Customer Ratings & Reviews
- Model:
- XR65A80L
- SKU:
- 6543908
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the 65" Class BRAVIA XR A80L OLED 4K UHD Smart Google TV (2023) for its exceptional picture quality, including vibrant colors and impressive contrast, making it ideal for movies and gaming. Many appreciate its ease of use, but some have expressed concerns regarding the reliability of the television and the functionality of the remote control. A few customers also mentioned the high price point as a drawback. While the software and warranty have received some negative feedback, the overall consensus points to a visually stunning television experience.
This summary was generated by AI based on customer reviews.
Great service!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our 4 year old Sony TV had a problem for the second time. The Geek Squad was great! The were here the same day I called. 1 week later a new TV was installed. Great service.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CarolineS, Thank you for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
Really good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In love with this TV. Audio and Video are awesome! And the folks at the store were very helpful!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LorenaP, Thank you for your kind words! We're thrilled to hear that you're loving your new Sony BRAVIA XR A80L TV and that both the audio and video quality have impressed you. It's also great to know that the store team was able to assist you effectively. Thank you for choosing Sony! Enjoy your viewing experience! -Maria
LOVE BRAVIA OLED TV's
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.REPLACED A PLASMA TV THAT WENT OUT IN THE LIVING ROOM WITH MY 2 YEAR OLD BRAVIA OLED TV ... PUT THE NEW BRAVIA OLED TV IN THE FAMILY ROOM ... LOVE MY 65" BRAVIA OLED TV's ...
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MWW456, We're thrilled to hear that you are enjoying your new TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin
Best OLED TV In the market
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best OLED TV In the market I love this TV and wouldn’t go back to a normal TV. Sony brings the best there is and goes perfect with the PlayStation 5 A++
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StevenG, Thank you for the glowing review! We're very pleased to hear that your new Sony A80L OLED TV works perfectly with your PS5 and has exceeded all your expectations. Thanks for choosing Sony! -Sam
Sony Bravia
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent television right out of the box. Didn’t even have to make any adjustments for it. And combined with the Sony HTA 5000 is the icing on the cake.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jose, Amazing! Thank you for giving the Sony A80L a perfect rating! We're thrilled to hear that you're impressed with this TV right out of the box without making any adjustments. And good to know it works seamlessly with your HTA5000 soundbar. Thanks for choosing Sony! -Sam
Sony A80L 65"
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv, but this OLED a little to dark, so I exchanged it for the Sony A95L which is a lot brighter and has more colors. Also the built-in speakers weren't so great, but neither are the ones in the A95L. This is a nice tv overall.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarvinP,
Thank you for sharing your honest review with our Sony - 65" class BRAVIA XR A80L OLED 4K UHD HDR Google TV. We're sorry if the Sony A80L is not dark enough for your viewing preference but we're happy you were able to find the right TV for you which is our Sony A95L. We're glad that you also appreciate the sound and picture quality of your new TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. - Marco
Awesome tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very clear tv just wish it was a little brighter. It wouldn’t be ideal for a very bright room
I would recommend this to a friendGreat OLED TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a fantastic TV that goes really really well with the PlayStation five. It was either this or the LG C3 and I ended up getting this so I can have a full Sony experience.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ZeeshanK, Excellent choice! We are glad to hear that you are enjoying your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl
Perfect TV except for the remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love everything about the TV except for the remote. I have been trying to activate the microphone on the remote and have been following the instructions that Sony has provided online but to no avail. Other than that I love the vibrant colors on the screen
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kelly3, Thank you for the positive review! We're very happy to hear that you love the vibrant colors and overall performance of your Sony A80L. And we're sorry to learn about the issue you're having when trying to activate the mic on the remote. This is definitely not the news that we would like to hear. Please follow the troubleshooting steps on the link below to resolve the issue:
https://www.sony.com/electronics/support/articles/00109227?utm_source=glean
https://www.sony.com/electronics/support/articles/00231664?utm_source=glean
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
Sony Bravia Television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have returned the item did not open it. But first time when i saw it in Best Buy store it was amazing. Due to budget issue we have purchased refrigerator returned TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RojaG, We are sorry to hear that the A80L TV had to be returned. We hope that you consider Sony again when you purchase a new TV for your home. Thank you for the 5-star rating!
Regards,
Carl
new tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is great we bought it for my mother who is almost blind in 1 eye and the second isn't great. the ability to brighten the picture has helped greatly
I would recommend this to a friendBrand response from SonyListens
Posted .Hi bestpurchaseever,
Very nice! We're glad to hear that you like the brightness of the TV. Thank you for choosing Sony and enjoy your TV!
-David
- Cons mentioned:Price, Reliability
TV won't Turn on
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well, i bought TV in November 2023... here we are in January 2025. So a little over 1 year of owning the TV and it won't power on. The TV has not even been moved. It worked last night, now this morning it won't power on. Just lovely. Waste of money. Buy a Samsung. My last TV was a Samsung and it lasted 10 years.
No, I would not recommend this to a friend It a decent enough TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV works mostly well. It, however, sometimes takes too long to respond and requires you to unplug its power and plug it back to get it working again.
I would recommend this to a friendCommon people
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.real satisfied with this purchase. From sale to installation we are very satisfied. replaced older flat screen Sony that was very reliable, so decided to stay with Sony.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PatriciaS, Thank you for the 5-star rating! We are so glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Great picture - buggy firmware/software
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this 10 months ago and i loath to recommend this product to anyone. The picture quality is supurb but the Google interface is unreliable and unintuitive. Even with gig speed internet it is slow and unresponsive. I am never going to adjust to spinning icons and lockups. At times the only solution is to unplug the set to force a reboot. I have also reached the point that i despise anything Google or Android. It really sucks as the cheap open source product it is.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi HaroldB,
We're glad that you like the picture quality of the TV. It's unfortunate that you are not satisfied with the Google software. For optimum performance, make sure that the software version of the TV is up-to-date. Please refer to this link for more information:
https://www.sony.com/electronics/support/articles/00028577
Aside from performing a power reset, resetting the TV to factory settings may help resolve the issue. You may refer to the steps on this link:
https://www.sony.com/electronics/support/articles/00159487
To improve and maximize network performance, please refer to this link:
https://www.sony.com/electronics/support/articles/00133631
Hope this helps. If still not resolved or you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
Sincerely,
-Ralph
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow the sales associates are very well versed on all tvs made it easier to purchase the one i wanted. Not rushed through the process and very patient. Thank you
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GerryS, Awesome! We are glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Sony tv has resolution that seems to have depth. I've never seen anything this good. Nature shows and outdoor sporting events are magnificent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StephenW, Thank you for the positive review! We're glad you like the resolution and magnificent picture quality of your Sony A80L. Thanks for choosing Sony! -Sam
Owner
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great , would recommend it Might have a another one soon
I would recommend this to a friendgood
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good ver nice and super good. gxhciv uiggihojovgioo
I would recommend this to a friendLove our new TV!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new TV! Not what I planned on buying when I came in, but definitely a superior product. Great service and top notch information.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BarbaraVL, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl