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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1467 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the 65" Class BRAVIA XR A80L OLED 4K UHD Smart Google TV (2023) for its exceptional picture quality, including vibrant colors and impressive contrast, making it ideal for movies and gaming. Many appreciate its ease of use, but some have expressed concerns regarding the reliability of the television and the functionality of the remote control. A few customers also mentioned the high price point as a drawback. While the software and warranty have received some negative feedback, the overall consensus points to a visually stunning television experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,467 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressed all around. Sony at its best. Sony OLED is amazing, this is my 2nd one I've purchased. Blows the competition out of the water

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonN, Excellent! We're glad you are impressed with your new Sony BRAVIA XR A80L TV, especially its picture. Congratulations on your 2nd Sony TV! Thank you for trusting Sony, and we hope you continue many more years of amazing viewing experience! -Maria Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great price, the picture quality is excellent.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, the picture quality is excellent. Sony is one of the best TVs with accurate flash tones being the company that makes the Movies and calibrates its cameras within its Pattended TV software. Sony is the one and only.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Reggmail, Thank you for the 5-star rating! We're so thrilled to hear that you're impressed with the excellent picture quality, accurate colors, and great price of your Sony A80L. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    An amazing TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love this tv. The picture is amazing! I looked and researched a lot of tv's before settling on this one, and I am so glad i did. You won't go wrong on this one. It does everything that it says it will. I would recommend it to anyone. Sony is the top brand too!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MaryW, We are so glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony forever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes I can't believe how nice the picture is. This is maybe my 5th Sony TV in 50 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    high refresh rates for smooth performance, and sleek designs ideal for gaming

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV from SONY

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SONY is a very good brand and goodTV, the image is awesome, and hi definition. The TV has Google TV system, what make easy to connect with Google controls and account. The most impressive feature is the image quality, Sony is the best.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nani,
      Certainly, we enjoyed reading your remarkable review and truly appreciate your efforts! It's nice to hear that you are enjoying the incredible picture quality, smart features, and overall performance of your A80L TV. Thank you for continued support and for trusting Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV itself is excellent, great picture sound is excellent. Setup is OK just wish a lot of the features didn't require that you login to google first. Overall happy with this purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DannyM, Thank you for the awesome review! We're glad you like the excellent picture and sound quality of your Sony A80L. At Sony, customer satisfaction is our priority. We take all feedback seriously and use it to continuously improve our products. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A Great OLED Television

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When our Panasonic plasma finally died, we chose Sony OLED after research and consultation with Best Buy staff. It was a great choice: a beautiful picture and the center speaker is wonderful and works so well with Sony soundbar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LZ000, Thank you for upgrading to your new Sony A80L! You've definitely made an excellent choice. Good to know you're enjoying the beautiful picture and immersive listening experience together with your Sony soundbar. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony and Best Buy rock!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely beautiful picture on this TV, which was less expensive than the same size, same model of same brand 7 years ago! Delivery was stellar. Nice installation guys, who brought their own table and tools, and cleaned up!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi redheadny, Amazing! We're thrilled to hear you appreciate the beautiful picture quality of your new Sony A80L and good to know that you had a great customer service experience. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best in class OLED

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony OLED has the best display and sound for out of the world realist, dynamic viewing experience. Super happy and content with the buying the Sony Tv and the buying experience from Best Buy!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KiranM,

      You made the right choice! We're thrilled that you are enjoying the sound and picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia oled

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is amazing the quality and the size is just right not to big but not to small. The screen pixels are very much black and it does not have shadows. I’m very pleased with my purchase I would definitely recommend and repurchase!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IvonneA, Thank you for sharing your positive experience with your Sony A80L! We're glad you like the deep black level and excellent quality of this TV. Your recommendation means a lot to us. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is amazing. It connects easily with other devices and has a clear and stunning picture. It's the best TV I've ever owned.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChristinaM, Thank you for your fantastic review! We're thrilled to hear that you are enjoying your Sony A80L. It's great to know that the easy connectivity with other devices and the clear, stunning picture quality have made it the best TV you've ever owned. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very Impressive.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow!! Love this TV. Easy to learn the features. Picture and sound are much better than expected. Ample HDMI connections for adding peripherals. Can't wait to try a Sound Bar with it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wolfman,
      Thank you for such a great review! Glad to hear you are impressed and love the amazing picture, sound, easy features, and available HDMI ports of your A80L TV. Adding a soundbar is definitely a great idea for an immersive audio experience. Here are some of our Sony soundbars that will perfectly match this TV: BRAVIA Theater Quad, BRAVIA Theater Bar 9, BRAVIA Theater Bar 8, HT-A7000, HT-A5000, HT-A3000, HT-S2000, HTA9, HT-G700, HT-S400, HT-S350. To know about our Sony soundbar line up, please visit the Sony Electronics website at https://electronics.sony.com/

      Thanks again for purchasing Sony! - Kris Sony_US

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Fantastic TV!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! Just upgraded to the newer Bravia 8, but wouldn’t hesitate to buy this at a lower price!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best TV I have ever owned! It’s perfect for movies and sports and has all available apps.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    clearest picture quality ever!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best color quality and sharp images! We love watching sports and old movies that were unclear but with this TV has amazing detail and picture quality making the old movies look like modern day movies!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LoriM, Awesome! We are glad to hear that you are happy with your new TV!! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture for the price!! Easy to set up!! Would definitely recommend !!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SteveC, We're glad that you like the picture quality and ease of setup. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Superior image processing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is still the king of image processing. Even with extremely fast scenes there is no lag in the image. Ample controls to tweak just about anything you’d like. Sound is better than most sets I’ve owned but I do have this plugged into a sound system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bucky, Excellent choice! We're glad that you are enjoying the picture and sound quality. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV buy I've ever made. Beautifully clear picture at every scene thanks to the Variable Refresh Rate. Astonishing deep color as well. Although I use a sound bar and cannot attest to the speaker quality, though I'm sure it matches the picture quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ferret, Awesome! We are glad to hear that you are happy with the picture quality of your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love my new Samsung qled Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Bought the Sony Bravia Tv which I returned because I couldn't get the set up right. Then Bought the Samsung qled which I absolutely love. Right out of the box the picture is amazing and clear. I recommend this tv to everyone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChristopherP, We're sorry to hear that this TV had to be returned. This is definitely not the news that we would like to hear. For future reference, we can offer assistance on how to set up or operate the features and functions, and troubleshoot the issue of your Sony TV by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can reach out to one of our agents through this link: https://us.esupport.sony.com/support/s/service?language=en_US. who would be glad to help. I hope you consider our Sony products in the future. Thank you for sharing your feedback. -Sam Sony_US