Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 1477 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the 65" Class BRAVIA XR A80L OLED 4K UHD Smart Google TV (2023) for its exceptional picture quality, including vibrant colors and impressive contrast, making it ideal for movies and gaming. Many appreciate its ease of use, but some have expressed concerns regarding the reliability of the television and the functionality of the remote control. A few customers also mentioned the high price point as a drawback. While the software and warranty have received some negative feedback, the overall consensus points to a visually stunning television experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,477 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture, reasonable price, totally worth it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture, controls are great, works well with anything you have connected. I wouldn't need a Roku if I didn't have Spectrum tv. All the apps I would need for streaming are available.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi lindak0125, Awesome! Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase!! TV looks great!! Read Sony was gonna get out the OLED so had to grab this one when it went on sale. Picture quality is phenomenal!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AntonioP, Awesome! We are so glad to hear that you are happy with your new TV! Thank you so much for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first OLED TV and I love it. As others have commented, the blacks are truly deep and the colors are accurate. I watch a mix of UHD movies and some standard definition tv shows. This TV really shines with UHD movies.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Andrew,
      That's nice to hear! Congratulations on your first OLED TV! This brings us joy knowing that you are pleased with the picture quality of our Sony - 65" class BRAVIA XR A80L OLED 4K UHD HDR Google TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this TV as a gift for my parents. They really love it. Picture quality is very very good. And the best part is it’s very slim it looks really good on the wall.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MandhirS, That's awesome! We're very happy to hear that you love the superb picture quality and slim design of your Sony A80L. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent smart tv! I would recommend this to anyone who wants a high end 65" tv. Picture quality makes real things look to be AI it is so clear. Go get it now!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesS,

      Thank you for the 5-star rating! We're glad to hear that you like the picture quality of the TV. We appreciate the recommendation and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for Gamers!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous picture on this TV. Great frame rate for gaming. I always purchase my electronics from Best Buy because they always have the latest tech at the best prices.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ZachJesi, Awesome! We are so glad to hear that you are enjoying your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is amazing. It connects easily with other devices and has a clear and stunning picture. It's the best TV I've ever owned.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChristinaM, Thank you for your fantastic review! We're thrilled to hear that you are enjoying your Sony A80L. It's great to know that the easy connectivity with other devices and the clear, stunning picture quality have made it the best TV you've ever owned. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia OLED 4K

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Picture, just not quite as bright as in the store when we got it home. But, I think we can adjust the brightness. Overall, great picture otheriwse.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MikeV, Amazing! We're also glad that you like the picture quality of your TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Superb TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been enjoying this TV for the past 3 weeks! Totally satisfied! Excellent, vibrant picture! Stunning! Sales person was instrumental in my decision to buy. So very knowledgeable! BB has always been my first choice!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JonDM,
      Good choice! You definitely made the right decision and thanks to the sales rep who helped you with the information you need in selecting the correct TV that suits you. We're glad that you are pleased with the picture quality of your new Sony - 65" class BRAVIA XR A80L OLED 4K UHD HDR Google TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. - Marco Sony_US

  • Rated 5 out of 5 stars

    Great TV, exactly what you expect from Sony

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is a great value for the money. It has great HDR technology to bring non-HDR content to life. The interface is familiar if you already own a Google TV and is very simple to use. The built-in speakers are very good, there is no need for a soundbar or sound system unless you want the full movie theater experience. There is also an option to select (VRR) for one of the inputs to improve smoothness in game consoles that support this feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every dollar.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent TV with great detail and color outstanding sound\n Lots of great features.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv and with amazing picture quality. Owned for 2 years and has held up very good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV. Delivery and installation not so great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a spectacular 65"TV. Color and definition outstanding. Delivery was a bit of was a problem it took a week to finally get delivery, and then had to hire someone to install.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi rpla, Excellent! We're delighted to hear that you like the outstanding color and definition of your Sony A80L. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The best tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is spectacular, it did not disappoint me, I have always liked this brand and the truth is that it is good, a lot of definition, contrast and perfect colors without dazzling your vision…

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JavierM, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture and color!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture, sound, and interface. Google TV is awesome with the additional features. Vibrant, bright, and clear picture. Sound is amazing as well, I use a sound bar most of the time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nick, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Buy install team does a fantastic job.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying the new system. Great clarity from the Sony television and the LG sound bar is great. The installation team was top notch. They were quick and through. Great job.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChipC, Thank you so much for your awesome review! We are glad to hear that you are enjoying your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony oled beutuiful picture

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture. So many settings requires a learning curve. Friends over watching football were impressed with the picture quality. We wanted a Sony with a better sound system so didn't need a sound bar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HubertleeS,
      That's awesome! Thank for your feedback and we're glad that you and your friends are impressed with the picture and sound quality of your new Sony XR65A80L BRAVIA TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Sports night will always be a fun night! Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture on this TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 65 inch Television is perfect for our living room, it has a great picture and makes me want to stay home to watch sports rather than sit in a stadium. The 4K picture is awesome and really is a game changer.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TimothyL,
      Awesome! We're glad that you are pleased with the picture quality of your new Sony 65" class BRAVIA XR A80L OLED 4K UHD HDR Google TV. Now you can enjoy watching TV at home with your family, thanks to our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thanks for the 5-star review and for choosing Sony. - Marco Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony for the Win!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t believe I found this steal on Open Box! Great tv, great quality and reputable brand!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture, surprisingly good sound.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a really nice clesr picture and good nspeakers to boot. Set up took all of 10 minutes. It's a huge improvement over our 90's 42" Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CraigW, Awesome! We are glad to hear that you are enjoying your new TV! Thank you so much for choosing Sony! -Carl Sony_US