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Customer reviews

Rating 4.7 out of 5 stars with 1477 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the 65" Class BRAVIA XR A80L OLED 4K UHD Smart Google TV (2023) for its exceptional picture quality, including vibrant colors and impressive contrast, making it ideal for movies and gaming. Many appreciate its ease of use, but some have expressed concerns regarding the reliability of the television and the functionality of the remote control. A few customers also mentioned the high price point as a drawback. While the software and warranty have received some negative feedback, the overall consensus points to a visually stunning television experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,477 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV lives up to the Sony reputation. Picture is amazing, and the sound is great even without a sound bar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MyHP, Awesome! We're very pleased to hear that picture and sound quality of your new Sony A80L lives up to your expectations. See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. Enjoy engaging cinematic content the way the creators intended with support for Dolby Vision, IMAX Enhanced, Netflix Adaptive Calibrated Mode, and more. With Acoustic Surface Audio+ and support for Dolby Atmos, hear true immersive audio with actuators that vibrate to produce sound from the entire screen perfectly matching the action. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Super Sony Super Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of Sonys best. Great picture, nice looks, and good price. 4k Ultra Oled. Check this one out, you wont be sorry.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Good day, Matt!
      That's nice to hear! We are truly happy that you appreciate the picture quality and design of your new Sony - 65" class BRAVIA XR A80L OLED 4K UHD HDR Google TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Enjoy! - Marco Sony_US

  • Rated 5 out of 5 stars

    Farzin2000

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall quality of the TV and screen is excellent. It Google TV OS is working relatively smoothly. however, I found some incompatibility with ROKU sticker. When I turn off the TV, ROKU is not going to standby and continue working and consuming data. I did not have the same problem with my cheap old TOSHIBA TV with amazon Fire OS. If you are using ROKU in one of HDMI ports, make sure to push HOME button on ROKU remote and then turn the TV off.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Farzin2000, Awesome! We are glad to hear that you are enjoying your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    picture is colorful but streaming sports is bad!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is good. The sound unimpressive for the extra 200 from the A75 especially when hooking to an alternative source for audio. Freaked out initially when streaming sports because during football there is a lag I hadn’t seen in any Sony tv I had in the past. I still don’t understand why such a frame shift happens on such a pricey tv. The menus on the remote are also confusing and audio sometimes switches back to using only a few of my audio inputs so I guess I have a lot to learn to get it to function correctly. Not sure I would buy again.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChadM, While we are glad to hear that you are happy with the picture quality of your new TV, we are sorry to hear that you are experiencing issues while streaming sports. We'd love to troubleshoot the issue and make this a better experience for you. May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Username:
      Telephone Number:
      Model Number:
      Issue:

      Regards,
      Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Bright enough for bright rooms. Would recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, avengers007! We're glad you are happy with your new TV. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 65”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super sharp picture and finite quality! The guys from the Geek quad that set it up were AWESOME!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the 5-star rating, JeffreyT! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia XR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is amazing! You do have to turn the volume up quite a bit to hear it, though.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Angie, Thank you for the positive review! We're glad you like the amazing picture quality of your Sony A80L. We value your input about the volume output level and strive to continually improve our products to meet the expectations of our customers.There are also various settings that you can configure in [Display & Sound] settings to improve the overall listening experience on your Google TV. You may refer to the link below for more information about the sound adjustment settings of the TV:

      https://helpguide.sony.net/tv/iusltn1/v1/en-003/01-03-09_02.html

      Hope this helps and thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    It's a Sony OLED. Tough to beat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful in every way. Well built, great picture, and for a flat screen, the sound is top notch.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Jack, We are thrilled to hear that you like the picture and sound quality of your new Sony BRAVIA smart Google TV. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best picture I've ever seen on a TV. It does have a problem connecting and staying connected to a Boss 900 sound bar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RickyG, Awesome! We are glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture.! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. Excellent quality. Working great with the Sony Surround Sound system as well!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarlaM, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    S

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, sound quality and performance. Perfect for the living room

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sanjaypatel,

      Thank you for the 5-star rating! We're glad to hear that you like the picture and sound quality of the TV for your living room. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The best TV on the market!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality! Love the "true black" OLED technology. Wish I bought it sooner.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Excellent choice, NoahS! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After doing a lot of researching and comparison, this was by far a better buy!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Orlando, We're thrilled to hear that you're enjoying your new TV. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing tv !!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen clear picture really good sound using even the tv speakers would sony has a customer for life

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Welderman1993, We're delighted to hear that you are enjoying your new TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best tv I have ever seen!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is honestly one of the best tv’d ive ever seen. If you have a ps5 get this one!! You will not regret it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TheSterlz, Awesome! We are glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went in on Black Friday seen they had it on sale and had to have it. Super happy with the quality and design

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ErikB, Awesome! We are so glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on discount and highly recommend it! Definitely worth every penny.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi haynesa303, That's awesome! We're glad to hear you feel that the A80L is worth its price. Your recommendation means a lot to us and thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bravia Delight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m impressed by the quality of the picture and sound. Installation by the Geek Squad went seamlessly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Excellent choice, MarisolG! We are glad to hear that you are happy with the picture quality of your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Sony 65" A80L

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very premium tv worth the money. Really do not need a sound bar the audio is amazing for a tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KobeH, We are glad that you like your Sony BRAVIA 4K premium smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A80L

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, VRR is nice for games. Numerous customizable options for the TV. 10/10 recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tasmanian, Amazing! We're very pleased to hear you like the great picture quality, VRR, and a variety of customizable options with your new Sony A80L. We appreciate the recommendation and thanks for choosing Sony! -Sam Sony_US