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Customer reviews

Rating 4.7 out of 5 stars with 1476 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the 65" Class BRAVIA XR A80L OLED 4K UHD Smart Google TV (2023) for its exceptional picture quality, including vibrant colors and impressive contrast, making it ideal for movies and gaming. Many appreciate its ease of use, but some have expressed concerns regarding the reliability of the television and the functionality of the remote control. A few customers also mentioned the high price point as a drawback. While the software and warranty have received some negative feedback, the overall consensus points to a visually stunning television experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,476 reviews
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Best TV ever.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the best TV I've purchased so far. As far as the smart t, v, it's, the smartest and pitcher is crisp and clean. The colors are deep the sound is great I love this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI JamesS, We're delighted to hear that you are enjoying your new TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 4 out of 5 stars

    Awesome with a little OLED specific minus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love TV, colors are awesome , don't need sound bar (at least most of the times). The only flaw I have is not even screen in the bottom right corner. Doesnt change my experience when it's turned on but noticable when it's turned on (I know it's common for OLED TV's)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RomanK, Awesome! We are so glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible TV. Seeing is believing. Our salesman Gabriel showed my wife and I the Bravia after saying we were focused on the LG. We could see the difference in store even though they were separated quite a bit.Sony was $200 more (until next day) but we took a chance. Glad we did. Not only a great picture, but the sound is best ever from TV . Not booming base but after adjustments, it's all we want and voice is tops. Sorry Sony. Don't need your sound bar or the one I have. For those of you who, like me, are not tech savy, I would say pay for the setup and save some heart burn unless you have a good friend who can do it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DavidB,
      That is awesome! You will definitely enjoy this TV. We're glad that you made the right choice and we are happy that you are pleased with the picture and sound quality of your new Sony XR65A80L BRAVIA TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for your purchase and for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beyond Amazing

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was on the fence about buying this TV because the sales person said it was last years model... got it home and was blown away! Last Years Model !?! It was better than expected and the sound without a sound bar was still fantastic, but I did buy one...

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm loving this TV. We have a big family and the picture is great from every angle. It was super easy to set up, the picture is really crisp, and the color is vibrant.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DonnyS! We are glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very happy customer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv, picture quality is amazing and have been using it with my PlayStation 5 and Xbox x, I can’t understate how good gaming looks on this screen

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichardR, Excellent choice! We are glad to hear that you are happy with the picture quality of your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is stunning. Deep blacks with retained shadow detail and broad color gamut. Would from the built-in speakers is decent, too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dismayed, Awesome! We are so glad to hear that you are happy with the picture quality of your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great OLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture, easy setup, great deal. Sony or LG definitely the way to go on OLED.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi kohara, Congratulations on you great purchase! We're thrilled to hear that you are enjoying the awesome pictures of your new Sony BRAVIA XR A80L TV. It's also great to know that you had an easy setup with it. Thank you for the 5 stars and for choosing Sony! -Maria Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Love my Bravia XR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had this TV a few weeks, but am very happy with it. It has beautiful color and definition. Can't wait to get to use all the apps and features.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 2shoos, We're delighted to hear that you are enjoying your new TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Sony’s the best tv ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv the color is amazing the picture is perfect when you are watching shows or movies everything is so clear. I recommend this tv to anyone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hereheresonytvsarehere, Awesome! We are glad to hear that you are enjoying your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    1 Year ownership Impression

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the 65" version of this TV as an open box almost exactly 1 year ago. For the price $1050, I am still happy with it today. I am using it as a secondary tv to a Sony 75-850E (2017 model), in my living area. The new tv is better in every way. I new it wasn't as bright as some other models, but wanted to experience OLED. 4k YouTube videos are INSANELY life-like. Have had many compliments and would buy again at that price 10/10. Best Buy in general has been great to work with. Pricing for most things, when on sale or even open box are generally really good. I will be looking to upgrade the 75" with a Bravia 7, when I can find the right deal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a TV this good before. The sound is great, no need for sound bar. It is very easy to set up as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pleased, Thank you for the wonderful feedback! We're thrilled to hear you like the great sound and ease of setup of your Sony A80L. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Incredible!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv i have ever owned. A lot brighter then i thought it was going to be. Just a few tweaks in the settings and the picture was perfect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StephenW, Thank you for sharing your wonderful experience with your new Sony A80L! We're thrilled to hear that you like the exceptional picture quality this unit delivers. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great tv worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product exceeds my expectation. The picture quality and color are outstanding. Very sharpe and clear. I eould recommend this unit if you are looking for great quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DarylH, Great! We're glad that you are enjoying the picture quality of your TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Premium TV and Midrange price! Awesome!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV, picture quality is amazing. You’re getting a premium TV at midrange price. The smart features are very quick and easy to access. The sound is very good, but sometimes it’s way loud with effects and dialogue is somewhat quiet. I wish they would make a sound leveling setting or something. One little thing I don’t like is the menu/settings are hard to navigate. You have like 3 different setting/menu buttons and having this TV for like 6 months I still don’t know which button does what.. overall great TV you won’t be disappointed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mcfly, Awesome! We are so glad to hear that you are enjoying the picture quality of your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    You Will Not Find a Better TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SONY is always the best, and this picture with the OLED is a difference maker for sure! the colors and definition are light years beyond LED. There IS a difference.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Good day, RichieD!
      Perfect! We're glad that you are pleased with the picture quality of our Sony - 65" class BRAVIA XR A80L OLED 4K UHD HDR Google TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great Decision.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic picture. Colors are outstanding. Works great with the Sony Soundbar and Speakers for the theater feel. You can’t go wrong. Highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TerryG, Awesome! We are so glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A beautiful TV picture. Blacks are black, colors pop. No issues with light from a large window that is 5' away from it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rwduenke, Amazing! We're glad to hear you like beautiful picture quality, deep black level, vibrant colors, and brightness level of your Sony A80L. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You won’t be disappointed with this. Really wonder if the 95L would be worth it but not for how much more expensive it is compared to this model.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EricS, Amazing! We're glad that you are enjoying your TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great TV. Great picture quality and not heavy either. Great for gaming too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VVVV, Thank you for the 5 stars! We're very much delighted to hear that you are having a great viewing and gaming experience. It's also great to know that the picture quality and the build of your Sony BRAVIA XR A80L TV are to your liking. Thank you for trusting Sony, and here's to more enjoyable moments with your Sony TV! -Maria Sony_US