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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1462 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the 65" Class BRAVIA XR A80L OLED 4K UHD Smart Google TV (2023) for its exceptional picture quality, including vibrant colors and impressive contrast, making it ideal for movies and gaming. Many appreciate its ease of use, but some have expressed concerns regarding the reliability of the television and the functionality of the remote control. A few customers also mentioned the high price point as a drawback. While the software and warranty have received some negative feedback, the overall consensus points to a visually stunning television experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,462 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great TV for movies and gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially felt the brightness wasn’t enough even at max. But after fiddling with the settings it’s good now without having to setting it up to max brightness level

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi sram, Awesome! We are so glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    AWESOME TV

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I genuinely love this tv and how easy it is as well as the quality

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic viewing experience.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't cast from my phone. Other than that, its everything I have wanted for my entertainment. I went with the Sony sound bar as well to go with my PS5. All components each other.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Derrick1108, Thank you so much for taking the time to leave us a review of your new Sony A80L. We're very happy to hear that you're satisfied with your purchase and it goes well with your Sony soundbar and PS5. Please follow the procedures on this link on how to cast content from a mobile device or computer to this TV: https://www.sony.com/electronics/support/articles/00135368. If you are unable to resolve your concern, please email us at [email protected] with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv! The quality is really good and the speakers are loudly clear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Applefan, Thank you for the positive review! We're delighted to hear you like the overall quality and audio clarity of your Sony A80L. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV I’ve ever had

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv was much more than I expected, I was always a Samsung lover when it came to tvs and appliances, but this Sony Bravia tv has blown me away. I would definitely recommend this tv to anyone

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeffreyP, Awesome! We are so glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Great oled gaming tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for gaming pairs perfect with the PS5, the xbox takes some deeper dive into settings but a quick youtube search and you will be set

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BillyH, Amazing! We're thrilled to hear you're enjoying the great gaming experience with your new Sony A80L. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda low volume and not that loud. I got ride of my old tv and regret it a little but the video is way better

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Blind, Thanks for the 5-star rating! We're glad you like your new TV. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 65

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV I’ve ever owned! And curbside pickup with Best Buy made it so easy!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarciT, That's awesome! We're glad you like your new TV. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV…best I ever owned!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super clear pic and the sound is outstanding…I am passing on adding a soundbar since the TV speakers sound so good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rooster, Amazing! We're glad that you like the picture and sound quality! Your feedback is greatly appreciated and thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new TV! From a 2019 55inch Samsung model to this! Most content however if you notice is not in HD.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SolomonY, That's awesome! Thank you so much for sharing your impressive experience so far with your A80L Sony OLED 4K TV! It's really amazing to hear you are pleased with the stunning picture quality and overall features of your new BRAVIA TV. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SONY BRAVÍA A80L

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy, I am very happy, it is difficult for me to leave my room, the movies are truly more noticeable, the colors, the audio, Sony continues to do its best.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RicardoS, We're delighted to hear that you are enjoying your new TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Picture clarity and great bang for buck. Song truly lives up to its reputation with amazing picture clarity and a very quick responsive Operating system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VineetG, Awesome! We are so glad to hear that you are enjoying the picture quality of your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful display I love the tv it makes feel like you in the tv you feel everything emotion and you see and hear more details than every before

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CliftonS, Awesome! We are glad to hear that you are happy with your new TV! Thank you for the 5-star rating! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia OLED 4K TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant say enough about the Bravia OLED TV...love the colors the rich black.... we sized it to the viewing area that we have and it is perfect added a Denon center channel and subwoofer

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DennisB, Amazing! We're glad that you are enjoying your new TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Best TV I ever earned

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV I ever bought, one of my first big investments above a TCL Roku. It is definitely worth the investment it is the perfect size and sleekness and the Google user interface is the most usable. Only small things are that it is not as bright as competitors and OLED have a slight bends in them but apparently this is normal.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pierce, Congratulations on your new Sony BRAVIA XR A80L TV! We're thrilled to hear you're enjoying your experience, and we truly appreciate you sharing it with us. It’s wonderful to know that your BRAVIA XR A80L TV’s One Slate design, which fuses the screen with the incredibly thin aluminum bezel into a seamless slate, is meeting your expectations. Plus, with the power of Google OS, you have access to over 700,000 movies and TV episodes, as well as more than 10,000 apps and games—an endless world of entertainment at your fingertips! To modify the picture quality to suit your preference, you can follow the steps outlined in this link: https://www.sony.com/electronics/support/articles/00190409?utm_source. Hope this information helps! If you need further assistance, may we contact you directly? If so, please email the following information to [email protected]. Apologies if you've already shared this information with customer service — we just want to ensure we have your most accurate details: Full Name: Best Buy Username: Telephone Number: Additional Information regarding your experience with the XR65A80L Thank you for choosing Sony, and here's to more enjoyable viewing experience! Best Regards, Maria Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 65” TV!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is great has a lot of different features and the picture quality is amazing!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JuniorS, Awesome! We are glad to hear that you are enjoying your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A TV that Pops the picture!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best TV I could purchase. I have always had the Sony XBR models but this model outperforms my other XBR’s. Great picture and sound!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FrankD, Awesome! We are so glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Dragon Sony 65 OLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture. remote is tricky, wish it had voice activation. Stunning blacks and details I got tbi for 1600; a deal.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dragon68, Thank you for the amazing review! We're thrilled to hear you like the great picture quality and stunning black levels and details of your Sony A80L. The supplied remote features a voice search function. To activate the search function, you can press the MIC or Google Assistant button on your TV remote control or select the voice icon on the Home menu, then say your voice command or query. Note: You need to confirm your agreement to use Google Assistant when you press the MIC button on the remote for the first time.

      You can also say “Hey Google” to control your TV using the built-in MIC. Note: An Internet connection is required to use the TV's built-in MIC.

      Hope this helps and thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV Ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. Super clear! It’s everything I’ve been wanting. Get the sound bar system too with the subwoofer! It’s so worth it. Trust me!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Danieltoste, Amazing! We're glad that you are enjoying the picture quality of your TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV we have ever had.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is amazing and we love it! It was a bit tricky to get the feet on correctly because the instructions are not very detailed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JulieM, We're happy to hear that you like the picture quality. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

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