Customer Ratings & Reviews
- Model:
- XR65A80L
- |
- SKU:
- 6543908
Customer reviews
Rating 4.7 out of 5 stars with 1477 reviews
(1,477 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the 65" Class BRAVIA XR A80L OLED 4K UHD Smart Google TV (2023) for its exceptional picture quality, including vibrant colors and impressive contrast, making it ideal for movies and gaming. Many appreciate its ease of use, but some have expressed concerns regarding the reliability of the television and the functionality of the remote control. A few customers also mentioned the high price point as a drawback. While the software and warranty have received some negative feedback, the overall consensus points to a visually stunning television experience.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Sony 65” A80L
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv looked spectacular in the store. Bought it on Black Friday. Heard so many good things about it. Ultimately though. I took it back. It just wasn’t going to be a good fit. Nothing wrong with the TV though.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RicT, Thank you for your honest review. While we are glad to hear that you are happy with the picture quality of the A80L TV, we are sorry to hear that it had to be returned.
We hope that you consider Sony again in your future purchases.
Regards,
Carl
Rated 4 out of 5 stars
Happy Campers
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I feel so far it has been a great tv,we had previously been fans of the Samsung Tv,which lasted us 11 yrs and still going,upgraded to a larger Tv. The sound on the Samsung has always been an issue. The Sony delivers overall great performance so far.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CatherineC, Thank you for sharing your feedback. We're glad you like your new TV. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Sony TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, but lousy sound for the price paid.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BretH, Awesome! We are glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
Thank you Cameron
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice TV. We were thankful for all the help given us by Cameron at the Eastgate store. He helped us to understand the TV brands and answered all our questions.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NFD55, That's great! We're very happy to hear you had an amazing shopping experience. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Good BUY
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV,Good Salesman,would buy again, easy setup after you figure out the Legs,Sound is average, maybe a sounder,but we do not watch Movies
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WernerW, Awesome! We're delighted to hear that you're satisfied with the ease of setup and superb performance of your A80L. Thank you so much for the perfect star review and for choosing the best brand, Sony! - Romeo
Rated 5 out of 5 stars
Darin Campbell Sony Bravia
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service has been excellent! My recent purchase had some issues with blank screen a few times. I called and Best Buy service has been great, following up and arranging new delivery and set up.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DarinC, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
Rated 3 out of 5 stars
Extremely good but only in brightly lit scenes
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a fabulous TV with a fatal flaw. It quite simply just doesn't get bright enough in dark HDR scenes. 80% of the time it looks marvelous until you get a very dark scene where you literally can see almost nothing. It's because the brightness rating on this TV is only about 750 nits which just isn't enough. I returned this to get an LG C4 (exact same price) which is got about 20% more brightness. It makes a massive difference. So this TV is an almost wonderful TV, the C4 is a wonderful TV. Also the speakers built into the TV screen, which many people have been impressed by, sounded absolutely awful to me.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi GaryH, We're glad that you like the TV and we're sorry if the TV doesn't get bright enough in dark HDR scenes. Sony also takes into consideration all feedback to improve the performance and quality of our products. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thanks! ~Erin
Rated 5 out of 5 stars
Mr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very satisfied with our wall mount and its ability to adjust vertically or horizontally to suit our viewing pleasure. Also very impressed by the installation done by Alfonso J.R. Aranda. Job well done.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dave,
Thank you for purchasing our Sony - 65" class BRAVIA XR A80L OLED 4K UHD HDR Google TV and we are truly happy to hear that you are satisfied with the service provided by the installer. Now, you can enjoy watching your favorite content whether vertically or horizontally, thanks to the awesome wall mount you used with your new TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. - Marco
Rated 5 out of 5 stars
no regrets
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV to watch TV series, social media especially movies only down fall the speaker system is not the best recommend a sound bar to appreciate to full experience of the BRAVIA XR OLED
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CA52, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Peter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture great sound would recommend tv to anyone
I would recommend this to a friendBrand response from SonyListens
Posted .Hello PeterR,
That's so nice of you recommending our product. Thank you for your purchase and we're glad that you appreciate the sound and picture quality of your new Sony - 65" class BRAVIA XR A80L OLED 4K UHD HDR Google TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. - Marco
Rated 4 out of 5 stars
Great TV until it broke
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV but had a failure after 1.5 years that bricked the TV. Was a very sad day
I would recommend this to a friendRated 5 out of 5 stars
Phenomenal TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Truly an amazing tv,best tv I’ve owned to date! Truly stunning OLED picture and proof Sony does indeed make the best TVs!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoseI, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl
Rated 4 out of 5 stars
Enjoying our 65" TV!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had to have a friend set up our tv initially, and even he, who's quite a tekky, had to look up a few answers. Besides the fact I wish our Bravia had Roku, we are very happy so far with our purchase. The employees at Best Buy were the Best!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi maryanneliza, We appreciate your feedback on your new Sony A80L. Good to know that you're satisfied with your purchase. At Sony, we are always looking to improve our product quality and features. We have noted your input about the difficulty in initial setup procedure and will be sure to forward this feedback to the appropriate department. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Beautiful picture
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture on this television is so crisp and clear, best I’ve ever seen.
I would recommend this to a friendRated 5 out of 5 stars
Sony TV Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sales representative greeted me upon arrival to the department. The sale representative was very knowledgeable and answered all my questions. Very happy with my purchase of the Sony TV
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MLOLBC, Awesome! We are glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
Solid Upgrade
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beware if mounting TV it will sit about 2 inches higher with how it is configured. Prefer Android OS and peocessing quality. Snapping OS. May wish for a little brighter but solid TV all around.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Adam, Excellent choice! We are so glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
Bravia.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AWESOME. AWESOME. AWESOME. AWESOME. AWESOME. AWESOME.
I would recommend this to a friendRated 5 out of 5 stars
BRAVIA
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV works excellent, came with all the controls. Straight out the box it looked new. Was missing a piece of the TV Stand but that’s the only issue.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jeeann, Thank you for sharing your feedback with your new Sony A80L. We're very happy to hear you like the excellent overall performance of this TV. And we're sorry to learn about the missing TV stand. If you purchase this TV as an open box unit, please reach out to BestBuy for further assistance. Thanks for choosing Sony! -Sam
Rated 3 out of 5 stars
OLED is Overrated
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv basically after hearing so much about how much better the blacks and HDR contrast are with an OLED and the main difference I saw between this tv and my XBR-65X950H that it was replacing was brightness. Mainly the lack thereof on this OLED model. Going from the full LED array and being able to actually see the screen during the day with lights on in my house to whatever OLED is supposed to be was just a really expensive disappointment to be honest. The OLED model is so dim even when brightness is set to max that darker colors and blacks don’t differentiate or create detail. They just make you squint or miss them entirely. OLED may be great up close on a small screen but not on my larger, further away positioned tvs. For me this was a definite DOWNGRADE from my 950H.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DrGamer, We are sorry to hear that the A80L did not meet all of your expectations. We'd love to help out if you are having an issue with the TV picture quality and make this a better experience for you. May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
Rated 5 out of 5 stars
Sony is Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a Sony do I really need to say anymore.I had a 50 inch Sony Bravia it lasted almost 20 yrs. You get what you pay for Sony is worth every penny I spent
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AdamK, Excellent choice! We are glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl


































