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Customer reviews

Rating 4.7 out of 5 stars with 1477 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the 65" Class BRAVIA XR A80L OLED 4K UHD Smart Google TV (2023) for its exceptional picture quality, including vibrant colors and impressive contrast, making it ideal for movies and gaming. Many appreciate its ease of use, but some have expressed concerns regarding the reliability of the television and the functionality of the remote control. A few customers also mentioned the high price point as a drawback. While the software and warranty have received some negative feedback, the overall consensus points to a visually stunning television experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,477 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV from SONY

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything I expected from a good TV. Image quality is superb and Google TV integrates perfectly with YouTube TV and my personal preferences.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Gokce

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is good amazing google tv fast and nice picture also perfect sound quality if you dont have soundbar.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great picture and apps

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and good picture. Easy set up and connection to multiple game systems

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello PSPTraveler,
      Perfect! Thank you for purchasing our Sony - 65" class BRAVIA XR A80L OLED 4K UHD HDR Google TV. We're very happy that you like the picture quality, easy setup and you were able to connect it to multiple game systems. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony! Enjoy! - Marco Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best in class OLED

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony OLED has the best display and sound for out of the world realist, dynamic viewing experience. Super happy and content with the buying the Sony Tv and the buying experience from Best Buy!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KiranM,

      You made the right choice! We're thrilled that you are enjoying the sound and picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best OLED TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a long time fan of Sony Bravia and this time it’s OLED too, it’s the perfect combination. Highly satisfied!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MaheshR, Thanks for the 5-star rating! Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Sony oled 65”

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and audio. Remote lacks rewind and back light

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnF, Thank you for the feedback on your experience with your Sony A80L. We're very happy to hear that you like the great picture and sound quality of this TV. At Sony, we are always looking to improve our product quality and features. We have noted your input about the lack of certain functions on the remote and will be sure to forward this feedback to the appropriate department. If you have additional suggestions or features you'd like to see, feel free to share them with us. Your insights are important to us as we work to meet and exceed your expectations. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Football Sunday must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OLED display is amazing! I went to Best Buy to purchase the Sony X85K LED but when you compare it with OLED it's night and day. The OLED is much crisper and less blurry which is important on football Sunday's. It's worth paying up for this model.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi John,
      Good choice! We are very happy that you are pleased with the amazing picture quality of your new Sony - 65" class BRAVIA XR A80L OLED 4K UHD HDR Google TV. Enjoy Sunday football session with the family with our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wow! Outstanding picture quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was purchased as a Christmas gift for our son. We knew that we wanted the Sony brand, because our TV is also Sony. This A80L OLED has outstanding picture quality! We are very pleased with our selection, and he is too!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MyrtleBeachMike, Awesome! We are glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV itself is excellent, great picture sound is excellent. Setup is OK just wish a lot of the features didn't require that you login to google first. Overall happy with this purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DannyM, Thank you for the awesome review! We're glad you like the excellent picture and sound quality of your Sony A80L. At Sony, customer satisfaction is our priority. We take all feedback seriously and use it to continuously improve our products. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Switched from Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Sony Bravia Television to try it out. I have purchased several Samsung Tv's in the past, I like the Samsung brand, but I have had some issues with my last one purchased. The Sony is a great television.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DouglasM, You've made an excellent choice! We're very grateful for this positive feedback on your new Sony A80L. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, only downside my 3 year old son took ownership of it and now all i watch is bluey and pj mask lol. No complains about the tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 65 Inch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best TV that I have ever owned. In my opinion Sony makes the best TVs. I have owned various ones for around 50 years. Never had an issue with any of them. Picture quality in this TV is phenomenal and the sound is very good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi leftwinger7, Awesome! We are so glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had gotten away from SONY for a few years and purchased a Samsung. I wasn't displeased with the Samsung but had always been a fan of SONY. We are very pleased with everything about this TV. Absolutely a beautiful picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KellyMarie, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Impressive TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very impressive TV! Sound and picture are excellent! The only thing I can comment on is that it doesnt go as bright as I would like it but it doesnt bother me to much! Great TV overall! My friends now want the same model!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very Impressive.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow!! Love this TV. Easy to learn the features. Picture and sound are much better than expected. Ample HDMI connections for adding peripherals. Can't wait to try a Sound Bar with it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wolfman,
      Thank you for such a great review! Glad to hear you are impressed and love the amazing picture, sound, easy features, and available HDMI ports of your A80L TV. Adding a soundbar is definitely a great idea for an immersive audio experience. Here are some of our Sony soundbars that will perfectly match this TV: BRAVIA Theater Quad, BRAVIA Theater Bar 9, BRAVIA Theater Bar 8, HT-A7000, HT-A5000, HT-A3000, HT-S2000, HTA9, HT-G700, HT-S400, HT-S350. To know about our Sony soundbar line up, please visit the Sony Electronics website at https://electronics.sony.com/

      Thanks again for purchasing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sticking with Sony and Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced a 12 year old Sony Bravia with a new Bravia 4K OLED tv and are really happy to say that it is everything we hoped it would be. The picture is beautiful and they have improved the sound so we don’t need a sound bar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertD Congratulations! We're glad that you are enjoying the picture quality. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    One, Two, Three Sony TVs for my new Florida Home!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Sony 65 " Class Bravia XR OLED TV for my living room and relocated my Sony 55 " TV to the guest room. I love the quality of my Sony OLED TVs so much, I decided to buy a 3rd Sony 55" for my bedroom!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CindyK, great! We're glad you love the your new TV! Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    two old people in michigan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is fantastic. we are still learning how navigate around the tv and streaming tabs. Because we use an antenna, we no longer get channel 9 or channel 50. So, we need to get a newer stronger antenna. the sound is good, not a lot of base though.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Neicy, We're glad that you like the picture and sound quality. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love our Sony Bravia TV.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I watch a lot of sports as well as movies. We have a 4K cable box which makes live TV brilliant. Best picture of this size in the store. This is our 2nd Bravia TV and we love it. We don't have a huge house so the 65" size is perfect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Carol, Awesome! We are glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Football--A Living Work of Art

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV! The picture is crystal clear. Football is a gorgeous work of art! I have re-watched a couple of favorite movies and have seen details I never noticed before. I highly recommend this television. Thank you!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Truk, Awesome! We are glad to hear that you are enjoying your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US