Technology Audio System it completes the whole theater experience.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tazman, That's great! We're glad to hear that!
With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for giving the product a perfect rating! Jay
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome television. Bright display. Easy operation and operating system
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ravi, Awesome! We're glad that you like the picture quality and ease of operation. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality
65 in TV and sound Bar..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is so clear. The 65 inches make it look like your in the movies. We also got a sound box, so on some programs it has sound around. So cool...
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rosey, We're very grateful for this positive feedback! The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing BRAVIA XR A80K TV! Jay
- Pros mentioned:Ease of use
Sony A80K 65” OLED
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Tv and google smart. Got it for a great sale price also for being the newest model out when we bought it. Great graphics and speed ease of use for apps
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RingReview, Awesome! We're thrilled to hear that you love this BRAVIA XR A80K TV. With this TV, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thanks for choosing Sony! Jay
- Pros mentioned:Picture quality
AWESOME TV !!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is Amazing. What a huge difference in Picture. The tv is so Thin. There no going back. Once you have an OLED.... it changes your view on movies.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EZAXES, We are happy that you like the picture quality of your new Sony BRAVIA OLED TV. We always strive to deliver the best picture and sound quality with our TVs. Your new BRAVIA A80K TV has an intelligent TV processing technology with Cognitive Processor XR that delivers natural and realistic picture quality. You will also enjoy streaming high-quality 4K UHD quality movies with the BRAVIA CORE app. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Picture qualityCons mentioned:Remote control
Should have went with the cheap tv.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is beautiful. But the tv freezes constantly and needs to be unplugged and restarted. The remote lag/delay is also annoying.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BrettB, thanks for choosing and purchasing our product. We're glad you like the picture quality of the A80K. We're sorry to hear that you have an issue with the TV. Please isolate the issue by following these links:
https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-65a80k/articles/00167132
https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-65a80k/articles/00141896
We highly recommend updating the software of the TV to the latest one. Please check this link for more details:
https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-65a80k/downloads
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the A80K
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
We appreciate you and thanks again for shopping Sony!
Sincerely,
Earl
- Pros mentioned:Picture quality
Great screen only wish it was a dumb tv.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great tv, the picture on it looks awesome, very happy to have gone with OLED. Only thing that would have made it a 5 star tv would be if it wasn’t a smart tv. Otherwise great tv. Sound quality is just ok but at least it gets loud enough.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Baycun, Thank you for taking the time to review the BRAVIA XR A80K TV! With hands-free voice control built into Google TV, you can set aside your remote and simply use your voice to control your TV. Ask Google to find a specific title, search by genre, and get personalized recommendations on what to watch by saying, “OK Google, what should I watch?” Even get answers on screen, control smart-home devices and more.
With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! Jay
- Pros mentioned:Picture quality
Great OLED panel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding. it replaced a 12 y/o plasma that looked pretty good, but this is X times technology advancements and picture quality. Outstanding.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HarryP, We're glad to hear that are happy with the picture quality of this TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Color
Sony make the best TVs
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is nothing short of amazing. I purchased this item as a package deal with the PS5. The best decision ever. The black levels are amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RasHeru, Awesome! We're pleased to hear that you are enjoying your new TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin
TV review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is fine, installation was OK but there was a
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoanReeves, Awesome! We are so glad to hear that you are happy with your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl
Sony tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second day picture went black. This happen with the first one.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Terrence, thanks for choosing and purchasing our product. We're sorry to hear that you have an issue with the picture on your new TV. Please follow this link to isolate the issue:
https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-65a80k/articles/00173830
If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thanks for choosing SONY. ~Earl
- Pros mentioned:Picture quality
Picture dark
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture except that it takes some manipulation to get it bright enough. Factory default is definitely way too dark unless you set to “vivid”. But then the colors seem unnatural. My only complaint so far. Other than that, great TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rt68, we're glad you like the picture quality of our product. We're sorry to hear that you have an issue with the brightness of your SONY unit. You can configure various settings related to the TV display such as color and brightness for picture quality, or screen size. Please check this link for more details:
https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-03-09_01.html
If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing SONY. ~Earl