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Customer reviews

Rating 4.7 out of 5 stars with 1477 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the 65" Class BRAVIA XR A80L OLED 4K UHD Smart Google TV (2023) for its exceptional picture quality, including vibrant colors and impressive contrast, making it ideal for movies and gaming. Many appreciate its ease of use, but some have expressed concerns regarding the reliability of the television and the functionality of the remote control. A few customers also mentioned the high price point as a drawback. While the software and warranty have received some negative feedback, the overall consensus points to a visually stunning television experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,477 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, the quality is amazing and the sound is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RaulHernandez, Thank you for the amazing review! We're glad you like the exceptional quality and great sound of your new Sony A80L. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    AMAZING PICTURE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks amazing sounds great, with a soundbar it sounds twice as good! Highly recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tizzy, Awesome! We are glad to hear that you are happy with your purchase! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, nice picture. For best sound, add a soundbar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brian, Thank you for the amazing review! We're glad you like the excellent picture quality of your Sony A80L. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Exceptional picture

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal picture and sound. Exceeds my needs and wants. Only issue was the TV had a dead pixel upon opening. However best buy replaced it without any problems.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Swoosh1989, Excellent choice! We are glad to hear that you are happy with the picture quality of your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love the picture quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thin bezel and beautiful picture quality when paired with Apple TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ErnestoG, Excellent choice! We are so glad to hear that you are happy with the picture quality of your new TV paired with your Apple TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    65" and loving it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lighting, colors and the response of the TV is very wonderful. Would do it again for sure.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RickE, Thank you for the 5-star rating! We are so glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent picture and colors

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture and colors are excellent. It is far superior to my previous TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BarbaraL,
      Awesome! We truly appreciate that you are enjoying the excellent picture quality and vibrant colors of your A80L TV. We always strive to deliver the best quality with our products. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic picture!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is the best I've ever had.And I have owned many high quality televisions.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 73pointer, Amazing! We're glad that you are enjoying the picture quality of your TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony OLED TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Sony OLED TV. Picture quality is very nice on the 65 inch.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Coolsox, Awesome! We are so glad to hear that you are happy with your new Sony A80L TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Nice tv

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Really nice quality, easy to use and outstanding picture quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lester, Awesome! We're glad that you are enjoying the picture quality and ease of use. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its hard not to like a Sony TV. The OLED picture quality is bery nice. Buy it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Juevosdeyerro, Thank you for the wonderful feedback! We're very happy to hear that you appreciate the top notch OLED picture quality of your Sony A80L. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is excellent on this TV. Very happy with our purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KathleenW, Awesome! We are glad to hear that you are enjoying the picture quality of your new TV! Thank you for your purchase and for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia XR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Sony TV. Amazing picture! Colors are rich and deep.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VictorR, Great choice! We are glad to hear that you are happy with the picture quality of your new TV! Thank you for the 5-star rating and for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and and amazing sound quality. The picture quality is super crisp!! Great buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Harry,
      Wow! We are truly happy to hear that you are satisfied with the picture and sound quality of our Sony XR65A80L BRAVIA TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Whoa must have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my older Sony oled tv and I didn’t think it could get better but wow is all I can say.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kelly, Congratulations on your upgrade! We're glad that you are enjoying your new TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv and to the salesman who told to to go with it amazing person as well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Manny, Awesome! We are glad to hear that you are happy with your new TV! Thank you for your purchase and for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Amazing tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv especially for gaming would recommend to anyone

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelE, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Buy this now

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best TV that money can buy! There is nothing like a Bravia. Picture quality is exceptional.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RandyG,
      That's nice to hear!. We're glad that you like your new Sony 65" class BRAVIA XR A80L OLED 4K UHD HDR Google TV for having such a good picture quality. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony and for your recommendation! - Marco Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    OLED #1

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Optimal viewing from any angle. Great color and dark background.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TomM, Thank you for the 5-star rating! We are glad to hear that you are happy with the picture quality of your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Binge Away

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brightness and crisp colors make a work of difference when watching TV…worth the $$$

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Eazy, Awesome! We are so glad to hear that you are enjoying the picture quality of your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US