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Customer reviews

Rating 4.7 out of 5 stars with 1477 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the 65" Class BRAVIA XR A80L OLED 4K UHD Smart Google TV (2023) for its exceptional picture quality, including vibrant colors and impressive contrast, making it ideal for movies and gaming. Many appreciate its ease of use, but some have expressed concerns regarding the reliability of the television and the functionality of the remote control. A few customers also mentioned the high price point as a drawback. While the software and warranty have received some negative feedback, the overall consensus points to a visually stunning television experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,477 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Don’t buy online!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sooo glad I went to Best Buy instead of buying online. The expertise of the Best Buy associate that helped me decide on the Sony A80L was invaluable. I am so happy with my new Sony. I love everything about the tv from the magnificent picture to the fantastic Google interface. I can’t under emphasize how glad I am I went to Best Buy instead of blindly buying a TV on a website. Thank you Best Buy!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GarryB,
      Good decision! We're glad that you made the right choice in getting our Sony XR65A80L BRAVIA TV. We're happy that you love the picture quality and the Google interface of your new TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Update after a year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this product for just over a year at the time of this review, and the quality is still as good as it was in the store. There have been no issues with audio or visual quality, no issues with the software freezing or anything like that. Would definitely recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexisL, thank you for the 5 stars and sharing your experience with your Sony BRAVIA XR TV after a year. We're very much delighted that you're having the best viewing experience with your Sony TV's audio and visual quality. You're recommendation means a lot to us, and we're glad that your enjoying your TV to the fullest. Thank you for choosing Sony, and here's to many more years of excellent performance! -Maria Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first foray into OLED tv. Spectacular upgrade from my 5 year old Sony 4K tv. Picture is phenomenal. Paired with an entry level Sony soundbar (100 series). Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Top notch tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Quality is top notch. Setting up was super easy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sumdumbguy, Amazing! We're thrilled to hear you like the ease of setup and top-notch quality of your Sony A80L. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    A80L tv.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV on market in its price range. e Excellent color ease of function

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KennethS,
      Great! It's nice to know that you are satisfied with your purchase and appreciate the picture quality of our Sony XR65A80L TV. Enjoy and thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture, color, clarity, size, and vibrance

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilliamP, Thank you for the fantastic review! We're so happy to hear you love the picture, color, clarity, size, and vibrant display of your Sony A80L. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the price was steep, but the quality is amazing. Staff was so helpful as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AlyssaR,
      Great! We're glad that you are pleased with the assistance provided to you and were amazed by the quality of your new Sony - 65" class BRAVIA XR A80L OLED 4K UHD HDR Google TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Enjoy watching your favorite content and thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    I love this tv.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture, easy to use interface. Very glad I made this purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi codyacoop, Excellent choice! We are glad to hear that you are happy with the picture quality of your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Awsome picture quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vivid and sharp picture! Colors are awaome and the sound is good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Electrosteel,
      Thank you for such a great review! We're delighted to hear you like the exceptional picture and sound quality of your A80L TV. Your satisfaction means a lot to us. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Awesome / 65" Sony Bravia XR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV... image is incredibly sharp and the colors are super...

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome! We are glad to hear that you are happy with the picture quality of your new A80L TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only a month so far but great tv so far! Excellent picture, great with the ps5.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SeanE, Awesome! We are so glad to hear that you are happy with the picture quality of your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Buggs60 Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV on Aug 10, 2023. Was delivered on Aug. 22,2023. Love the picture and the sound quality. It is a great TV and would recommend it if you are looking for a new one. After I purchased it and before it was delivered they reduced the price $300. They would not do a price match like they advertise due to the fact I was a Total Tech Member. That was very dishearting. Watch out for that.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi buggs80, Congratulations on your new Sony A80L! We're so glad to hear that you love the picture and sound quality of your new Sony TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Unreal Quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV out, high quality picture and color! I love the Vivid setting!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DeezL, Excellent choice! We are glad to hear that you are happy with the picture quality of your new A80L TV! Thank you for the 5-star rating! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is mind-blowing – the colors are vibrant, the blacks are deep, and the contrast is stunning. The sound quality is impressive, creating a truly immersive experience. Navigating through apps and streaming services is a breeze with the user-friendly interface. Overall, this TV exceeded my expectations, and I couldn't be happier with my purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Excellent choice, KristinL! We are glad to hear that you are happy with the picture quality of your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Amazing picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional picture, very easy setup, Sony hit it out of the park on this TV. Love it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KARINS Awesome! We're glad that you like the picture quality and ease of setup. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay don't worry picture quality is amazing easy setup and I love the Google

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi freddy52, Thank you for the 5-star rating! We are so glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia - still great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Only had it for a few weeks now, but the colors are crisp and the glare is low. I'm coming from a 49" LED Sony Bravia and was looking for a larger tv to pair with a pulldown MantelMount over the fireplace. I'm using AppleTV for streaming, not Google TV, which was easily moved from my old tv to new. No real change in behavior or functionality to call out. Bigger tv... looks great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello LBee,
      Good size upgrade! We're glad that our Sony 65" class BRAVIA XR A80L OLED 4K UHD HDR Google TV were able to deliver good picture quality and we are happy that you appreciate it. Good to hear that you were able to stream you Apple TV with your new Sony TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. - Marco Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wow! Best color quality at this price point!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture clarity, colors, and realness are the best that I have seen. I use the apps and found no need to subscribe to a TV service provider with all of the free TV. That is important since I purchased this TV for my second home.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not one bad thing I can say about it. Works perfect in my game room and if you have a ps5 the setting automatically optimize. Also not tk mention if you buy a sony sound bar for it and subwoofer and connect via arc it is all integrated through the single tv remote. I honestly dont know how I played my ps5 before with out it the 120hz and oled.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ItzSchmiddy, Thank you for sharing your positive experience with your new Sony A80L! We're thrilled to hear that this TV automatically adjusts with your PS5 for optimize gameplay experience and it works perfectly in your game room, and good to know you like the seamless integration with your Sony soundbar and subwoofer. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Easy quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture, easy to use remote. Sound is good, with good base, treble.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PhillipP, Awesome! We are so glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US