Customer Ratings & Reviews
- Model:
- XR65A80L
- SKU:
- 6543908
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the 65" Class BRAVIA XR A80L OLED 4K UHD Smart Google TV (2023) for its exceptional picture quality, including vibrant colors and impressive contrast, making it ideal for movies and gaming. Many appreciate its ease of use, but some have expressed concerns regarding the reliability of the television and the functionality of the remote control. A few customers also mentioned the high price point as a drawback. While the software and warranty have received some negative feedback, the overall consensus points to a visually stunning television experience.
This summary was generated by AI based on customer reviews.
Great Price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV fir the money. Purchased several TV's for Best Buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RonaldW,
Thank you so much for your positive feedback! We're glad to hear that your investment with your A80L TV is worth it. Thanks for choosing Sony! - Kris
happy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.little expensive but google play is so easy to use. color and picture really good. so far so happy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EzgiS, Thank you for the 5-star rating! We're thrilled to hear you like the ease of use and excellent color and picture quality of your Sony A80L. Thanks for choosing Sony! -Sam
Blown away
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase 2 65’’ Sony Bravia. Absolutely great service from Dan in sales and Chris & Vlad in delivery/setup! Thanks
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DonnaH,
Thank you for the 5-star rating and we're glad to hear you had a great experience with our customer service. Thank you for choosing Sony and enjoy your TV!
-David
Very good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good experience. Customer satisfaction is good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PranayM, Thanks for the perfect rating! Enjoy and thanks for choosing Sony. -Craig
Sony TV review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are completely happy with our 65” Sony TV. We’re having a lot of problems with the Bose Soundbar.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnB, You've made an excellent upgrade! We're delighted to hear that you're satisfied with your new Sony A80L. Thanks for choosing Sony! -Sam
Ask About Delivery and Installation Costs Before Y
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, but Best Buy wanted way too much money to deliver and install it. Therefore, I picked it up at the store myself and had someone else install it for free!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Clearcover, Awesome! We are so glad to hear that you are enjoying your new TV! Thank you for choosing Sony! -Carl
Awesome Sony tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an awesome Sony tv in the sense that the picture clarity is superb.
I would recommend this to a friendBrand response from SonyListens
Posted .That's great, BoseClient! You definitely made the right choice with this TV. We're so delighted to hear that you like the crystal-clear picture quality and smart Google TV features of the TV. Thank you for leaving us such a wonderful review and for choosing Sony! -Jess
Sony is the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic television that delivers excellent streaming Sony is the best!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TomM, Thank you so much for your awesome review! We are glad to hear that you are enjoying your new TV! Thank you for choosing Sony! -Carl
Nice TV!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new tv! This is an upgrade from our 8 year old Samsung, and definitely enhances our experience. Happy with the purchase!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MikeS, Awesome! We are glad to hear that you are enjoying your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl
Roku TV installed on 4 TV'S
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My guy Christian was excellent. Thank You Best Buy for all your help. Also, Evan who works weekends only will help you with everything.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello EdwardK! Thank you for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Regrets
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had the tv for a month, i love the size, the picture, the mic, but! Ive had to uninstall hulu 3 times cuz it wouldnt load the app. I downloaded pluto tv and it froze up everything. Ive had to unplug the tv twice to reboot it cuz it woukdnt turn back on. This yellow/orange light sometimes turns on on the bottom.of the screen and idk if its a camera or sensor but sometimes its off and it worries me that someone is watching me. Again, its only been a month, i regret buying it and shouldve bought the LG C3 like i wanted
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi TienN, We are sorry to hear that you are experiencing issues with your Sony A80L TV. We'd love to troubleshoot the issue and make this a better experience for you. In the meantime, please check out our troubleshooting guide for the Hulu application https://www.sony.com/electronics/support/articles/00230345?utm_source=glean
For the Amber Light indicator, when the Built-in MIC switch is on, it turns “on” in amber. To turn this feature off, please check our help guide link: https://helpguide.sony.net/tv/kusltn1/v1/en-003/08-13_03.html
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
It’s outstanding
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You won’t buy anything better than this Sony. Lower models do not compare to the clarity and quality on the screen.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Christ, Excellent choice! We are glad to hear that you are happy with the picture quality of your new A80L TV! Thank you for the 5-star rating! -Carl
- Pros mentioned:Picture quality
Dead pixels in 3 months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the tv almost 3 months and it already has a line of dead pixels before that tv looked and sounded great.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi IvanV, While we are glad to hear that you are happy with the picture and sound quality of your SOny A80L TV, we are sorry to hear that you are experiencing issues with the TV screen. This is not the experience that we would like you to have with our premium products and we would like to make sure that you are getting the best out of your Sony TV.
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Direct replacement of Sony bravia which was damaged by a storm
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DaleW, Thank you for upgrading to your new Sony A80L. We appreciate the 5-star rating and thanks for choosing Sony! -Sam
Excellent sales assistance.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our Sales Associate, Amber, was EXCELLENT! Knowledgeable and committed to satisfying our needs.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RalphL, That's great! We're glad to hear that! Thank you so much for choosing the Sony A80L and for taking the time to share your positive feedback to us. -Sam
Very satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV and the men who installed it did a great job. They synced the TV to my cable and were extremely polite
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RosemaryW, Awesome! We are glad to hear that you are enjoying your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl
Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We always buy Sony for our primary TV. This has not disappointed. We enjoy all the streaming options and when available 4K picture
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EdwardH,
Thank you for trusting Sony when it comes to your TV buying option. We are happy that you enjoy watching all your favorite content with our Sony XR65A80L BRAVIA TV and appreciate the picture quality of our TVs. We always strive to deliver the best picture quality with our TVs. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony! - Marco
Love this Sony TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Tv is great and I definitely recommend it to anybody looking into an OLED.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Usman, Perfect! We're so pleased to hear that you're satisfied with your new Sony A80L. We appreciate the recommendation and thanks for choosing Sony! -Sam
another bestbuy experience
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good value for the price. some features on remote have changed from previous years. what's up with that?
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarkC, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
Sony Bravia XLR A80L OLED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving it! Could be a little brighter but it's beautiful. Heavier than other comparable TVs.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MJSB, Thank you for the 5-star rating! We're very pleased to hear that you're impressed with the beautiful OLED display of your new Sony A80L. At Sony, we are always looking to improve our product quality and features. We have noted your input about the brightness and weight of this TV and will be sure to forward this feedback to the appropriate department.
There are various settings that you can configure in [Picture] settings to increase the brightness, colors, and contrast level to improve the overall viewing experience on your Google TV. You may refer to the link below for more information about the picture adjustment settings of the TV:
https://helpguide.sony.net/tv/iusltn1/v1/en-003/01-03-09_01.html
Hope this helps and thanks for choosing Sony! -Sam