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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1467 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the 65" Class BRAVIA XR A80L OLED 4K UHD Smart Google TV (2023) for its exceptional picture quality, including vibrant colors and impressive contrast, making it ideal for movies and gaming. Many appreciate its ease of use, but some have expressed concerns regarding the reliability of the television and the functionality of the remote control. A few customers also mentioned the high price point as a drawback. While the software and warranty have received some negative feedback, the overall consensus points to a visually stunning television experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,467 reviews
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Sony 65” tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, only reason I put 4 stars overall because the remote should have lighted buttons for when using in a darkened room, and noting that we watch in a darkened room as the only setting we found that is bright is the vivid setting. Most of what we watch are in cinema mode so need the darker room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertG, We're happy to hear that you are enjoying your new TV. We also appreciate your feedback with regards to the remote control. Sony values the opinions of customers and is always striving to provide the best experience possible.  Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Great item but horrible experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv but missing parts and no one really resolved my issues… overall bad experience with Best Buy offered me $25 credit instead of replacing missing parts!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KevinB, Awesome! We are glad to hear that you are happy with your new TV!! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    65” Sony Bravia tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is amazing so clear and the colors are perfect the sound is good But use a sound bar and speakers for real Theater experience

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Burlapsack, Awesome! We are glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best picture of any TV I’ve ever owned. Sony is excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MyronS,

      Amazing! We're glad that you are enjoying the picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Not top end but price vs performance is great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased open box for a great price. Great picture quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hurdledude, Thank you for the 5 stars! We're delighted that you are satisfied with your new Sony BRAVIA XR A80L TV and its 4K Ultra HD picture quality. Thank you for choosing Sony, and enjoy! -Maria Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m extremely satisfied with my 65 inch Sony Bravia tv that I purchased at Best Buy. The picture is stunning and is clear from all angles.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RodneyG, We are happy to hear that you are extremely satisfied with your new Sony BRAVIA A80L smart Google TV. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Television

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is so awesome! Never have had a tv so nice. Totally worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    OLED 4K

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and sound. Best TV I have ever purchased. Have had only Sony televisions and this is definitely one of the best. 4k OLED and 65”. I am in heaven.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnC, Awesome! We are glad to hear that you are enjoying your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    True blacks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the K model and upgraded to the L, couldn’t be happier. True blacks and colors are amazing. Sony still rocks the industry!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BobbyH,
      That's awesome! We're happy that you are pleased with the picture quality of your new Sony - 65" class BRAVIA XR A80L OLED 4K UHD HDR Google TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    THE BEST SONY OLED TV EVER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best tv 65” Sony ever own, the OLED IS THE BEST PICTURE, always been a Sony fan and i will never change. Sony you are the best .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JaimeV, Awesome! We are so glad to hear that you are happy with the picture quality of your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great for a bright room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a bright room and this television is perfect for such a setting. No glare and crystal clear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DALLASBUYER, We're glad that you are enjoying your new TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    VER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Sony 65" Bravia XR....great color, perfect for my living room!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VickyR, Awesome! We are so glad to hear that you are enjoying your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is fantastic! We love the picture, the quality and the real life picture that it shows no matter what we are watching. Would recommend this to anyone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hollywood, Awesome! We are so glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. The colors, definition, and hundreds of free channels are my favorite things. I have been recommending this TV to all my family members.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AfzalunnisaJ, We're delighted to hear that you are enjoying your new TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love It!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound. TV and remote integrated seamlessly with DirecTV and Yamaha sound system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cnas, Thank you for your awesome review! We are glad to hear that you are enjoying the picture quality of your new TV! Thank you for your positive feedback and thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Loving my new beautiful Sony Bravia TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Sony Bravia TV is gorgeous, the color is specular. My neighbors and I watched the Oscars, and loved it. Great sound!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Seany, Perfect! We're thrilled to hear that you appreciate the spectacular colors and great sound quality of your Sony XR65A80L. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good TV purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked this tv as the picture is very clear and looks more of a natural color. The sound is also very good. Got it at a reduced price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DennisE, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Sony TV Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony Bravia XR Great TV - Sony - 65" Class BRAVIA XR A80L OLED 4K UHD Smart Google TV (2023)

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    New tech, Old tech

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall picture is much better than our 10 year old Samsung. Newer technology! As far as the audio goes on the new Sony, it STINKS. If you hook it up to a sound bar or your own stereo you'll be fine.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CraigM, We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I love my Sony OLED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony OLED has to be the best big screen on the market. Even the wound from the TV wax better then a sound bar

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lefy, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US