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Customer reviews

Rating 4.7 out of 5 stars with 1477 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the 65" Class BRAVIA XR A80L OLED 4K UHD Smart Google TV (2023) for its exceptional picture quality, including vibrant colors and impressive contrast, making it ideal for movies and gaming. Many appreciate its ease of use, but some have expressed concerns regarding the reliability of the television and the functionality of the remote control. A few customers also mentioned the high price point as a drawback. While the software and warranty have received some negative feedback, the overall consensus points to a visually stunning television experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,477 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv I’ve had. Quality is the best. I worked highly recommended

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JosioS, That's great! We're delighted to hear you like the overall quality of your Sony A80L. We appreciate the recommendation and thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great for Gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv fits well in my space, no issues, clear screen and PS5 games look amazing on it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SamuelM, Awesome! We are glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good picture quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. The picture quality is sharp. We love the experience.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HERE, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia 65"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is beautiful. Sound is Awesome. I'm very pleased with my purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DarleneO, Awesome! We are glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Duane's upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my tv. i cant believe the upgrade from my old tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DuaneL, Awesome upgrade! We are so glad to hear that you are happy with your new TV! Thank you for the 5-star rating and for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV to Buy!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great!!! Best picture I’ve ever had! We love it!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lizzy, Fantastic! We're thrilled to hear that you love the amazing picture quality of your Sony A80L. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressive TV with good sound. It’s truly impressive.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PhilipL, Amazing! We're so thrilled to hear that you're impressed with the good sound quality of your Sony A80L. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing Picture - 3D like!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony OLED has an amazing vivid, 3D like picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CraigG, That's great! Good to know you like the amazing OLED display and 3D-like picture of your Sony A80L. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first oled tv . Very happy. Paid extra for set up and when they turned it on WOW

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello HarryG! We are glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv. Great quality. Excellent image. Would definitely recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jstalin83, Thank you for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Sony tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound, easy remote control, menu is easy to navigate with

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelR, Awesome! We are glad to hear that you are enjoying your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV - picture is so clear and easy to do updates at a great price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Butterfly, Awesome! We are glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and excellent acoustics! Excellent viewing, even from the side view.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JosephH, Awesome! We are glad to hear that you are enjoying your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Welcome addition to the home

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen has great images.Great sound.Beautiful item of furniture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Buboy123, Awesome! We are glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia “WOW”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture! Love this set. Definitely one of best on market.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VictorP, Excellent choice! We are glad to hear that you are happy with the picture quality of your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great television!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture quality! Great sound without a need for a sound bar Expensive but worth it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Moretoys, we're glad that you like the picture quality and sound. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    BEST BUY SUPPORT IS HORRIBLE IF EARLY BREAKAGE!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the tv for 29 days and critical failure of internal board or power supply or LED backlight (not important). Issue is unless you pay Best Buy for their preferred member yearly program which is a shake down, the tv has a 14 day return policy. BEWARE OF THIS EVERYONE, as this is a real issue. They don’t seem to care or decipher the difference between not wanting and LEMON for their return policy. Therefore, had to make appointment with Nerd Squad to come and fix!!! Really, new parts in a 1 month old tv….get outta here. Called Sony support and A++, wanted photos and proof of my 4 blink error code. BOOM, new tv with white glove service being shipped. The TV picture is very nice and maybe this is a freak failure but my overall thoughts of spending $3k at Best Buy and them to turn a blank eye at a failed product and not an impulse buy is enough to change my mind for purchasing from them ever again. THANKS BEST BUY!!! See you in the future with the extended warranty I purchased or will you find a way to snake out of that somehow also???? BUYER BEWARE. BEST BUY = D-, Sony product = C (A for picture, F for failure, C average) , SONY SUPPORT= A+, maybe Best Buy should learn a thing or two from the companies they promote.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Picture in Town

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is amazingly beautiful, and the sound is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tigerontheprowl,

      Perfect! We're glad that you like the sound and picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice TV. It's my third Sony and I still use the other two.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ToddC, Awesome! We are glad to hear that you are happy with your purchase! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    We don’t need to go to the movies anymore!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievable! watched climbers in Iceland and it’s breathtaking!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LouiseB, Thank you for the amazing review! We're very pleased to hear that you're enjoying the breathtaking picture quality and movie theater-like experience with your Sony A80L. Thanks for choosing Sony! -Sam Sony_US