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Customer reviews

Rating 4.7 out of 5 stars with 1477 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the 65" Class BRAVIA XR A80L OLED 4K UHD Smart Google TV (2023) for its exceptional picture quality, including vibrant colors and impressive contrast, making it ideal for movies and gaming. Many appreciate its ease of use, but some have expressed concerns regarding the reliability of the television and the functionality of the remote control. A few customers also mentioned the high price point as a drawback. While the software and warranty have received some negative feedback, the overall consensus points to a visually stunning television experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,477 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV Satisfaction

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is superb. Installation was done by a well trained professional.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GaryS, Fantastic! Good to know that you appreciate the superb picture quality of your Sony A80L. Thank you for choosing Sony! -Sam Sony_US

  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Would buy a cheaper one if I could do over.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These tv is nice no doubt about it. But is it worth the price. Guess that depends on your budget at the end of the day it’s just a tv to me will be outdated next year if it isn’t already. I probably should have just bought a cheaper one like I had before this one also the remote control feels very cheap and the buttons are in a bad layout in my opinion. Now that I have it setup at home I don’t see any wow factor like I did on the demo screen at the store.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jeff. Thank you for sharing your feedback and we're sorry to hear that the Sony A80L did not live up to your expectations. Your feedback about the remote control is valuable to us as we continuously strive to improve our products. Please allow us to help you and turn this into a better overall experience. May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Model Number:
      Additional Information regarding your experience with the XR65A80L:

      We appreciate you and thanks again for shopping Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV Ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is second to none especially streaming in 4K. The set up was easy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Daniel, We're glad that you like the picture and ease of setup. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LOVE THIS TV!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony TV's are always a good choice, but this TV has exceptional picture quality. A good choice in TV's!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MaryLS, Thank you for the 5-star rating! We are so glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The best value for a 65" TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Sony TV without breaking the bank - great features and incredible picture

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Linder Awesome! We're glad that you like the picture quality and features of your TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Mr. Poulos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture on the black screen and the sound bar creates a phenomenal to complete the theater type atmosphere

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello NickP,
      That's awesome! Thank you for your purchase. We're very happy that you are enjoying the excellent picture quality of your new Sony - 65" class BRAVIA XR A80L OLED 4K UHD HDR Google TV plus connecting it to a soundbar making it a personal theater feels. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony! Enjoy! - Marco Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony is a great brand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new TV! It sits in my living room for me and other's to enjoy!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChrisanneN, Awesome! We are so glad to hear that you are enjoying your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for low-light rooms. I have bought the 55-inch as well, and it is highly recommended.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GageM,

      Thank you for the purchase! We're glad to hear that you like your new Sony TV. We appreciate the recommendation and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Great look. Great purchase. Would totally recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GeneB,
      Thank you so much for your positive feedback! We're happy to hear you like the amazing picture quality and sleek design of your A80L TV. Thanks for your recommendation and for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The best Sony TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We liove this Tv for Sports, Movies Sound is great, paid full price and later got price adjustment refund. Very happy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MariaSupple, Great! We're pleased to hear that you like the audio quality of your TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The Sony continues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality, television controls all of my apps, so there’s no need for any other remote

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bigrod, We're glad that you like the picture quality and TV features. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and sound. Many apps available for easy navigation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DebraE,

      Thank you for the purchase! We're glad to hear that you like the picture, sound quality, and applications of the TV. Thank you for choosing Sony and enjoy your TV!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed. Can get 4k 120hz off our Xbox. Menu easy to navigate. Excellent picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ARL24, awesome! We're glad you like the picture quality of our product! Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    God its so pretty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not bought a New TV in 10 years...holy %(@& this thing has an amazing picture to it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KenG, You've made an awesome choice! We're thrilled to hear that you're impressed with the amazing picture quality of your Sony A80L. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony A80L 65

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV! Easy to setup, and the sound is great out of the box.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Henry,

      That's great! We're glad to hear that you like the sound quality and ease of setup of the television. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A80L

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV. The colours are fantastic. Really recomened this tv. Price is great compared to the A95L.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SashamilesV, Awesome! We're glad that you are enjoying the picture quality of our TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Great picture! I would like the source to default to my DirecTV box.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Samsung, Thank you for the amazing review! Good to hear you like that the input source defaults to your DirecTV box, the ease of setup, great picture quality of your Sony A80L. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, nice color right out of the box, bought it with the sound bar and woofer, no regrets

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Babs, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing T.V. Always was a LG or Samsung guy but this Sony T.V knocks it put of the park in all aspects.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeremyC, We are so glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! I love the way it works with my PlayStation and the picture is phenomenal!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DakotaM, Great! We're glad that you're enjoying your new TV. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US