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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1467 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the 65" Class BRAVIA XR A80L OLED 4K UHD Smart Google TV (2023) for its exceptional picture quality, including vibrant colors and impressive contrast, making it ideal for movies and gaming. Many appreciate its ease of use, but some have expressed concerns regarding the reliability of the television and the functionality of the remote control. A few customers also mentioned the high price point as a drawback. While the software and warranty have received some negative feedback, the overall consensus points to a visually stunning television experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,467 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony T.V. review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This T.V. has become a game changer in our house hold. The picture and quality is beyond any we have ever had.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidB, Awesome! We are glad to hear that you are enjoying your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Buy goodies

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman was extraordinary. Knowledgeable and patient. Very pleased with the TV. ( actually came for a much cheaper product)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Cookie,
      That's awesome! Good thing that the sales representative was able to guide you which TV buy. You will definitely enjoy your new Sony - 65" class BRAVIA XR A80L OLED 4K UHD HDR Google TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. - Marco Sony_US

  • Rated 5 out of 5 stars

    Farzin2000

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall quality of the TV and screen is excellent. It Google TV OS is working relatively smoothly. however, I found some incompatibility with ROKU sticker. When I turn off the TV, ROKU is not going to standby and continue working and consuming data. I did not have the same problem with my cheap old TOSHIBA TV with amazon Fire OS. If you are using ROKU in one of HDMI ports, make sure to push HOME button on ROKU remote and then turn the TV off.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Farzin2000, Awesome! We are glad to hear that you are enjoying your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    picture is colorful but streaming sports is bad!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is good. The sound unimpressive for the extra 200 from the A75 especially when hooking to an alternative source for audio. Freaked out initially when streaming sports because during football there is a lag I hadn’t seen in any Sony tv I had in the past. I still don’t understand why such a frame shift happens on such a pricey tv. The menus on the remote are also confusing and audio sometimes switches back to using only a few of my audio inputs so I guess I have a lot to learn to get it to function correctly. Not sure I would buy again.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChadM, While we are glad to hear that you are happy with the picture quality of your new TV, we are sorry to hear that you are experiencing issues while streaming sports. We'd love to troubleshoot the issue and make this a better experience for you. May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Username:
      Telephone Number:
      Model Number:
      Issue:

      Regards,
      Carl Sony_US

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Sony 65" A80L

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very premium tv worth the money. Really do not need a sound bar the audio is amazing for a tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KobeH, We are glad that you like your Sony BRAVIA 4K premium smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV 65 INCH

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has one awsome picture even with old movies in my Sony DVD player. A great product and recomend to anyone...

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StephenrB, Awesome! We are so glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A80L

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, VRR is nice for games. Numerous customizable options for the TV. 10/10 recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tasmanian, Amazing! We're very pleased to hear you like the great picture quality, VRR, and a variety of customizable options with your new Sony A80L. We appreciate the recommendation and thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Picture and Sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Tv has the best picture I have ever owned. It’s very easy to operate the remote. The sound is great w/o a sound bar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Good day, Melissa5!
      That's awesome! We are pleased to hear that you are satisfied with the picture and sound quality of your new Sony XR65A80L BRAVIA TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony! Enjoy! - Marco Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Picture quality worth spending that king of Money

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NishantA, That's great! We're very happy to hear you like the amazing picture quality and you feel that the Sony A80L is worth its price. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has an awesome sound in picture quality very glad I purchased it. In fact, I even have my older version up in my life area.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChuckW,
      That's great! We're glad that you like the picture and sound quality of your new Sony - 65" class BRAVIA XR A80L OLED 4K UHD HDR Google TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LarryM

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the picture quality! Best Tv I have ever owned. Larry

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LarryM, You've made an excellent choice! We are happy to hear your purchase went well and you are enjoying the superb features and exceptional picture quality of your A80L 4K OLED TV. We are also thrilled to know you feel this is the best TV that you've owned. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the A80L. Thank you so much for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Broken after little more than a year.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 1.25 years it broke and flashes 4 red blinks. Was a nice TV. Going to see how much to repair. Not happy! Wish it lasted longer. Had a nice picture.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivers on every level. Clarity is phenomenal. Glad i got it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kaemc, Excellent choice! We are glad to hear that you are happy with the picture quality of your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Great picture! I would like the source to default to my DirecTV box.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Samsung, Thank you for the amazing review! Good to hear you like that the input source defaults to your DirecTV box, the ease of setup, great picture quality of your Sony A80L. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bravia Delight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m impressed by the quality of the picture and sound. Installation by the Geek Squad went seamlessly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Excellent choice, MarisolG! We are glad to hear that you are happy with the picture quality of your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv works great and gives a beautiful picture that doesn't disappoint

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi super,

      Perfect! We're glad that you are enjoying the picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! I love the way it works with my PlayStation and the picture is phenomenal!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DakotaM, Great! We're glad that you're enjoying your new TV. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia XR 65"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent picture and the smart TV works really well on my Wifi

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EarleC,
      That's wonderful! It's nice to hear you are enjoying the amazing picture quality of your A80L TV. A strong internet connection is essential for a smooth smart TV experience. Thank you for the 5-star rating and for purchasing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing tv !!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen clear picture really good sound using even the tv speakers would sony has a customer for life

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Welderman1993, We're delighted to hear that you are enjoying your new TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for low-light rooms. I have bought the 55-inch as well, and it is highly recommended.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GageM,

      Thank you for the purchase! We're glad to hear that you like your new Sony TV. We appreciate the recommendation and thank you for choosing Sony!

      -David Sony_US