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Customer reviews

Rating 4.7 out of 5 stars with 1473 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the 65" Class BRAVIA XR A80L OLED 4K UHD Smart Google TV (2023) for its exceptional picture quality, including vibrant colors and impressive contrast, making it ideal for movies and gaming. Many appreciate its ease of use, but some have expressed concerns regarding the reliability of the television and the functionality of the remote control. A few customers also mentioned the high price point as a drawback. While the software and warranty have received some negative feedback, the overall consensus points to a visually stunning television experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-3 of 3 reviews
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Menu

    Rated 4 out of 5 stars

    Easy to get Lost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, perfect size for us. However, the menu is not user-friendly it’s easy to get lost. And, there are a lot of terms and titles that we are just not familiar with still, it’s a beautiful TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilliamO, Awesome! We are so glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Cons mentioned:
    Menu

    Rated 3 out of 5 stars

    Takes getting used to.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming. Amazing. For everything else. Not worth the price. The menu is difficult yo maneuver. If you're coming from a Roku interface this is terrible. The menu itself is dark. I dont personally like it. The tv is in a dark room, theatre style and its not as good as our TCL mini LED. For as much as this costs its lacking. Save your money. Ill likely return it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Menu

    Rated 3 out of 5 stars

    Sony Bravia Review.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't say I liked this TV, also the Sales Rep that sold it to me lied about many of the specs, I went with his recommendations only to find they were not true. Pretty disappointed. I had to return, not just due to the false information provided, but issues with the TV itself. Right from the beginning upon start up, I couldn't even make it through the setup of the TV, the menu just kept cycling through and restarting. Even a restart, and pulling the plug would not get it out of this mode. I ended up researching on line and had to figure out how to do a hard reset. That finally worked, but hours later....

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jake, We are sorry to hear about what happened to your Sony A80L TV and had to return the unit. We appreciate you troubleshooting the issue and while it worked, it took hours to resolve the problem. This is not the experience that we would like you to have and we hope that you consider Sony again in your future purchases.

      Regards,
      Carl Sony_US