Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $545.99
Clearance
The comparable value price is $2,199.99

Customer reviews

Rating 4.7 out of 5 stars with 1467 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the 65" Class BRAVIA XR A80L OLED 4K UHD Smart Google TV (2023) for its exceptional picture quality, including vibrant colors and impressive contrast, making it ideal for movies and gaming. Many appreciate its ease of use, but some have expressed concerns regarding the reliability of the television and the functionality of the remote control. A few customers also mentioned the high price point as a drawback. While the software and warranty have received some negative feedback, the overall consensus points to a visually stunning television experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,467 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony OLED is fantastic

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great. Got lots of help on the sales floor as well. I replaced an LG C1 with this and I am very happy with the change.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MattyinTX, Awesome! We are so glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great experience.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience. No rushed . Sayan the assistant was helpful. Not everyday you buying 65 inch too tv oled from Sony .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VolodymyrZ, You've made an excellent choice! Good to know you had an amazing shopping experience. See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. Enjoy engaging cinematic content the way the creators intended with support for Dolby Vision, IMAX Enhanced, Netflix Adaptive Calibrated Mode, and more. With Acoustic Surface Audio+ and support for Dolby Atmos, hear true immersive audio with actuators that vibrate to produce sound from the entire screen perfectly matching the action. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Item

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After doing a lot of researching and comparison, this was by far a better buy!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Orlando, We're thrilled to hear that you're enjoying your new TV. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Oled Bravia

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You won’t be disappointed with this tv. The picture is awesome. The new remote is easy to use. It comes with extra channels from Sony Bravia.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Lawman01,
      Perfect! Thank you for purchasing our Sony - 65" class BRAVIA XR A80L OLED 4K UHD HDR Google TV. We're very happy that you like the picture quality of your new Sony TV as well as the easy-to-use remote control that comes with designated buttons for some awesome applications. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 65 inch Bravi TV

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality product I hope it lasts as long as my previous Sony LCD which was 13 years old when we decided to change TV,

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CliffordB, We're glad that you are satisfied with your purchase. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Incredible quality!!!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv at a great price. Playing movies and games are incredible, image is sharp and super detailed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ODPhi,

      Perfect! We're thrilled that you are enjoying the picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Review 1

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had a little problem with picture clarity until I figured out how to adjust. Now pictur is excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TerryLC, That's great! We're very happy to hear that you were able to resolved the picture clarity concern that you had by adjusting the settings. For future reference, we can offer assistance on how to set up or operate the features and functions of your Sony TV by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can chat with one of our agents who would be glad to help. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Old Reliable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with the Sony and it met our expectations and then some. We wanted a Sony which have been our go to television due to their quality and reliability. Our old one moved to the bedroom and is over 10 years old and traveled cross country twice. Thanks for great deal!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertL,

      That's very nice to hear! Its good to know that you're happy with your new Sony TV and it is living up to your expectations. Thank you again for choosing Sony and your continued support is greatly appreciated.

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony A80L 65

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV! Easy to setup, and the sound is great out of the box.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Henry,

      That's great! We're glad to hear that you like the sound quality and ease of setup of the television. Thank you for choosing Sony!

      -David Sony_US

  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Great tv. Bad software.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Bad software. The first software update ruined the voice features. I had to do a workaround and uninstall all updates to fix the issue. Not a great start for such an expensive tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AMeyer, thank you for your output. We're glad that you like the TV. We're also sorry to hear about the issue you have encountered after the update. We'll make sure to take note of your feedback. We hope that the issue has been fixed. In any case, we recommend performing a reset and check if the issue persists. Ref: https://helpguide.sony.net/tv/kusltn1/v1/en-003/08-01_03.html



      I hope this helps but if you still need assistance, do not hesitate to drop us an email at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Erin Sony_US

  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Would buy a cheaper one if I could do over.

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These tv is nice no doubt about it. But is it worth the price. Guess that depends on your budget at the end of the day it’s just a tv to me will be outdated next year if it isn’t already. I probably should have just bought a cheaper one like I had before this one also the remote control feels very cheap and the buttons are in a bad layout in my opinion. Now that I have it setup at home I don’t see any wow factor like I did on the demo screen at the store.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jeff. Thank you for sharing your feedback and we're sorry to hear that the Sony A80L did not live up to your expectations. Your feedback about the remote control is valuable to us as we continuously strive to improve our products. Please allow us to help you and turn this into a better overall experience. May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Model Number:
      Additional Information regarding your experience with the XR65A80L:

      We appreciate you and thanks again for shopping Sony! -Sam Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love it! The Tv has great color and i purchased a sonos bar with it and the sound is awesome!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrendanS,

      Great! We're thrilled that you are enjoying the picture quality of the TV and how it works well with your soundbar. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The best TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price of this TV is worth it, it is an excellent option. The SONY brand is always a guarantee, the quality of the images is awesome

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AntonioRizo,
      Worth every penny and good choice! We are glad that you like the awesome picture quality of your new Sony XR65A80L BRAVIA TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing and trusting Sony! - Marco Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best TV I have ever owned. The picture is incredible and so is the sound. No need for a sound bar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MatthewT, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pleased with my purchase

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is good. But after i seen what mini led can do. I will find it hard to purchased another oled.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WeldMaestro, You've made an excellent choice! We're very happy to hear that you're impressed with the exceptional picture quality of your new Sony A80L OLED TV. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony is a great brand

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new TV! It sits in my living room for me and other's to enjoy!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChrisanneN, Awesome! We are so glad to hear that you are enjoying your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv oled review

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv! Just glad I was able to get if and buy it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JasonM,

      Thank you for the purchase! We're glad to hear that you like your new Sony television. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    best buy rules

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best tv ever! the picture quality and sound! The service on setup from best buy was 100% professional!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidK, Excellent choice! We are glad to hear that you are happy with the picture quality of your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    duke

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the picture is superb. the sound is okay. the television is quite an upgrade from my 8 year old LED tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Wonderful, stnick! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The best TV on the market!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality! Love the "true black" OLED technology. Wish I bought it sooner.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Excellent choice, NoahS! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US