Customer Ratings & Reviews
- Model:
- XR65A80L
- SKU:
- 6543908
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the 65" Class BRAVIA XR A80L OLED 4K UHD Smart Google TV (2023) for its exceptional picture quality, including vibrant colors and impressive contrast, making it ideal for movies and gaming. Many appreciate its ease of use, but some have expressed concerns regarding the reliability of the television and the functionality of the remote control. A few customers also mentioned the high price point as a drawback. While the software and warranty have received some negative feedback, the overall consensus points to a visually stunning television experience.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture qualityCons mentioned:Software
GO SONY OR NOTHING
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a OLED TV's. I had Samsung for 9 years very good picture but software was not good. Got Sony 65 A80L OLED4K very love it. People saying its dark but not at all, its in a living room with big windows.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlexS, You've made an excellent choice! We're very pleased to hear you love the excellent picture quality and software of this TV. Thank you for upgrading to your new Sony A80L! -Sam
- Cons mentioned:Software
Great TV, software problematic
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had Sony tVs for decades and they have by far outlasted Any other brands I’ve owned which is why I stayed with Sony. I liked the idea of the voice activated control. The “Hey Google” worked for a while great and then it stopped. Had geek squad come out they did everything they could but my phone could not even connect to it either. I ended up replacing it with another one. The TV is great, but has some software issues. I stuck with the same TV, hoping that this one will not have any problems and maybe I just got a faulty one.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JenniferS, Thank you for your honest review. We are glad to hear that you are enjoying your new TV. Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl
- Cons mentioned:Software
Great tv. Bad software.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Bad software. The first software update ruined the voice features. I had to do a workaround and uninstall all updates to fix the issue. Not a great start for such an expensive tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AMeyer, thank you for your output. We're glad that you like the TV. We're also sorry to hear about the issue you have encountered after the update. We'll make sure to take note of your feedback. We hope that the issue has been fixed. In any case, we recommend performing a reset and check if the issue persists. Ref: https://helpguide.sony.net/tv/kusltn1/v1/en-003/08-01_03.html
I hope this helps but if you still need assistance, do not hesitate to drop us an email at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Erin
- Cons mentioned:Software
My $400 tv is better
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv glitched out and I can’t even turn it off.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DyamiH, We're sorry to hear about the issues you're experiencing with your Sony A80L. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience. If you're unable to turn off the TV, please perform a power reset.
-Unplug the television power cord (mains lead) from the electrical outlet.
-Let the television remain without power for 2 minutes.
-Plug the power cord (mains lead) back into the electrical outlet.
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam