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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1467 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the 65" Class BRAVIA XR A80L OLED 4K UHD Smart Google TV (2023) for its exceptional picture quality, including vibrant colors and impressive contrast, making it ideal for movies and gaming. Many appreciate its ease of use, but some have expressed concerns regarding the reliability of the television and the functionality of the remote control. A few customers also mentioned the high price point as a drawback. While the software and warranty have received some negative feedback, the overall consensus points to a visually stunning television experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,467 reviews
  • Rated 5 out of 5 stars

    A transformative experience.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First OLED I have owned, coming from a QLED, and I couldnt be any happier. Paired with a 4k blu ray player, it has completely reinvigorated my love for movie watching. You will possible hear or read people talking about a con being the brightness of OLED, but at least for this TV, I have no issues watching it with the lights on.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello NolanR,
      Awesome! Congratulations on your first OLED TV! You'll definitely enjoy this and will not regret getting one. Enjoy watching all your favorite content with our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. - Marco Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bravia

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture looks great hanging on the wall!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Judy,
      Good day and thank you for purchasing our Sony - 65" class BRAVIA XR A80L OLED 4K UHD HDR Google TV. We're glad that you appreciate the picture quality of your new Sony TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia XR OLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is unbelievable. Everyone must own one

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ShawnS,
      Perfect! We are truly delighted that you are pleased with the picture quality of your new Sony - 65" class BRAVIA XR A80L OLED 4K UHD HDR Google TV. Enjoy watching all your favorite content with our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony and for the recommendation! - Marco Sony_US

  • Rated 5 out of 5 stars

    Awesome picture!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG - the screen is awesome! And I'm able to reduce my number of remotes by two! My only wish is to be able to go between cable/antenna and streaming apps without having to change between antenna (channels) and the apps. It may be my setup as I'm going through an AVR. Still. this a great TV!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello sbhnet,
      Nice! Thank you very much for purchasing our Sony XR65A80L BRAVIA TV. We are truly happy that you are enjoying your new Sony TV for having such a big screen and awesome picture quality. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sharp and Clear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can not believe how clear and sharp the picture is.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SteveO, Awesome! We're delighted to hear that you like the picture quality. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Beautiful picture

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture on this television is so crisp and clear, best I’ve ever seen.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, excellent picture, would recommend to anyone

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi dms3249, we're glad that you like the picture quality. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Rated 4 out of 5 stars

    The best TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the buy for ever good ProMotion and oportunista

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a new tv and it can be overwhelming! We had many questions and they were all answered! We got a great deal and enjoy the new tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DuaneW, Congratulations on your new Sony TV! We're glad to hear that all your questions were answered and you're now enjoying your new Sony BRAVIA XR A80L TV. Thank you for trusting Sony, and we hope you continue to enjoy more viewing moments with your new Sony TV! -Maria Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony rules!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture and sound are amazing. One of my best purchases from Bestbuy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tuca, We're very happy to hear that! Good to know you're enjoying the amazing picture and sound quality of your Sony A80L. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, great picture and much improved sound. There are still issues with the Google TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mikey, We're delighted to hear that you like the picture and sound quality of your new TV. For optimum performance, please ensure the software is updated. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall its a good TV with a great picture. I gave it a 4 because it doesnt have enough APPs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Palmdale, Thank you for your honest review! We are so glad to hear that you are happy with your new TV! For the applications, you can install or add applications on your A80L using the Google Playstore app! With this, you can install your favorite applications to further enhance your viewing experience!

      I hope this helps!

      Regards,
      Carl Sony_US

  • Rated 5 out of 5 stars

    Amazing TV for gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 gaming experience on this TV is absolutely amazing. The OLED screen combined with VRR and game mode for PS5 games. Takes the gaming experience to a whole different level. But not only that the Bravia Core app has probably the best quality for movies I have ever seen. I recommend this product 100%

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello CristianMaldonado,
      That's great! Thank you for purchasing our Sony - 65" class BRAVIA XR A80L OLED 4K UHD HDR Google TV. We are truly delighted to hear that you enjoyed playing your PS5 with our Sony TV. It is really an awesome experience! Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for your recommendation and for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Sony lives up to its name.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony Bravia lives up to its reputation. We have had 3 of them ever the years. This is also a shout out to Best Buy, when we hung the tv we noticed three small issues on the screen. Called Best Buy, they arranged to pick up the tv, and bring a new one at the same time. Great Customer Service!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KeithM! We are glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv I enjoy the new . Has a lot of new features. Colors , sounds excellent

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoseE, Thank you for the excellent review! Good to know you're enjoying the newest features, vivid colors, and great sound this unit delivers. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Premiere Way to Watch Movies You Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HDR on this TV is remarkable. As a dude who likes to watch movies in the most immersive way, rewatching anything in 4K/HDR makes you feel like you’re watching it the way it was intended. The Game Mode feature is super neat too. Sleek design. Well worth the price. I should’ve gone bigger lol.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrunoM,
      Awesome! Thank you for sharing your experience with your new Sony 65" class BRAVIA XR A80L OLED 4K UHD HDR Google TV. We are happy that you like the picture quality and design of the TV. Enjoy watching all your favorite content with our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. - Marco Sony_US

  • Rated 5 out of 5 stars

    Sony A80L

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV I purchased is amazing. The sales persons who worked with me were so helpful and spent on me few hours of theirs time to help me chose perfect TV for me which meet all my requirements. I really appreciate help and tons of advices. Thank you Best Buy Team!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MariiaF, Awesome! We are glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    $500 price match issue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV, but we have seen the price drop by $500 since our purchase /installation date of 8/3 (today is 8/26). Price match really should cover this on such a major purchase. ;-( Don’t buy until the price drops to get a good value.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KarenW, We are glad that you loved the TV. We are sorry to hear about the price. Sony values the opinions of customers and is always striving to provide the best experience possible. 

      Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Simple, beautiful.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is so perfect in our small space. Very nice bright beautiful display. Easily used and connectivity with our surround sound system was easy and user friendly. Have only been using for two weeks or so, but haven’t found any thing disappointing about it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Happycampers22, Excellent choice! We are so glad to hear that you are enjoying the picture quality of your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is great. Very clear and overall size makes it easier to see details.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Texasbuyer, Awesome! We are so glad to hear that you are enjoying your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US