Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $545.99
Clearance
The comparable value price is $2,199.99

Customer reviews

Rating 4.7 out of 5 stars with 1467 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the 65" Class BRAVIA XR A80L OLED 4K UHD Smart Google TV (2023) for its exceptional picture quality, including vibrant colors and impressive contrast, making it ideal for movies and gaming. Many appreciate its ease of use, but some have expressed concerns regarding the reliability of the television and the functionality of the remote control. A few customers also mentioned the high price point as a drawback. While the software and warranty have received some negative feedback, the overall consensus points to a visually stunning television experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,467 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    TV Brilliance

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brilliantly clear picture with vivid colors. Easy to use and was set up in minutes. We use hearing aids so we had to add a sound bar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RosemaryL, Awesome! We are so glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent upgrade

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I convinced myself to make the jump from a 10 year old Sony LED TV to this OLED TV. The colors are phenomenal in comparison to my older LED TV as well as the picture quality and the sound. It integrates very well with my Sony tunner for incorporating the TV speakers into the existing surround sound as well. Long story short…If you are reading this and have a LED TV thats been around for several years do yourself a favor and upgrade, your eyes will thank you!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DadOf4, Thank you for upgrading to your new Sony A80L OLED TV! We're delighted to hear that you like the vibrant colors, seamless integration with your Sony surround sound system, and overall performance of your Sony A80L. Thank you for your continued trust in Sony products! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You know when you see the TVs in the store and the pictures are spectacular? Well, this one is just as spectacular when you get it home. The picture is beautiful. The sound is excellent. I feel no need for a soundbar. Besides the beautiful picture, the advantage of OLED is that it looks just as good from anywhere in the room, not just straight ahead. I have had it only a few weeks but so far I am thrilled! All in all, I love this model and size, and the OLED has to be my favorite of all the TVs right now.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SuzanneC, Awesome! We're thrilled to hear that you are enjoying the picture and sound quality of your TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Beautiful TV

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful TV. The picture is nice & vibrant without being overly saturated like the Samsung OLED. It has a very clear picture & handles motion well. The screen is bright enough to be in a bright room with no problem. I’ve always believed that Sony makes some of the best TVs & this one is no exception to that. The quality is just out of this world. We will be enjoying this TV for years to come!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kaili, Excellent choice! We are glad to hear that you are enjoying your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture. Easy to use. Pleased with purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VirginiaW, That's great! We're very happy to hear you like the good picture and ease of use of your Sony A80L. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best for games and movies

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound and picture for movies excellent for games never go back to regular TV again. OLED were it's at

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertL, Awesome! We are glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Color, Contrast

    Rated 5 out of 5 stars

    Amazing 4k TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely stunning TV with great color, contrast, and a very good gaming mode.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexH. Great! We're glad you like the stunning colors, contrast, and overall picture quality of your Sony A80L. And good to know you're enjoying the excellent gaming experience with the game mode function. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Amazing Purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this TV - the colors are amazing and the quality picture is great! Highly recommend it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DonnaS, We are thrilled to hear that you absolutely love your new Sony BRAVIA 4K smart Google TV. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great Tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is fantastic. The colors are vibrant and the dark scenes are pitch black with minimal blooming effect. I like it a lot.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TBell,
      Perfect! We're delighted to hear that you are pleased with the fantastic picture quality, vibrant color and awesome pitch black effect of your new Sony - 65" class BRAVIA XR A80L OLED 4K UHD HDR Google TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. - Marco Sony_US

  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome TV!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV! Awesome screen and sound. No problems with apps. Remote control scrolls very fast. Only negative is the price, but I'm willing to pay the price for the quality. As far as Geek Squad goes for installation, don't waste your money. Took over a month for an appointment cause their "third party" installers kept cancelling/not showing up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HeidiR,

      Thanks for sharing your review and experience with the A80L. We're glad that you like the sound, picture quality, supported apps, and remote of the TV. Your feedback about the installation process is greatly appreciated. We recommended contacting Best Buy or your dealer for further assistance. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Replacing the old Sony LED.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace my 8 year old Sony. Did a lot of research and shopping before I came to the conclusion that this was the best deal, for our family needs. I have it hooked up to a DirecTV Stream box, Roku and a Fire Stick. All video looks great and I see a big improvement over the older Sony LED TV. I am feeding all of the devices into a Denon AVR, and using a single feed into the TV, and the audio is in perfect sync with the video. We are glad we choose the Sony Bravia XR A80L.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi loudo, Excellent choice! We are glad to hear that you are enjoying your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing Picture

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing TV. The picture is sharp and lifelike. There are several picture modes to enhance watching movies. It has a very slim profile and frame. The TV sound is superior to my old Bose sound system. I definitely recommend this TV and having the Geek Squad install it. They set up all the apps and demonstrated all the TV features.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TCdot, great! We're glad you are enjoying your new TV! Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful & detailed picture

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV ,Picture is amazing but like all tvs you have to adjust them to your liking, best picture and sound ever, just need to do a little tweaking.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound, super easy to set up, and all of my apps are already loaded!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Buyer, Thank you for the great review! We're delighted to hear you like the great picture and sound, ease of setup, and all the preloaded apps of your new Sony A80L. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing Picture Quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV i have ever had by far. I have been always a Samsung guy since 2008 never had an issue with Samsung but a representative at Best Buy talk me into buying a Sony. I was initially going to buy an LG but he told me that Sony it’s better and it works really good with my PS5. He was right, so I made the decision of getting the Sony TV. The picture quality it’s amazing. I’m glad I listened to a representative I could have been happy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JPK87, You've made a fantastic choice! Thank you for sharing your wonderful experience with your new Sony A80L. We're glad you like the amazing picture quality of this TV. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Sony has perfected televisions. The sound is good without a sound bar. Easy set up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnV, thank you for your output. We're glad that you like the sound and ease of setup. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    65" Sony OLED Bravia TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is great. You can go very bright with their "Vivid color" menu selection, or tone it down to something more every day. Responds to voice commands. Lots of free TV channels available. There are a lot of preloaded apps. My complaint is that they make it nearly impossible to download competitive apps. It's even difficult just to find the Google Play Store , and when you try to use it it typically will direct you to one of the existing apps rather than simply let you download something . I suspect this is because Sony was paid by all these other apps that are on there and Google wants to track everything I'm doing for data collection. This is probably a problem with every TV, not just Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Groundhogger, Thank you for your honest review. We are glad to hear that you are enjoying your new TV. Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Super Bowl watch party

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this baby for the living room. I watch soccer during the day and football at night. i had a 55" but it got a little difficult to follow the ball. Th 65" makes it so much easier to keep up with the game. I'm over 60 and so are most of my friends so I guess I'm hosting the Super Bowl and World Cup from now on. I got the TV so there going to bring the chicken wings and beer.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Eddie, Awesome! We're glad that you are enjoying your new TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    SONY TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Nice TV. Probably the best TV I've ever owned. Colors are very vivid and very nice sound as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IvanL, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for the 5-star rating and for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony XR A80L

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working with BB sales rep listen on what my needs were for TV & Sound system. After going though all my options on the Sony A80L 65" & Sony Soundbar HTA3000 adding the sub woofer. The picture quality is wonderful viewing for all angles. Sound is awesome. Went full streaming and cut the cord. Takes little time getting use to working with new remote and wish the remote had light back ground. Really made no modification to colors. Took out of box and hung it on the wall. Very happy with my purchase from BB

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AldoM,
      Good choice! You will surely enjoy your new TV and Soundbar. This brings us joy hearing your satisfaction with your new Sony A80L 65" & Sony Soundbar HTA3000 with Subwoofer. Awesome picture quality and superb audio experience. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony and for the 5-star rating! - Marco Sony_US