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Customer reviews

Rating 4.7 out of 5 stars with 1477 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the 65" Class BRAVIA XR A80L OLED 4K UHD Smart Google TV (2023) for its exceptional picture quality, including vibrant colors and impressive contrast, making it ideal for movies and gaming. Many appreciate its ease of use, but some have expressed concerns regarding the reliability of the television and the functionality of the remote control. A few customers also mentioned the high price point as a drawback. While the software and warranty have received some negative feedback, the overall consensus points to a visually stunning television experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,477 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Highly recommended model for 4K TV experience

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV for late night moving watching and contemporary console video games. Port setting controls and great tune ability for visuals.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tsawyer,

      Amazing! We're thrilled that you are enjoying the picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony system rocks again!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this system for a year now and it literally rocks. No problems what so ever. If need be i would buy this system again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv would recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time purchasing an OLED tv and I am so happy I did. The picture quality is great and the operating system included works flawlessly. I purchased as and open box item and am extremely happy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Matthew, Thank you for your awesome review! We are delighted to hear that you are happy with the picture quality of your new TV! Thank you for choosing Sony and for your recommendation! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful images, great sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, the viewing area has no distortion when viewed edge on from parts of the room and the picture is beautiful. There just isn't enough great high definition content in the world to take advantage of the capabilities of this tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SarahC, Awesome! We are so glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    65” Sony Bravia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television; picture is very clear with great color definition. Audio is also very good! The tv does have a small scratch on the lower left corner of the screen; we chose to live with it since packing it back up and returning it is such a big hassle and the scratch is only visible when the tv is off. Without a scratch, it would be 5 stars.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrendaD, Awesome! We are so glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just purchased this tv to upgrade from our 10 year old Samsung. I couldn't be happier. Having all of our streaming apps available was a big factor in our choice. The picture is great and the audio is noticably better than the old tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EarlG,
      Good choice! You'll definitely enjoy this one! We're happy that you like your new Sony 65" class BRAVIA XR A80L OLED 4K UHD HDR Google TV for having such a good sound and picture quality. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. - Marco Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful colors & resolution.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is a wonderful purchase , I am not a fan of google tv so I don't use it. The sound is very good and I would purchase again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ctx1925, Congratulations on your recent purchase! We're thrilled to hear that you're enjoying your new Sony BRAVIA XR A80L TV, especially the sound quality. We appreciate your feedback about the Google TV experience. Thank you for choosing Sony, and we hope you have many more great viewing moments with your new TV! -Maria Sony_US

  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    xr65a80l Sony

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV looks very nice and everything you see looks very good. It was purchased back on December 2023 and has only been on for about 60 days at most averaging 4 hours per day being on. Now on July 2025 it stopped working out of nowhere. I only use it with my personal computer to game and nothing more. I also have other tvs of different brands and are on like 16 hrs a day everysingle day and have never had an issue with the other brands and are cheaper. This time I decided to spend more for a better looking one and happens it is more delicate and has been used a few times only for gaming. It is very disappointing to pay for something more expensive and better looking tv so that it stops working while I was about to start playing a game. I personally do not recommend this tv. And now I had to call service to get it repaired. Never had problems with an LG or Samsung tvs for gaming and those are years about 6 years old. The picture quality is expectional for the sony tv I bought and was expecting for it to last years, but it came to be very delicate for gaming for what I see, so not worth it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 65" Bravia OLED TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV. I am a strong believer in Sony products, and this one did not disappoint. I got a great deal on it at Best Buy over the Thanksgiving weekend. The picture is great, and it has a lot of features.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RonN, We're thrilled to hear that you are enjoying the picture quality and TV features. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Clear picture

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is clear, colors seem accurate, wifi connection for streaming tv programs has worked without a glitch. There is some glare on the screen at times, but assume this is common with OLED screens.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi redrobin, Thank you for the excellent review! We're so happy to hear you like the picture clarity, accurate colors, and reliable Wi-Fi feature of your Sony A80L. For best picture quality, we do not recommend exposing the screen to direct illumination or sunlight. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made the conversion from an LG OLED to a Sony OLED, couldnt be happier with the picture. We stream everything via apple tv and the picture is crisp, clean, and no issues with motion delays for live sports.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Murph, Awesome! We are glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We usually purchase Samsung but decided to try something different after talking with a rep at the store. So far we have been very satisfied with our decision. The quality of the picture and sound are what we expected.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SteveF, Awesome! We are so glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony change my mind.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV I recommended to anyone that's looking for a good t.V with good response rate excellent processor I love what Sony's been doing lately with their t.Vs and their processor.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hector, Thank you for the great review! We're so pleased to hear that you like the snappy and responsive Google TV experience with your new Sony A80L. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. I exchaged mine for the a95l due to the lack of brightness but this tv is bright enough. The picture quality and google OS are amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelA, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressed all around. Sony at its best. Sony OLED is amazing, this is my 2nd one I've purchased. Blows the competition out of the water

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonN, Excellent! We're glad you are impressed with your new Sony BRAVIA XR A80L TV, especially its picture. Congratulations on your 2nd Sony TV! Thank you for trusting Sony, and we hope you continue many more years of amazing viewing experience! -Maria Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony A80L

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy ordering/pick up from Best Buy. Did a bit of research so we got exactly what we were looking for. TV is immaculate. Incredible speeds and incredible picture quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RohinP, Thank you for your awesome review! We are glad to hear that you are enjoying the picture quality of your new TV! Thank you for your positive feedback and thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV on the market

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Image Quality is amazing! Coming from an older LG model was a huge step up and I’m not sure I would have gone with anything else. I definitely recommend this tv to anyone that is looking for the best tv! Worth every dollar!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RafaelL! Thank you for the 5-star rating! This TV is an awesome upgrade! We are glad to hear that you are happy with the picture quality of your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I’m happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my product everything works well I am happy with my product everything works well it has good sound good image and it seems like I am inside the screen

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JorgeM,
      Perfect! We're delighted to hear your enjoyable experience with the exceptional picture and sound quality of your A80L TV. Sony's commitment to customer satisfaction is our top priority. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    It is a “Best Buy”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy does not disappoint. We had great service and the TV is perfect. We bought it mostly for it sound capabilities because my husband is hearing impaired and he’s very pleased with the quality. Thank you.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MimiandPapi, Awesome! We are glad to hear that you are happy with your purchase! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was worth every oenny. The image it gives off when watching movies or running games on ps5 with a high framerate is unparalelled. Definatley the centerpiece of my living room and entertainment :)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi newyork111111, Thank you for the 5-star rating! We are so glad to hear that you are enjoying your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US