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Customer reviews

Rating 4.7 out of 5 stars with 1473 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the 65" Class BRAVIA XR A80L OLED 4K UHD Smart Google TV (2023) for its exceptional picture quality, including vibrant colors and impressive contrast, making it ideal for movies and gaming. Many appreciate its ease of use, but some have expressed concerns regarding the reliability of the television and the functionality of the remote control. A few customers also mentioned the high price point as a drawback. While the software and warranty have received some negative feedback, the overall consensus points to a visually stunning television experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-15 of 15 reviews
  • Pros mentioned:
    Color, Picture quality, Tv quality

    Rated 5 out of 5 stars

    Sony Bravia XR A80L OLED 65 inch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice TV. Geek Squad did a great job getting it in and hooked up. We got a 3.1 Sony soundbar with it, so I can't speak to the TV's speakers. I had to give sound a rating, so I just picked 4 stars, but the built-in speakers could be better than that. Remote was intuitive because we're used to Google Chromecast remotes. One of the reasons we went with Sony was to get Google TV built in. Color and clarity are great. We upgraded from a 15-year-old Sharp LCD, so this picture blows us away with the big beautiful 65-inch OLED screen.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LisaB, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality, Tv quality

    Rated 5 out of 5 stars

    Great visual TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. Picture quality is outstanding. Easy setup

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Austin, Awesome! We are glad to hear that you are happy with your new TV purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality, Tv quality

    Rated 5 out of 5 stars

    Buy this one

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV for the $$. Had LG and it died after 18 months. Sony quality is best.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brent, You've made a great choice! We strive to provide a top-notch quality and are delighted to hear that you're satisfied with your new Sony A80L. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    The best TV right here!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing color reproduction. Compared this TV to many others and highly recommend it! If I had a bigger house, I would buy more of these. Use it almost exclusively for my PS5 and Nintendo Switch. Ok, and I may binge some Disney+, Max, and Netflix for way too long as well…

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Tv quality

    Rated 4 out of 5 stars

    Tv aficionado

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality tv. Sound bars improve the sound. Still getting used to all the functions. Wish manual wasn’t so lengthy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DonnaA, We're glad that you like the TV quality. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Fantastic TV!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! Just upgraded to the newer Bravia 8, but wouldn’t hesitate to buy this at a lower price!

    I would recommend this to a friend
  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Great item but horrible experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv but missing parts and no one really resolved my issues… overall bad experience with Best Buy offered me $25 credit instead of replacing missing parts!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KevinB, Awesome! We are glad to hear that you are happy with your new TV!! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person was right, this is the best TV we have ever had. We have has Samsung before but this Sony is great..I would recommend this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KathyK, Excellent choice! We are so glad to hear that you are enjoying the picture quality of your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Our sales associate went through our needs and wants and helped us make the perfect choice for us.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanielS, That's great We are glad that you now have a great smart TV. It's also great to hear that you were assisted well by our local dealer. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Sony 4k tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it a couple of months ago and we love it, I qualify tv, looks great and thin

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DustinB,
      Thank you so much for sharing your great experience so far with your A80L TV. We really appreciate you love the quality, stylish design, and everything about the TV. Your satisfaction is our top priority. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Sony 65" A80L

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very premium tv worth the money. Really do not need a sound bar the audio is amazing for a tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KobeH, We are glad that you like your Sony BRAVIA 4K premium smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new tv would buy again has great tv and was delivered on time fair price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FredT, Awesome! We are so glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice TV. It's my third Sony and I still use the other two.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ToddC, Awesome! We are glad to hear that you are happy with your purchase! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Frame tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful tv! People don’t even realize it’s a tv!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kathy,
      Beautiful indeed! We're glad that you appreciate how beautiful your new Sony - 65" class BRAVIA XR A80L OLED 4K UHD HDR Google TV. They'll never know until you turn it on. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. - Marco Sony_US

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Strongly Recommended

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second TV that I’ve purchased here. It’s a step up from my previous one. I love it’s quality and overall design.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarkjasonB, Amazing! We're delighted to hear that you love the quality and overall design. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US