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Customer reviews

Rating 4.7 out of 5 stars with 1477 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers recognize the 65" Class BRAVIA XR A80L OLED 4K UHD Smart Google TV (2023) for its exceptional picture quality, including vibrant colors and impressive contrast, making it ideal for movies and gaming. Many appreciate its ease of use, but some have expressed concerns regarding the reliability of the television and the functionality of the remote control. A few customers also mentioned the high price point as a drawback. While the software and warranty have received some negative feedback, the overall consensus points to a visually stunning television experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,477 reviews
  • Rated 5 out of 5 stars

    Beautiful TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful TV, worth every cent. The graphics are amazing and really bring the detail to life on ps5. Amazing for movies and tv shows as well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Russ, Excellent choice! We are glad to hear that you are happy with the picture quality of your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Sony BRAVIA Smart TV. It was delivered and installed before Christmas just in time to watch our favorite football games and movies.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KathrynC, Awesome! We are glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Rated 4 out of 5 stars

    good system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good option, but I bought two other brands during the last couple of months, and I saw a better screen on another OLED at the same level. the system is really good and it depends on your preferences but.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HenryN, Thank you for sharing your positive experience with the Sony A80L! We're pleased to hear you like the overall performance of this TV. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Another satisfied customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this TV, I have always been a Sony customer and this is ond of the best TVs I have had. All the features are the best.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HappyCustomer,

      You made the right choice! We're thrilled that you are enjoying this amazing TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Buy your TV at Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new TV! The salesman was super knowledgeable and helpful. He sold us on the price protection and it PAID OFF! Top notch experience.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KimberlyF, Awesome! We are glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    The best TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent television Excellent conditions. Excellent applications social media and other features

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Oclauss, Awesome! We are so glad to hear that you are enjoying your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Rated 4 out of 5 stars

    Poor volume control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv speaker volume increases or decreases noticeably depending on changes in programs or commercials. This necessitates adjusting the volume whenever programming changes which is very irritating.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RoxanneA, Awesome! We are so glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Once you go oled, you'll never go back.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the value. Oled is amazing, darker than dark darks, and brighter than bright brights. Google apps are easy to install for streaming. 10/10

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nidal, We're delighted to hear that you're enjoying your new TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Best tv ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic tv and amazing pictures quality. The sound also sounds fantastic but would recommend a sound bar

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chris, Thank you for the great review! We're happy to hear you like the amazing picture quality and fantastic sound of your Sony A80L. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality , me and my wife are enjoying it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I don't have to leave my apt now!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent resolution! Wow! I have a cinema at home! Love it!. Together with my Sonos sound bar its perfect!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wilmarie, Great! We're very happy to hear that you love the movie theater-like experience of your Sony A80L. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Robert G. TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman was very knowledgeable about the different tv, so I was able to make the best choice for my needs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertsG, You've made an excellent choice! Good to hear you had an amazing shopping experience. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Amazing tv for the price.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv with more than enough USB ports to connect all your consoles and more. Amazing screen quality perfect for movie nights.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EdgarM, Awesome! We're very happy to hear that you appreciate the amazing picture quality and the multiple input ports to connect all your devices on your new Sony A80L. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    #sonyrules

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Nothing like Sony OLED the sound on the TV is not the very best but I did get a great Sony sound bar that fixed that right up

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Leslie, Awesome! We are glad to hear that you are enjoying your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Sonay A80L

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV!You can literally adjust the volume of the voices coming from the movie and the background noise seperately.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Teddy, We're glad that you are happy with your purchase. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Just like in the showroom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks just as good at it did I in the store.. directions on installing on the wall bracket a little tricky, but I figured it out, and it was all good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DavidW, Thank you for your 5-star review! We are glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Fun View

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does allow easy viewing with color discrimination with contrasting colors. Pricing was excellent with the sales pricing dropped $600.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Great buy! We're also delighted to hear that you like the picture quality! Your feedback is greatly appreciated and we thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Great purchasing experience.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. Installation team very knowledge and was on target in getting set up and running.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GeorgeC, we're glad you like your new TV! Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    I’m fan of Sony

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony products are the best. I enjoy my 65’ Sony Bravia smart TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer Monitor for day trading

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a computer monitor to day trade with. It’s really nice to have all my charts on the screen…..only downside is the power saving features can’t be turned off…..charts don’t always “move” so the screen goes dark.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PeterP, Awesome! We are glad to hear that you are enjoying your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US