Customer Ratings & Reviews
- Model:
- XR65A80L
- SKU:
- 6543908
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the 65" Class BRAVIA XR A80L OLED 4K UHD Smart Google TV (2023) for its exceptional picture quality, including vibrant colors and impressive contrast, making it ideal for movies and gaming. Many appreciate its ease of use, but some have expressed concerns regarding the reliability of the television and the functionality of the remote control. A few customers also mentioned the high price point as a drawback. While the software and warranty have received some negative feedback, the overall consensus points to a visually stunning television experience.
This summary was generated by AI based on customer reviews.
Sony 80L OLED Spectacular.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Geek squad awesome!! Perfect installation and recommend anyone to upgrade from older HD technology. Great Black Friday deal. Patience was a virtue in buying decision. Do not us TV sound, not an issue for purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PaulR, Awesome! We are glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the quality of the image, sound could be a bit better
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AliciaR, Awesome! We are glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl
Excellent
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality , me and my wife are enjoying it!
I would recommend this to a friendExcellent choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brilliant display and colors just pop out. Dolby Atmos is immersive with TV speakers itself. Only problem: Acoustic center sync has slight hissing noise when connected to supported Sony AV receiver (I have STR-AN1000) or soundbar for center channel. This has been a problem with previous A80 models too according to some forums.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shefalika, Awesome! We are glad to hear that you are happy with the picture quality of your new TV! We'd love to troubleshoot the hissing sound issue of the TV while connected to the STRAN1000. May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is working well. It was a challenge getting it installed. Our older TV was wall mounted and had a problem from when it was installed. Actually Best Buy put it in. No one told me that they had a problem installing that TV. So it was hard for these Best Buy people to get it uninstalled.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WilliamK, Thank you for the positive review! We're so happy to hear that your new Sony A80L works great. Thanks for choosing Sony! -Sam
good tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good tv. good tv. good tv. good tv. good tv. good tv. good tv. good tv. good tv. good tv. good tv. good tv. good tv. good tv. good tv. good tv. good tv. good tv. good tv. good tv. good tv. good tv. good tv. good tv. good tv. good tv. good tv. good tv. good tv. good tv. good tv. good tv. good tv. good tv. good tv. good tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GaryG, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl
Enjoying our 65" TV!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had to have a friend set up our tv initially, and even he, who's quite a tekky, had to look up a few answers. Besides the fact I wish our Bravia had Roku, we are very happy so far with our purchase. The employees at Best Buy were the Best!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi maryanneliza, We appreciate your feedback on your new Sony A80L. Good to know that you're satisfied with your purchase. At Sony, we are always looking to improve our product quality and features. We have noted your input about the difficulty in initial setup procedure and will be sure to forward this feedback to the appropriate department. Thanks for choosing Sony! -Sam
So easy, even a two-year-old can handle it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think this is the best TV that I have ever bought. It has great clarity and the remote is easy to use. Even my two year-old knows how to get on the TV by pressing the Disney button and then watching her favorite show.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there BrentP! We are so glad to hear that you are enjoying your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl
Everyone did a great job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got our new Sony 65" Qled TV installed today. I was treated like a valued customer on every contact. Everyone was knowledgable , helpful and professional. I will go to Best Buy when I future needs arise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WilliamlT, Awesome! We are glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl
Sony 65” A80L
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv looked spectacular in the store. Bought it on Black Friday. Heard so many good things about it. Ultimately though. I took it back. It just wasn’t going to be a good fit. Nothing wrong with the TV though.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RicT, Thank you for your honest review. While we are glad to hear that you are happy with the picture quality of the A80L TV, we are sorry to hear that it had to be returned.
We hope that you consider Sony again in your future purchases.
Regards,
Carl
Darin Campbell Sony Bravia
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service has been excellent! My recent purchase had some issues with blank screen a few times. I called and Best Buy service has been great, following up and arranging new delivery and set up.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DarinC, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
BRAVIA
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV works excellent, came with all the controls. Straight out the box it looked new. Was missing a piece of the TV Stand but that’s the only issue.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jeeann, Thank you for sharing your feedback with your new Sony A80L. We're very happy to hear you like the excellent overall performance of this TV. And we're sorry to learn about the missing TV stand. If you purchase this TV as an open box unit, please reach out to BestBuy for further assistance. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Sony TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, but lousy sound for the price paid.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BretH, Awesome! We are glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl
no regrets
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV to watch TV series, social media especially movies only down fall the speaker system is not the best recommend a sound bar to appreciate to full experience of the BRAVIA XR OLED
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CA52, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
Sony is Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a Sony do I really need to say anymore.I had a 50 inch Sony Bravia it lasted almost 20 yrs. You get what you pay for Sony is worth every penny I spent
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AdamK, Excellent choice! We are glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl
Mr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very satisfied with our wall mount and its ability to adjust vertically or horizontally to suit our viewing pleasure. Also very impressed by the installation done by Alfonso J.R. Aranda. Job well done.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dave,
Thank you for purchasing our Sony - 65" class BRAVIA XR A80L OLED 4K UHD HDR Google TV and we are truly happy to hear that you are satisfied with the service provided by the installer. Now, you can enjoy watching your favorite content whether vertically or horizontally, thanks to the awesome wall mount you used with your new TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. - Marco
I’m fan of Sony
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony products are the best. I enjoy my 65’ Sony Bravia smart TV.
I would recommend this to a friend- Pros mentioned:Picture quality
Great picture - buggy firmware/software
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this 10 months ago and i loath to recommend this product to anyone. The picture quality is supurb but the Google interface is unreliable and unintuitive. Even with gig speed internet it is slow and unresponsive. I am never going to adjust to spinning icons and lockups. At times the only solution is to unplug the set to force a reboot. I have also reached the point that i despise anything Google or Android. It really sucks as the cheap open source product it is.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi HaroldB,
We're glad that you like the picture quality of the TV. It's unfortunate that you are not satisfied with the Google software. For optimum performance, make sure that the software version of the TV is up-to-date. Please refer to this link for more information:
https://www.sony.com/electronics/support/articles/00028577
Aside from performing a power reset, resetting the TV to factory settings may help resolve the issue. You may refer to the steps on this link:
https://www.sony.com/electronics/support/articles/00159487
To improve and maximize network performance, please refer to this link:
https://www.sony.com/electronics/support/articles/00133631
Hope this helps. If still not resolved or you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
Sincerely,
-Ralph
Sony TV Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sales representative greeted me upon arrival to the department. The sale representative was very knowledgeable and answered all my questions. Very happy with my purchase of the Sony TV
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MLOLBC, Awesome! We are glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl
The best TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent television Excellent conditions. Excellent applications social media and other features
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Oclauss, Awesome! We are so glad to hear that you are enjoying your new TV! Thank you for choosing Sony! -Carl