Customer Ratings & Reviews
- Model:
- XR65A80L
- |
- SKU:
- 6543908
Customer reviews
Rating 4.7 out of 5 stars with 1476 reviews
(1,476 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the 65" Class BRAVIA XR A80L OLED 4K UHD Smart Google TV (2023) for its exceptional picture quality, including vibrant colors and impressive contrast, making it ideal for movies and gaming. Many appreciate its ease of use, but some have expressed concerns regarding the reliability of the television and the functionality of the remote control. A few customers also mentioned the high price point as a drawback. While the software and warranty have received some negative feedback, the overall consensus points to a visually stunning television experience.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Best TV purchase EVER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV. Very easy to set up and operate. Stunning picture quality. Sound quality is also great. I will have this one for a long time to come.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LynnW, Thank you for your honest review! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
AMAZING PICTURE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing picture and sound. Bright enough to watch during the day and didn’t even have to use the dynamic setting. Great TV. Totally recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EdwardG, Great! We're glad that you like the picture and sound quality. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
LEDs a thing of the past.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent tv, and is sutible for all my media needs. The 120hz feature and hdr pairs perfectly with my gaming pc for a beautifully looking picture, when watching movies or shows the detail in both the brightest and darkest if scenes is immaculately produced. The amount of fine tuning avalible pairs fantastically with the ability to store multiple profiles for diffrent inputs. Little to no adjustments when pairing with my sony sounds system. Highly recommend for anyone looking to step up from an led pannel.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidR, We are glad to hear that you are happy with your new TV! Thank you for the 5-star rating and for choosing Sony! -Carl
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Loving it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome tv! We are using it for gaming and movie watching. The picture is amazing and set up was a breeze.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KendraC, Thank you for the amazing review! We're glad you love the amazing picture quality and ease of setup of your Sony A80L. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Beautiful TV
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] This is a beautiful TV. The picture is nice & vibrant without being overly saturated like the Samsung OLED. It has a very clear picture & handles motion well. The screen is bright enough to be in a bright room with no problem. I’ve always believed that Sony makes some of the best TVs & this one is no exception to that. The quality is just out of this world. We will be enjoying this TV for years to come!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kaili, Excellent choice! We are glad to hear that you are enjoying your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl
Rated 3 out of 5 stars
Should have stuck with my first choice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I went into the store looking for a Samsung OLED tv, but the Sony rep convinced me of the advantages of the Sony processor. When I pulled the Besy Buy rep aside to try and get a less biased opinion, he agreed that the Sony would give me better results. I’m using a new 4k AppleTV as my source. First impressions watching the new Mission Impossible and the Superbowl, it seemed good and crisp, although it was a little harsh, but i wanted to wait until it was mounted to dial it in. Now that its up, I’m doing everything I can to get the picture to feel lifelike and the sound balanced (since this is suppsoed to be a strength). No matter what I do, one scene will look good and the next looks over saturated. Not sure the sound is that great either. I would say the unit is average at best. I’m really regretting going against my gut and buying this TV. If Best Buy showed up to repace it with my original choice, I’d likely be much happier.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Chamby, Thanks for sharing your experience with the Sony A80L OLED TV. We're sad to hear that you are not fully impressed with the picture quality of the TV. There are few preset picture settings in the TV menu that you can choose from depending on your preference. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what we expected. Excellent performance. Great sound and easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GarretK Great! We're glad that you like the sound, performance, and ease of use. Thank you for choosing Sony. Erin
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Love this TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love thos TV, I dont even use my ps5 as a media center anymore. I have the surround sound system too it rocks. Everything just works.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrianL, Thank you for the 5-star rating! We are so glad to hear that you are enjoying your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Sony TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good quality product in a very descent price. . easy to use and has a quality efficient picture.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi muhammad, Fantastic! Good to hear you like the overall quality, ease of use, and excellent picture of your Sony A80L. Thanks for choosing Sony! -Sam
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
TV Brilliance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brilliantly clear picture with vivid colors. Easy to use and was set up in minutes. We use hearing aids so we had to add a sound bar.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RosemaryL, Awesome! We are so glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl
- Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 3 out of 5 stars
Audio glitches make this unit undesirable.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has a good picture and sound. I am wired by a HDMI cable to a Sony home theater system. Rather often my tv remote would lose the ability to adjust the volume up or down. I would have to use the sound system remote to adjust the volume. And occasionally even that didn't work. Sometimes though, the tv remote would start working again later in the evening. I could get things working again by doing a soft reboot to the tv. After a home visit my Geek Squad agent couldn't figure out a solution. I'm getting a LG as a replacement next week. Best Buy made this return and replacement a very easy procedure.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi there, While we are glad to hear that you are happy with the picture and sound quality of your A80L TV, we are sorry to hear that you are experiencing difficulties with the TV paired with your Sony home theater system. We'd love to troubleshoot the issue and make this a better experience for you.
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
- Pros mentioned:Color, Contrast
Rated 5 out of 5 stars
Sony Bravia TV review.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Color and contrast is excellent. We use an external soundbar for the sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobinG, Awesome! We are so glad to hear that you are happy with your new A80L TV! Thank you so much for choosing Sony! -Carl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Perfect!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You know when you see the TVs in the store and the pictures are spectacular? Well, this one is just as spectacular when you get it home. The picture is beautiful. The sound is excellent. I feel no need for a soundbar. Besides the beautiful picture, the advantage of OLED is that it looks just as good from anywhere in the room, not just straight ahead. I have had it only a few weeks but so far I am thrilled! All in all, I love this model and size, and the OLED has to be my favorite of all the TVs right now.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SuzanneC, Awesome! We're thrilled to hear that you are enjoying the picture and sound quality of your TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Great Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is fantastic. The colors are vibrant and the dark scenes are pitch black with minimal blooming effect. I like it a lot.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TBell,
Perfect! We're delighted to hear that you are pleased with the fantastic picture quality, vibrant color and awesome pitch black effect of your new Sony - 65" class BRAVIA XR A80L OLED 4K UHD HDR Google TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. - Marco
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
First Class without Being Overly Complicated
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fairly straightforward/simple to set up. I like being able to customize and try different options but not when it's confusing or requires lots of navigation in a convoluted menu (e.g. couldn't figure out how to turn off voice navigation on samsung tv for about 2 years). The interface & remote works direclty with DirectTV in a smooth/easy fashion. Has all the bells and whistles of an OLED with great graphics and easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BuyerinTexas, Thank you for sharing your positive review of your new Sony A80L! We're thrilled to hear you like the ease of setup, multiple adjustable options, intuitive Google TV interface and remote control function, and ease of use of your new Sony TV. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent upgrade
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I convinced myself to make the jump from a 10 year old Sony LED TV to this OLED TV. The colors are phenomenal in comparison to my older LED TV as well as the picture quality and the sound. It integrates very well with my Sony tunner for incorporating the TV speakers into the existing surround sound as well. Long story short…If you are reading this and have a LED TV thats been around for several years do yourself a favor and upgrade, your eyes will thank you!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DadOf4, Thank you for upgrading to your new Sony A80L OLED TV! We're delighted to hear that you like the vibrant colors, seamless integration with your Sony surround sound system, and overall performance of your Sony A80L. Thank you for your continued trust in Sony products! -Sam
- Pros mentioned:Picture qualityCons mentioned:Reliability
Rated 3 out of 5 stars
Not the quality I expected from Sony
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture and sound are of great quality but the TV just randomly turns off right after I turn it on sometimes and also freezes up to the point where we have to pull the TV console out and unplug it. It's a love hate relationship. I love it when it's working but hate that after spending so much money it doesn't always work. Oh yeah,and this is all after it completely stopped working after we had it for 6 months and we had to wait for almost a whole month before it was repaired.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi SarahA, We're sorry to hear about your TV. This is definitely not that experience we wanted you to have. Please make sure that your TV has the latest firmware update to avoid any performance issues. We recommend reaching out to support team to further diagnose your TV. You can reach them at at 239-245-6354 or chat through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US
Hours of Operation
Monday - Friday 9:00 am - 9:00 pm ET
Saturday - Sunday 10:00 am - 8:00 pm ET
Best regards,
-Craig
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony XR A80L
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working with BB sales rep listen on what my needs were for TV & Sound system. After going though all my options on the Sony A80L 65" & Sony Soundbar HTA3000 adding the sub woofer. The picture quality is wonderful viewing for all angles. Sound is awesome. Went full streaming and cut the cord. Takes little time getting use to working with new remote and wish the remote had light back ground. Really made no modification to colors. Took out of box and hung it on the wall. Very happy with my purchase from BB
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AldoM,
Good choice! You will surely enjoy your new TV and Soundbar. This brings us joy hearing your satisfaction with your new Sony A80L 65" & Sony Soundbar HTA3000 with Subwoofer. Awesome picture quality and superb audio experience. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony and for the 5-star rating! - Marco
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Replacing the old Sony LED.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to replace my 8 year old Sony. Did a lot of research and shopping before I came to the conclusion that this was the best deal, for our family needs. I have it hooked up to a DirecTV Stream box, Roku and a Fire Stick. All video looks great and I see a big improvement over the older Sony LED TV. I am feeding all of the devices into a Denon AVR, and using a single feed into the TV, and the audio is in perfect sync with the video. We are glad we choose the Sony Bravia XR A80L.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi loudo, Excellent choice! We are glad to hear that you are enjoying your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best for games and movies
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best sound and picture for movies excellent for games never go back to regular TV again. OLED were it's at
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertL, Awesome! We are glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl


































