Customer Ratings & Reviews
- Model:
- XR65A80L
- |
- SKU:
- 6543908
Customer reviews
Rating 4.7 out of 5 stars with 1467 reviews
(1,467 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the 65" Class BRAVIA XR A80L OLED 4K UHD Smart Google TV (2023) for its exceptional picture quality, including vibrant colors and impressive contrast, making it ideal for movies and gaming. Many appreciate its ease of use, but some have expressed concerns regarding the reliability of the television and the functionality of the remote control. A few customers also mentioned the high price point as a drawback. While the software and warranty have received some negative feedback, the overall consensus points to a visually stunning television experience.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Love my Bravia XR
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have only had this TV a few weeks, but am very happy with it. It has beautiful color and definition. Can't wait to get to use all the apps and features.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 2shoos, We're delighted to hear that you are enjoying your new TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Premium TV and Midrange price! Awesome!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV, picture quality is amazing. You’re getting a premium TV at midrange price. The smart features are very quick and easy to access. The sound is very good, but sometimes it’s way loud with effects and dialogue is somewhat quiet. I wish they would make a sound leveling setting or something. One little thing I don’t like is the menu/settings are hard to navigate. You have like 3 different setting/menu buttons and having this TV for like 6 months I still don’t know which button does what.. overall great TV you won’t be disappointed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mcfly, Awesome! We are so glad to hear that you are enjoying the picture quality of your new TV! Thank you for choosing Sony! -Carl
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Great Decision.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic picture. Colors are outstanding. Works great with the Sony Soundbar and Speakers for the theater feel. You can’t go wrong. Highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TerryG, Awesome! We are so glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl
- Pros mentioned:Picture qualityCons mentioned:Price
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You won’t be disappointed with this. Really wonder if the 95L would be worth it but not for how much more expensive it is compared to this model.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EricS, Amazing! We're glad that you are enjoying your TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best TV EVER!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t say enough good things about this tv. The picture is phenomenal. For a real home theater experience, add one of the higher end Sony soundbars, subwoofer, and rear speakers, and the immersive sound effects will BLOW YOUR MIND. I highly recommend this tv ( I have 3 of them in my home).
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RickO, Thank you for your enthusiastic feedback on the TV and the recommendation to enhance the home theater experience with Sony's higher-end soundbars, subwoofers, and rear speakers. It's great to hear that you are enjoying the immersive sound effects.
Thank you for choosing Sony! -Carl
Rated 3 out of 5 stars
Should have stuck with my first choice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I went into the store looking for a Samsung OLED tv, but the Sony rep convinced me of the advantages of the Sony processor. When I pulled the Besy Buy rep aside to try and get a less biased opinion, he agreed that the Sony would give me better results. I’m using a new 4k AppleTV as my source. First impressions watching the new Mission Impossible and the Superbowl, it seemed good and crisp, although it was a little harsh, but i wanted to wait until it was mounted to dial it in. Now that its up, I’m doing everything I can to get the picture to feel lifelike and the sound balanced (since this is suppsoed to be a strength). No matter what I do, one scene will look good and the next looks over saturated. Not sure the sound is that great either. I would say the unit is average at best. I’m really regretting going against my gut and buying this TV. If Best Buy showed up to repace it with my original choice, I’d likely be much happier.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Chamby, Thanks for sharing your experience with the Sony A80L OLED TV. We're sad to hear that you are not fully impressed with the picture quality of the TV. There are few preset picture settings in the TV menu that you can choose from depending on your preference. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Picture qualityCons mentioned:Reliability
Rated 3 out of 5 stars
Not the quality I expected from Sony
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture and sound are of great quality but the TV just randomly turns off right after I turn it on sometimes and also freezes up to the point where we have to pull the TV console out and unplug it. It's a love hate relationship. I love it when it's working but hate that after spending so much money it doesn't always work. Oh yeah,and this is all after it completely stopped working after we had it for 6 months and we had to wait for almost a whole month before it was repaired.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi SarahA, We're sorry to hear about your TV. This is definitely not that experience we wanted you to have. Please make sure that your TV has the latest firmware update to avoid any performance issues. We recommend reaching out to support team to further diagnose your TV. You can reach them at at 239-245-6354 or chat through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US
Hours of Operation
Monday - Friday 9:00 am - 9:00 pm ET
Saturday - Sunday 10:00 am - 8:00 pm ET
Best regards,
-Craig
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
LEDs a thing of the past.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent tv, and is sutible for all my media needs. The 120hz feature and hdr pairs perfectly with my gaming pc for a beautifully looking picture, when watching movies or shows the detail in both the brightest and darkest if scenes is immaculately produced. The amount of fine tuning avalible pairs fantastically with the ability to store multiple profiles for diffrent inputs. Little to no adjustments when pairing with my sony sounds system. Highly recommend for anyone looking to step up from an led pannel.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidR, We are glad to hear that you are happy with your new TV! Thank you for the 5-star rating and for choosing Sony! -Carl
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
First Class without Being Overly Complicated
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fairly straightforward/simple to set up. I like being able to customize and try different options but not when it's confusing or requires lots of navigation in a convoluted menu (e.g. couldn't figure out how to turn off voice navigation on samsung tv for about 2 years). The interface & remote works direclty with DirectTV in a smooth/easy fashion. Has all the bells and whistles of an OLED with great graphics and easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BuyerinTexas, Thank you for sharing your positive review of your new Sony A80L! We're thrilled to hear you like the ease of setup, multiple adjustable options, intuitive Google TV interface and remote control function, and ease of use of your new Sony TV. Thanks for choosing Sony! -Sam
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
You Will Not Find a Better TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SONY is always the best, and this picture with the OLED is a difference maker for sure! the colors and definition are light years beyond LED. There IS a difference.
I would recommend this to a friendBrand response from SonyListens
Posted .Good day, RichieD!
Perfect! We're glad that you are pleased with the picture quality of our Sony - 65" class BRAVIA XR A80L OLED 4K UHD HDR Google TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony! - Marco
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
AMAZING PICTURE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing picture and sound. Bright enough to watch during the day and didn’t even have to use the dynamic setting. Great TV. Totally recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EdwardG, Great! We're glad that you like the picture and sound quality. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Clear Picture
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV it is clear and easy to use. Light and slim.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nagai, Awesome! We're thrilled to hear you love the picture clarity, ease of use, and lightweight and slim design of your Sony A80L. Thanks for choosing Sony! -Sam
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Great tv worth the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product exceeds my expectation. The picture quality and color are outstanding. Very sharpe and clear. I eould recommend this unit if you are looking for great quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DarylH, Great! We're glad that you are enjoying the picture quality of your TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Best TV purchase EVER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV. Very easy to set up and operate. Stunning picture quality. Sound quality is also great. I will have this one for a long time to come.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LynnW, Thank you for your honest review! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl
- Pros mentioned:Tv quality
Rated 5 out of 5 stars
The best TV right here!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing color reproduction. Compared this TV to many others and highly recommend it! If I had a bigger house, I would buy more of these. Use it almost exclusively for my PS5 and Nintendo Switch. Ok, and I may binge some Disney+, Max, and Netflix for way too long as well…
I would recommend this to a friend - Pros mentioned:Picture quality, Tv quality
Rated 5 out of 5 stars
Buy this one
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV for the $$. Had LG and it died after 18 months. Sony quality is best.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brent, You've made a great choice! We strive to provide a top-notch quality and are delighted to hear that you're satisfied with your new Sony A80L. Thanks for choosing Sony! -Sam
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Love this TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love thos TV, I dont even use my ps5 as a media center anymore. I have the surround sound system too it rocks. Everything just works.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrianL, Thank you for the 5-star rating! We are so glad to hear that you are enjoying your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
A great tv
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is a great buy for anyone that likes to tailor their viewing pleasure. Sound, picture are easy to program to your desired level. I was hoping the remote was illuminated but its not. Picture quality, refresh rate are excellent in HD. The only problem I have had with the tv is that it compresses the picture into a single pixeled left to the left of the screen. You have to restart the tv when this happens.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Love the picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture and quality of sound. Easy to use. Absolute dream to watch sports!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeffreyK, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
- Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 3 out of 5 stars
Audio glitches make this unit undesirable.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has a good picture and sound. I am wired by a HDMI cable to a Sony home theater system. Rather often my tv remote would lose the ability to adjust the volume up or down. I would have to use the sound system remote to adjust the volume. And occasionally even that didn't work. Sometimes though, the tv remote would start working again later in the evening. I could get things working again by doing a soft reboot to the tv. After a home visit my Geek Squad agent couldn't figure out a solution. I'm getting a LG as a replacement next week. Best Buy made this return and replacement a very easy procedure.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi there, While we are glad to hear that you are happy with the picture and sound quality of your A80L TV, we are sorry to hear that you are experiencing difficulties with the TV paired with your Sony home theater system. We'd love to troubleshoot the issue and make this a better experience for you.
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
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Regards,
Carl


































