Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 1473 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the 65" Class BRAVIA XR A80L OLED 4K UHD Smart Google TV (2023) for its exceptional picture quality, including vibrant colors and impressive contrast, making it ideal for movies and gaming. Many appreciate its ease of use, but some have expressed concerns regarding the reliability of the television and the functionality of the remote control. A few customers also mentioned the high price point as a drawback. While the software and warranty have received some negative feedback, the overall consensus points to a visually stunning television experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Applied Filters:
Page 1 Showing 1-20 of 20 reviews
  • Pros mentioned:
    Color, Contrast, Picture quality

    Rated 5 out of 5 stars

    Can’t beat Sony quality

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing TV. Can’t beat that Sony quality. The OLED contrast is amazing for wide screen media. The colors and details are amazing as well.

    I would recommend this to a friend
  • Pros mentioned:
    Contrast, Picture quality

    Rated 5 out of 5 stars

    Upper mid range OLED king!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first OLED TV. I had my eyes set on one of the upper mid range OLEDs Sony A80L, LG C3 and Samsung S90C. The Sony A80L was promised to deliver the best true to life picture, and it did not disappoint one bit! After spending a lot of time comparing the A80L and the C3 in store, I think I made the right choice. The A80L supposedly has lower peak brightness than the C3, but it delivers amazing shadow details in dark movies and tv shows. And peak brightness doesn't mean the overall brightness of the picture, but just how bright some of your highlights get, and the A80L has fantastic highlights and contrast! I would recommend this without any qualms. This is definitely not for someone who is watching dark HDR content in a bright room with lots of natural light coming in. But honestly, I don't think anyone should be watching that sort of content in a bright room, any tv would struggle to satisfy you there. For everything else, this TV will provide impeccable pictures!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Abhi, Congratulations on getting your first OLED! We're glad that you are enjoying your new TV. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Color, Contrast, Ease of use
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Sony offers the best contrast/build design

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony TVs are simply the best. The contrast is unmatched and this model in particular has one of the most true colors with several settings you can tweak to adjust the picture to your liking. It has a very easy and relatively quick set-up which is nice and an easy set-up procedure. The build design is fantastic with this model offering solid metal feet. They pop right in. The only con I can see with this set is the brightness. It is an OLED so that is a given but it is fairly low. For me, my room is usually very dim-lit/dark so it works great for me. Additionally, the remote leaves a lot to be desired. No back-lit buttons and this model in particular removed numerical buttons which is just awful. It isn't the end of the world but if you use an antenna, it makes it a bit trickier.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TylerO, We appreciate your feedback. We're glad that you're enjoying your new TV. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Contrast, Picture quality

    Rated 5 out of 5 stars

    Sony BRAVIA XR A80L: Stunning OLED Performance

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony 65" Class BRAVIA XR A80L OLED 4K UHD Smart Google TV (2023) is a premium television that excels in delivering stunning picture quality and immersive audio. Its OLED panel offers deep blacks, vibrant colors, and exceptional contrast, enhanced by Sony's Cognitive Processor XR, which optimizes visuals for realism and clarity. The Acoustic Surface Audio+ technology turns the screen into a speaker, ensuring synchronized, immersive sound. With support for HDMI 2.1, 4K at 120Hz, VRR, and ALLM, it’s perfect for next-gen gaming, while its Google TV platform provides a user-friendly interface with access to a vast range of streaming apps. The A80L combines cutting-edge technology with sleek design, making it an excellent choice for anyone seeking a top-tier home entertainment experience.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Contrast, Picture quality

    Rated 5 out of 5 stars

    Simply The Best.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stunningly incredible picture! The contrast is perfect. The colors are perfect. The detail is unbelievable. The blacks are truly black. There is detail in the black. The picture, when the whole screen is the same color, there is no variation in the color, it is perfectly consistent. The sound is wonderful.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThomasHme, Awesome! We are glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Color, Contrast, Picture quality

    Rated 5 out of 5 stars

    Sony 65" OLED Delivers an Amazing Experience!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am totally in love with my new Sony 65" OLED! The colors are true, the contrast incredible, blacks are completely black, clarity is amamazing, and the view is lifelike. Sports and action programs are a dream! Suggest purchasing (I did) a soundbar to complete the amazing experience.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello GregoryP! We are glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Color, Contrast, Picture quality

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beat Tv I have ever used. The contrast is amazing. Picture looks true to color

    I would recommend this to a friend
  • Pros mentioned:
    Color, Contrast

    Rated 5 out of 5 stars

    BRAVIA XR A80L OLED

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent tv for mixed use. The TV gets very bright and has superb reflection handling, so it's suitable for use in a bright room. It also looks incredible in a dark room due to its exceptional contrast, and HDR content is impactful due to its incredible HDR brightness. It has modern gaming features that make it fully compatible with recent consoles, and its excellent response time delivers fast motion with minimal blur, which is great for playing video games or watching sports.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NadiaB, Great! We're pleased to hear that you are enjoying your new TV. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Color, Contrast, Picture quality

    Rated 5 out of 5 stars

    Love the a80L

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television. Sharp contrast and brightness. Picture is crisp when watching content or playing videogames. Sound through existing 5.1 system is fantastic.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Good day, Jared!
      That's nice! Thank you for your purchase and we are truly delighted to hear that you are pleased with the image quality of your new Sony - 65" class BRAVIA XR A80L OLED 4K UHD HDR Google TV. Connecting it to your audio system is definitely a great idea. It's like having your own small theater. With our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. - Marco Sony_US

  • Pros mentioned:
    Color, Contrast

    Rated 5 out of 5 stars

    As good as I expected.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV, great contrast, really bright where it should, real darks where it should be dark. Google TV installed in the device was a breeze to set up. Factory settings spot on. Skin color is just perfect. I like the cinema and standard options that are soft on the eye. Upscaling for non 4K content is very good. I'm very happy with this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi dclansing, Thank you for your 5-star review! We are glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Color, Contrast

    Rated 5 out of 5 stars

    2023 Sony A80L review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is amazing, beautiful rich colors, good brightness and peak brightness, great contrast, beautiful HDR, crisp detail, this was a Christmas gift for my sister and brother in law and they love, big upgrade from their previous tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TylerOC, Excellent choice! We are glad to hear that you are happy with the picture quality of your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Contrast, Picture quality

    Rated 5 out of 5 stars

    A80L 65 inch

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely stunning picture. Deep rich contrast. Great Value. Looks great on the wall. Great for movies and playing video games. Not too heavy so I could hang it on the wall myself. Smart TV functions very well and easy to use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the 5-star and review, HarryS. We're truly delighted to hear your purchase went well and we've matched your expectations with your Sony A80L TV. Your satisfaction with the crystal-clear picture, smart Google TV features and overall performance of your TV are greatly appreciated. Glad to know you are having an enjoyable watching and gaming experience with this great OLED TV. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Contrast, Picture quality

    Rated 5 out of 5 stars

    Bad as TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graduated from a sharp 70” crystal 3d tv. Served me great but clarity was off. This tv looks wonderful from all angles of the room. 2x lighter than previous tv. Everyone loves the great colors and contrast. For sure would love another one for another room. Sound is lil low. But bought a surround sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HiDerekG, We're glad that you are enjoying your new Sony TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Contrast, Picture quality

    Rated 5 out of 5 stars

    Great tv

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oleds have always been the #1 on contrast and colors quality. If you are looking for something for a bright room and almost as good you can get a qled 90 or better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Angel, Thank you for the positive review! We're delighted to hear that you're impressed with the contrast and color quality of your new Sony A80L. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Color, Contrast

    Rated 5 out of 5 stars

    Sony Bravia TV review.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color and contrast is excellent. We use an external soundbar for the sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobinG, Awesome! We are so glad to hear that you are happy with your new A80L TV! Thank you so much for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Color, Contrast

    Rated 5 out of 5 stars

    Amazing 4k TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely stunning TV with great color, contrast, and a very good gaming mode.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexH. Great! We're glad you like the stunning colors, contrast, and overall picture quality of your Sony A80L. And good to know you're enjoying the excellent gaming experience with the game mode function. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Contrast, Picture quality

    Rated 5 out of 5 stars

    Sony Tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture and excellent contrast. Would recommend to anyone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tvguy Great! We're pleased to hear that you like the picture quality. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Color, Contrast

    Rated 5 out of 5 stars

    Satisfying To watch

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great OLED TV deep blacks great contrast. Navigates smoothly,

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rudy, Awesome! We are glad to hear that you are happy with your new TV!! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Contrast

    Rated 5 out of 5 stars

    Great contrast and detail

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, unbelievable contrast and detail.it blows away the xj90 which is great led tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shannon29, Awesome! We are glad to hear that you are enjoying your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Color, Contrast

    Rated 5 out of 5 stars

    New Sony A80 65 inch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far. Great color especially contrast with true black color.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EdwardL, Awesome! We are glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US