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Customer reviews

Rating 4.7 out of 5 stars with 1477 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the 65" Class BRAVIA XR A80L OLED 4K UHD Smart Google TV (2023) for its exceptional picture quality, including vibrant colors and impressive contrast, making it ideal for movies and gaming. Many appreciate its ease of use, but some have expressed concerns regarding the reliability of the television and the functionality of the remote control. A few customers also mentioned the high price point as a drawback. While the software and warranty have received some negative feedback, the overall consensus points to a visually stunning television experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,477 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent oled

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent pictures and the sound is amazing , i also have mine pared with HT5000 sound bar. Im pleased

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ihavespoken, That's great! We're glad you like the excellent picture and sound quality of your Sony A80L and good to know it pairs perfectly with your HT5000 soundbar. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great experience.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience. No rushed . Sayan the assistant was helpful. Not everyday you buying 65 inch too tv oled from Sony .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VolodymyrZ, You've made an excellent choice! Good to know you had an amazing shopping experience. See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. Enjoy engaging cinematic content the way the creators intended with support for Dolby Vision, IMAX Enhanced, Netflix Adaptive Calibrated Mode, and more. With Acoustic Surface Audio+ and support for Dolby Atmos, hear true immersive audio with actuators that vibrate to produce sound from the entire screen perfectly matching the action. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best sound on a TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound I’ve ever had on a TV, I don’t even feel like I need a sound bar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TriDoc, Excellent choice! We are glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a great picture and works well with the Sony soundbar. Get the geek squad to install and set up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kaye, Thank you for the wonderful review! Good to know you appreciate the great picture quality and it works well with your Sony soundbar. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best tv I ever had.the image is perfect .best buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Juan,

      Perfect! We're thrilled that you are enjoying the picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new tv. Great picture and sound. Now I just have to learn the new remote!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 2122, Awesome! We are so glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice. Fits perfect in my living room. Picture quality is crisp and natural to the eyes.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CherbieL, Thank you for your awesome review! We are glad to hear that you are enjoying the picture quality of your new TV! Thank you for your positive feedback and thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    best TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, lovely display and sound. you don't need a speaker... loved it enough to buy 2 of it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ogoo, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV Great Quality everytime. Picture quality is best in the industry and I wouldn’t purchase anything different.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StevenM, We're glad that you are enjoying the picture quality of your TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Not top end but price vs performance is great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased open box for a great price. Great picture quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hurdledude, Thank you for the 5 stars! We're delighted that you are satisfied with your new Sony BRAVIA XR A80L TV and its 4K Ultra HD picture quality. Thank you for choosing Sony, and enjoy! -Maria Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best picture of any TV I’ve ever owned. Sony is excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MyronS,

      Amazing! We're glad that you are enjoying the picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have absolutely nothing bad to say. Adjusting everything qas a breeze and the tv makes me smile every time I turn it on.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Grangerevermore, Awesome! We are glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Buy goodies

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman was extraordinary. Knowledgeable and patient. Very pleased with the TV. ( actually came for a much cheaper product)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Cookie,
      That's awesome! Good thing that the sales representative was able to guide you which TV buy. You will definitely enjoy your new Sony - 65" class BRAVIA XR A80L OLED 4K UHD HDR Google TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. - Marco Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is excellent. Enjoying TV. Sales person was very knowledgeable and professional .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LisaL, Perfect! You've definitely made an awesome choice. We're glad you're enjoying the excellent picture quality of your Sony A80L. And good to hear you had a great customer service experience. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best TV I have ever owned. The picture is incredible and so is the sound. No need for a sound bar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MatthewT, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love my new TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE my new SONY BRAVIA 65”’TV. The picture is so sharp and clear you feel like you are actually at the game!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DawnL, Awesome! We are glad to hear that you are enjoying your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has an awesome sound in picture quality very glad I purchased it. In fact, I even have my older version up in my life area.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChuckW,
      That's great! We're glad that you like the picture and sound quality of your new Sony - 65" class BRAVIA XR A80L OLED 4K UHD HDR Google TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony! - Marco Sony_US

  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Great tv. Bad software.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Bad software. The first software update ruined the voice features. I had to do a workaround and uninstall all updates to fix the issue. Not a great start for such an expensive tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AMeyer, thank you for your output. We're glad that you like the TV. We're also sorry to hear about the issue you have encountered after the update. We'll make sure to take note of your feedback. We hope that the issue has been fixed. In any case, we recommend performing a reset and check if the issue persists. Ref: https://helpguide.sony.net/tv/kusltn1/v1/en-003/08-01_03.html



      I hope this helps but if you still need assistance, do not hesitate to drop us an email at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My best present

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks amazing very high quality it was the best birthday present I ever gave my self

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ivanc, Awesome gift! We are glad to hear that you are enjoying your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture. Have been eyeing this tv for awhile and was able to snag on sale

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Robert,
      Awesome! We're thrilled you were excited to grab the TV at a great price. Your satisfaction with the exceptional picture quality of your new A80L TV is greatly appreciated. Thanks for choosing Sony! - Kris Sony_US