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Customer Ratings & Reviews

Your price for this item is $545.99
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Customer reviews

Rating 4.7 out of 5 stars with 1467 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the 65" Class BRAVIA XR A80L OLED 4K UHD Smart Google TV (2023) for its exceptional picture quality, including vibrant colors and impressive contrast, making it ideal for movies and gaming. Many appreciate its ease of use, but some have expressed concerns regarding the reliability of the television and the functionality of the remote control. A few customers also mentioned the high price point as a drawback. While the software and warranty have received some negative feedback, the overall consensus points to a visually stunning television experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,467 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice picture quality. Great resolution overall

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShahruhkM, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic picture quality great sound all around good tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the 5-star rating, TravisR! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great television!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture quality! Great sound without a need for a sound bar Expensive but worth it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Moretoys, we're glad that you like the picture quality and sound. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picture is good quality and makes watching TV like being in a theatre

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DianeM Awesome! We're glad that you like the picture quality.Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravias simply the best.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new Bravia. So many options and the picture is absolutely beautiful.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RubinB! We are glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Fantastic Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    brillant color, fast processor and user friendly. Highly recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PeterK, Awesome! We are glad to hear that you are happy with your purchase! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Not worth it compared to other manufacturers

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first 6 or so months were great. The picture especially is incredible. But, it stopped recognizing my soundbar (also Sony) after about 6 months. So, I would have to turn the soundbar off, wait a bit, then turn it back on for the TV to connect to it. Not a huge deal, but for sure annoying. Then, it randomly started turning itself on and off when it wasn't in use. After spending over an hour on the phone with customer service clearing cache and resetting the TV, that stopped. Finally, about 350 days after I bought it, the power board went out. It's been such a disappointment.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony-65" Class Bravia XR A80L OLED 4K UHD Smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, sound and I also use it for my monitor for my business. Great TV!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnF,
      Awesome! Thank you for purchasing our Sony XR65A80L BRAVIA TV. We are glad that you appreciate the audio and picture quality of your new TV and good to hear that you were able to use it for your business. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV. Great image quality and very happy with its performance.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rolomagic, Awesome! We are so glad to hear that you are happy with your purchase! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony the one and only

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful Television worth every penny. Mounting was a breeze

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MSpacman, Awesome! We are glad to hear that you are happy with the picture quality of your new A80L TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is awesome. We had to buy a new one. Keeps up with sports

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CGharp, Awesome! We are glad to hear that you are enjoying your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has an amazing picture. I wish I made this purchase sooner.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Schuetz14, Awesome! We are so glad to hear that you are enjoying the picture quality of your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Excellent picture but downgraded on sound.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a big Sony TV fan for such a long time. My first Sony OLED was when the A8H model came out which was my first OLED. I still have that tv and still working great. So finally decided to purchase another TV which was this OLED A80L the picture is good but my only complain is why is the sound not as good as the previous years? I looked at specs and it shoulda have better sound according to the specs but it may be cheaper components. I tried fiddling with the setting for sound but I can’t get the same quality sound from my older A8H Sony that I bought years back which is a bit disappointing. Im curious if the higher a95L model has better speakers. I’m on the fence about returning the unit because this is my living room unit. I was very excited for this TV until this issue. It sucks that Sony took a step back instead of making premium sets

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JacobJ , we appreciate you being a long time Sony fan. While we're glad that you like the picture quality, we regret if the sound did not meet your expectations. This is definitely not the experience we'd like you to have. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better.

      May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com.
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      BBY Username:
      Telephone Number:
      Additional Information regarding your experience with the A80L

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      Sincerely,
      Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Sony Bravia TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony OLED TV provides an exceptional picture and wonderful sound. We are very pleased.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesW, We're glad that you like the picture and sound quality. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is fantastic but the UI is one of the best I've ever seen.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Logan, Awesome! We are so glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing Television

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Product. Will definitely recommend. Love the picture quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShawnL, Fantastic! We're very happy to hear you love the amazing picture quality of your Sony A80L. Your recommendation means a lot to us! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Stunning

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality and sound are fantastic. No complaints.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Happy,
      Excellent choice! We're thrilled to hear your enjoyable experience with the incredible picture and sound quality of your XR A80L TV. Your satisfaction with our product means a lot to us. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is great and also other accessories.....seems to work perfectly

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Troy, Excellent choice! We are glad to hear that you are enjoying your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Lifelike images

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like a theater. Beautiful images, skin tones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StuartW, Awesome! We are glad to hear that you are happy with the picture quality of your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cadillac of tv’s. Bravia line has always been the best

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello PaulD,
      That's great! We are truly delighted to hear that you are pleased with the overall quality of our TVs. Thanks for trusting Sony! - Marco Sony_US