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Customer Ratings & Reviews

Your price for this item is $545.99
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The comparable value price is $2,199.99

Customer reviews

Rating 4.7 out of 5 stars with 1468 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers recognize the 65" Class BRAVIA XR A80L OLED 4K UHD Smart Google TV (2023) for its exceptional picture quality, including vibrant colors and impressive contrast, making it ideal for movies and gaming. Many appreciate its ease of use, but some have expressed concerns regarding the reliability of the television and the functionality of the remote control. A few customers also mentioned the high price point as a drawback. While the software and warranty have received some negative feedback, the overall consensus points to a visually stunning television experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,468 reviews
  • Rated 5 out of 5 stars

    Great Experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, Sales associate very good. Geek Squad set up was great !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesR,
      Excellent choice! We're glad to hear your enjoyable shopping experience and how your new A80L TV was professionally set up by the Tech team. Thanks for purchasing Sony and enjoy watching! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv I’ve ever had , let alone first tv I’ll ever own

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Someguy, We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got exactly what I wanted Thanks I urge people to get this Todd never regret it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertT, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Brilliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had a Sony in the main room. This Sony Bravia is brilliant. I absolutely love this tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ozzy, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the quality of the television.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Wonderful, BKHK! We're glad you are impressed with your new TV. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Excellent Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up on the time requested and finished installing my TV within 20 minutes.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarlP, Awesome! We are glad to hear that you are happy with your new TV! Thank you for sharing your experience and for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Sony OLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a long time Sony buyer. The quality is unmatched and I am never disappointed with a Sony product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VolFan, Awesome! We are glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    No pricematch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the Sony but not happy with bestbuy not doing a pricematch.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesS, Amazing! We're thrilled to hear that you're satisfied with your new Sony A80L. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV works great so far, I hope it won’t blow like my last one did.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FrederickSweezer, Thank you for the wonderful feedback! We're very happy to hear that your new Sony A80L worked great so far, providing you with performance and quality you expected. Thank you for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Best tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m in love with this tv it is more than i expected loved

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EddyH, Amazing! We're delighted to hear that you love your new Sony A80L. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV had better quality as well as better sound system

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnaM, Fantastic! We strive to provide a top-notch quality and are delighted to hear that you're satisfied with your new Sony A80L. Thanks for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    Bill Langan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew did a very good job. I requested a breakdown of my costs. To date I have not recieved any information

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilliamL,

      That's very nice to hear! We're glad to hear you had a great experience with our customer service. Please contact them for further assistance. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Come everyone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the service at the location purchased . Great tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CoreyC, Thanks for the 5-star rating! Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Purchase for our new Television. Looks good on the Wall in the Living Room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Ronald,
      Nice! We're glad that you are happy with your purchase and with your new Sony TV. Enjoy and thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent OLED! Great interface but wish I’ve could have gone bigger for the same price! One day!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi pamich10, We're delighted to hear that you are enjoying your new TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, oled is such a nice thing. 4 k video on that are amazing!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JulienB,

      Very nice! We're glad to hear that you like the 4K picture quality of the TV. Thank you for choosing Sony and enjoy your TV!

      -David Sony_US

  • Rated 5 out of 5 stars

    Best color picture Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv after having for about a month now!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YinaE, Thank you so much for your awesome review! We are glad to hear that you are enjoying your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    sony tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with purchase, I own two Sony TV's and am very happy with the quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, JulieG! You've certainly made a great choice! We are thrilled to know that you're very happy with the amazing quality of your XR65A80L. Thank you so much for the perfect star review and for choosing Sony! - Romeo Sony_US

  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. They’ve done a good job of “beefing” it up in the back to be more sturdy. Definitely recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Quint, Awesome! We are glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    A. Vegas review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt, quality and professional installation. Excellent picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OKSILLY, Thank you for the positive review! We're delighted to hear you like the excellent picture quality and amazing TV installation experience with your Sony A80L. Thanks for choosing Sony! -Sam Sony_US