Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 1477 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the 65" Class BRAVIA XR A80L OLED 4K UHD Smart Google TV (2023) for its exceptional picture quality, including vibrant colors and impressive contrast, making it ideal for movies and gaming. Many appreciate its ease of use, but some have expressed concerns regarding the reliability of the television and the functionality of the remote control. A few customers also mentioned the high price point as a drawback. While the software and warranty have received some negative feedback, the overall consensus points to a visually stunning television experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,477 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    An amazing TV!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love this tv. The picture is amazing! I looked and researched a lot of tv's before settling on this one, and I am so glad i did. You won't go wrong on this one. It does everything that it says it will. I would recommend it to anyone. Sony is the top brand too!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MaryW, We are so glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Lifelong Sony Fan

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent television with great brights. After adjusting with settings, I have found what I consider the sweet spot on the TV. My movies look great, my games look great too! Also love the sony Core movies it came with!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NicholasH,

      Very nice! We're glad to hear that you like the picture quality of the Sony TV. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    It’s great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm thoroughly impressed with my Sony TV and would highly recommend it to anyone looking for a top-notch viewing experience. The quality, design, and features make it well worth the investment - 5 stars and a big thumbs up from me!"

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sally, Thank you for sharing your wonderful experience with your Sony A80L! We're very pleased to hear that you're enjoying the overall quality, design, and features of this TV. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful television. Only thing I found that I don’t like is tools does not always go back to last used. Sleep mode is not default. I always have had Sony’s. I hope it lasts as long as my other Sony’s did. I hate it when Mfg’s build 5 or 7 years into product’s. I have Sonos sound bar is what I based sound quality below on.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoeeF, Thank you for your awesome review! We are glad to hear that you are enjoying the picture quality of your new TV! Thank you for your positive feedback and thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bravia for the win

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality!! The color balance and picture quality in dark environments is outstanding! Compatibility with PlayStation is also definitely a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    clearest picture quality ever!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best color quality and sharp images! We love watching sports and old movies that were unclear but with this TV has amazing detail and picture quality making the old movies look like modern day movies!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LoriM, Awesome! We are glad to hear that you are happy with your new TV!! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great price, the picture quality is excellent.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, the picture quality is excellent. Sony is one of the best TVs with accurate flash tones being the company that makes the Movies and calibrates its cameras within its Pattended TV software. Sony is the one and only.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Reggmail, Thank you for the 5-star rating! We're so thrilled to hear that you're impressed with the excellent picture quality, accurate colors, and great price of your Sony A80L. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV from SONY

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SONY is a very good brand and goodTV, the image is awesome, and hi definition. The TV has Google TV system, what make easy to connect with Google controls and account. The most impressive feature is the image quality, Sony is the best.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nani,
      Certainly, we enjoyed reading your remarkable review and truly appreciate your efforts! It's nice to hear that you are enjoying the incredible picture quality, smart features, and overall performance of your A80L TV. Thank you for continued support and for trusting Sony! - Kris Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture for the price!! Easy to set up!! Would definitely recommend !!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SteveC, We're glad that you like the picture quality and ease of setup. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A Great OLED Television

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When our Panasonic plasma finally died, we chose Sony OLED after research and consultation with Best Buy staff. It was a great choice: a beautiful picture and the center speaker is wonderful and works so well with Sony soundbar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LZ000, Thank you for upgrading to your new Sony A80L! You've definitely made an excellent choice. Good to know you're enjoying the beautiful picture and immersive listening experience together with your Sony soundbar. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Superior image processing

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is still the king of image processing. Even with extremely fast scenes there is no lag in the image. Ample controls to tweak just about anything you’d like. Sound is better than most sets I’ve owned but I do have this plugged into a sound system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bucky, Excellent choice! We're glad that you are enjoying the picture and sound quality. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV buy I've ever made. Beautifully clear picture at every scene thanks to the Variable Refresh Rate. Astonishing deep color as well. Although I use a sound bar and cannot attest to the speaker quality, though I'm sure it matches the picture quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ferret, Awesome! We are glad to hear that you are happy with the picture quality of your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia oled

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is amazing the quality and the size is just right not to big but not to small. The screen pixels are very much black and it does not have shadows. I’m very pleased with my purchase I would definitely recommend and repurchase!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IvonneA, Thank you for sharing your positive experience with your Sony A80L! We're glad you like the deep black level and excellent quality of this TV. Your recommendation means a lot to us. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found this TV on sale at a price I couldn't walk away from and I couldnt be happier with my upgrade. Came in eailer than expected along with fantastic quality in picture, sound, and frame rate. These are the reasons why I only go to this store to get my TVs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RustyS, We are so glad to hear that you are happy with your new TV upgrade! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony and Best Buy rock!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely beautiful picture on this TV, which was less expensive than the same size, same model of same brand 7 years ago! Delivery was stellar. Nice installation guys, who brought their own table and tools, and cleaned up!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi redheadny, Amazing! We're thrilled to hear you appreciate the beautiful picture quality of your new Sony A80L and good to know that you had a great customer service experience. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing picture quality

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pictire quality on this tv is the best ive experieced ro date on an oled screen.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to snag this off display at one of the stores for a great price and the quality is truly amazing. Would definitely recommend an old TV and Sony by far makes the best tvs right now.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ahmed, You've made an excellent choice! We're glad you like the price and overall quality of your new Sony A80L. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Must buy!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV! Did my fair share of research into a good quality TV and came across this one. I decided to commit and have not regretted the decision. The image is amazing! Colors are rick and the deep black colors are amazing. Hight recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GustavoM, We're thrilled to hear that you are enjoying the TV quality. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 4k tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy Sony TVs and this one is no different. super simple set up and use. Also one of the best qualities tvs I have seen. Audio quality out of the box is not bad l, probably better then most TVs but would still recommend a soundbar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chaoswolf, Awesome! We are glad to hear that you are happy with your purchase! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love my new Samsung qled Tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Bought the Sony Bravia Tv which I returned because I couldn't get the set up right. Then Bought the Samsung qled which I absolutely love. Right out of the box the picture is amazing and clear. I recommend this tv to everyone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChristopherP, We're sorry to hear that this TV had to be returned. This is definitely not the news that we would like to hear. For future reference, we can offer assistance on how to set up or operate the features and functions, and troubleshoot the issue of your Sony TV by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can reach out to one of our agents through this link: https://us.esupport.sony.com/support/s/service?language=en_US. who would be glad to help. I hope you consider our Sony products in the future. Thank you for sharing your feedback. -Sam Sony_US