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Customer reviews

Rating 4.7 out of 5 stars with 1477 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the 65" Class BRAVIA XR A80L OLED 4K UHD Smart Google TV (2023) for its exceptional picture quality, including vibrant colors and impressive contrast, making it ideal for movies and gaming. Many appreciate its ease of use, but some have expressed concerns regarding the reliability of the television and the functionality of the remote control. A few customers also mentioned the high price point as a drawback. While the software and warranty have received some negative feedback, the overall consensus points to a visually stunning television experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,477 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best for games and movies

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound and picture for movies excellent for games never go back to regular TV again. OLED were it's at

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertL, Awesome! We are glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Amazing Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this TV - the colors are amazing and the quality picture is great! Highly recommend it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DonnaS, We are thrilled to hear that you absolutely love your new Sony BRAVIA 4K smart Google TV. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Amazing Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colors are crisp. quality is superb. Sony does it again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Olarmy02, Thank you for the wonderful review! We're thrilled to hear you like the crisp colors and superb quality of your Sony A80L. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love the picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and quality of sound. Easy to use. Absolute dream to watch sports!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeffreyK, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded my expectations! Great picture quality. Ease of operation (even for a non-techie)! Fast, professional installation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello PatriciaG,
      That's so nice to hear that our Sony XR65A80L exceeded your expectations. We're truly happy that you appreciate how great the picture quality is and how easy to operate your new TV as well as how fast the installation was done. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony and for the 5-star rating! - Marco Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    65" Sony OLED Bravia TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is great. You can go very bright with their "Vivid color" menu selection, or tone it down to something more every day. Responds to voice commands. Lots of free TV channels available. There are a lot of preloaded apps. My complaint is that they make it nearly impossible to download competitive apps. It's even difficult just to find the Google Play Store , and when you try to use it it typically will direct you to one of the existing apps rather than simply let you download something . I suspect this is because Sony was paid by all these other apps that are on there and Google wants to track everything I'm doing for data collection. This is probably a problem with every TV, not just Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Groundhogger, Thank you for your honest review. We are glad to hear that you are enjoying your new TV. Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Super Bowl watch party

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this baby for the living room. I watch soccer during the day and football at night. i had a 55" but it got a little difficult to follow the ball. Th 65" makes it so much easier to keep up with the game. I'm over 60 and so are most of my friends so I guess I'm hosting the Super Bowl and World Cup from now on. I got the TV so there going to bring the chicken wings and beer.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Eddie, Awesome! We're glad that you are enjoying your new TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality, Tv quality

    Rated 5 out of 5 stars

    Buy this one

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV for the $$. Had LG and it died after 18 months. Sony quality is best.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brent, You've made a great choice! We strive to provide a top-notch quality and are delighted to hear that you're satisfied with your new Sony A80L. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Intense real quality color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s like having a big iPhone screen. The blacks are ínstense and the colors are very real. Everyone tells me how good it looks

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello OmarMoreno,
      Great! We're glad that you are enjoying your new Sony - 65" class BRAVIA XR A80L OLED 4K UHD HDR Google TV for its realistic picture quality. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Overall very satisfied with the 65 A80L.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall an excellent OLED. Upgraded a 12 yo Sony 1080p so this a major step up. Be sure to have a substantial a home network with bandwidth capable of 110mb/sec if you plan to take advantage of the Bravia Core feature. Badic setup provided by Sony is good but you may need to tweak brightness and color intensity. My A80L is a bit too bright with white objects. Reds can be a bit too brilliant at times. I use a home theater so cant really judge the audio of the A80L.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi dt113n, Awesome! We are so glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Menu

    Rated 4 out of 5 stars

    Easy to get Lost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, perfect size for us. However, the menu is not user-friendly it’s easy to get lost. And, there are a lot of terms and titles that we are just not familiar with still, it’s a beautiful TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilliamO, Awesome! We are so glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Bang for your buck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use interface Stunning picture. Has auto setting for enhanced netflix viewing Great price for a oled Tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RussellO, Awesome! We are glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing Picture Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV i have ever had by far. I have been always a Samsung guy since 2008 never had an issue with Samsung but a representative at Best Buy talk me into buying a Sony. I was initially going to buy an LG but he told me that Sony it’s better and it works really good with my PS5. He was right, so I made the decision of getting the Sony TV. The picture quality it’s amazing. I’m glad I listened to a representative I could have been happy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JPK87, You've made a fantastic choice! Thank you for sharing your wonderful experience with your new Sony A80L. We're glad you like the amazing picture quality of this TV. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    SONY TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Nice TV. Probably the best TV I've ever owned. Colors are very vivid and very nice sound as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IvanL, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for the 5-star rating and for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Sony has perfected televisions. The sound is good without a sound bar. Easy set up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnV, thank you for your output. We're glad that you like the sound and ease of setup. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Color, Contrast

    Rated 5 out of 5 stars

    Amazing 4k TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely stunning TV with great color, contrast, and a very good gaming mode.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexH. Great! We're glad you like the stunning colors, contrast, and overall picture quality of your Sony A80L. And good to know you're enjoying the excellent gaming experience with the game mode function. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best 4K value for 65”

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned multile brands for flat panel TV’s and kept an open mind going into my latest purchase. Hands down, the Sony Bravia A80L is an awesome TV for fantastic 4K experience. Integrated seamlessly with both my 4K Apple TV and my Dolby Atmos receiver. Would recommend this product for anyone looking for the nest overall value without sacrificing features and/or quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Van074, Awesome! We are glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Clear Picture

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV it is clear and easy to use. Light and slim.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nagai, Awesome! We're thrilled to hear you love the picture clarity, ease of use, and lightweight and slim design of your Sony A80L. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Excellent buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big upgrade from 2016 led sony 650c black levels color clarity tv sound over all better picture quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Carlmitchell49ers,
      Thank you for such a great review! This is definitely a great choice for a TV upgrade. We always strive to deliver the best quality with our products. Nice to hear you are enjoying the black levels, colors, overall picture quality and TV sound of your new Sony A80L OLED Google TV. Thank you for trusting Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia XR A80L

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely satisfied with the A80L. I was looking at the Samsung 90C and LG C3 until I saw them display the same images side by side at Best Buy. The Sony picture is better, hands down. The upscaling of older streamed shows is very good. The menu is intuitive and fast and easy to navigate with the remote. The online manual is lacking detail and not very helpful.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SamuelT, Awesome! We are glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US