Customer Ratings & Reviews
- Model:
- XR65A80L
- SKU:
- 6543908
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the 65" Class BRAVIA XR A80L OLED 4K UHD Smart Google TV (2023) for its exceptional picture quality, including vibrant colors and impressive contrast, making it ideal for movies and gaming. Many appreciate its ease of use, but some have expressed concerns regarding the reliability of the television and the functionality of the remote control. A few customers also mentioned the high price point as a drawback. While the software and warranty have received some negative feedback, the overall consensus points to a visually stunning television experience.
This summary was generated by AI based on customer reviews.
Sony no disappoint
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is a great break thru from 1080p to 4K UHD. Experience totally a big change.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rajkumar, Thank you so much for such a wonderful review, and we are so pleased to hear you like the amazing performance of your BRAVIA XR A80L so far! We're also happy that you are having an enjoyable watching experience with this great OLED TV. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the A80L. Thank you for sharing your awesome feedback and for choosing Sony! -Jess
Enjoying the new TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our salesman was nice and helpful. We are enjoying
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CarlB, Thank you for choosing Sony! We are so glad to hear that you are enjoying your new TV! Thank you for the 5-star rating! -Carl
Great tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second Sony Bravia I've purchased. Love them both. The PS5 integration is a cheery on top
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EvanC, Awesome! We are so glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl
Good Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy rep very helpful. Good selection to choose from. Found what we wanted and delivery and set up went smoothly
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BonnieC,
Good deal! Thank you for your purchase and we're happy that you are satisfied with the service and assistance you received. We're glad you chose Sony over other brands. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony! Enjoy! - Marco
Sony 65
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The new Sony is awesome The setup was smooth and the techs were excellent too
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DonM, You've made an excellent choice! We're delighted to hear you like the ease of setup and overall performance of your Sony A80L. And good to know you had a great customer service experience. Thanks for choosing Sony! -Sam
Good tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a very good one and the price was right so I just wanted to make it clear
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PaulB, Thank you for sharing your experience! We’re glad to hear that you’re pleased with your Sony XR A80L TV and feel it was the right choice at the right price. We appreciate you choosing Sony and are happy to know you’re enjoying it! -Maria
Sony is the way to go
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for a great price and awesome customer service! Can’t find a better option for the cost
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dbag20, Excellent service! We're also glad to hear that you're enjoying your new TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin
Good
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is very good tv i love is very good and smart so good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JossyB, Awesome! We're very happy to hear that you're satisfied with your new Sony A80L. Thanks for choosing Sony! -Sam
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, just what I wanted. The screen is so nice.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VictorV, Thank you for your awesome review! We are glad to hear that you are enjoying the picture quality of your new TV! Thank you for your positive feedback and thank you for choosing Sony! -Carl
Best PS5 TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fabulous TV. Google TV features work seamlessly. Optimized for next gen game console PS5.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bloombud, Awesome! We are glad to hear that you are enjoying your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl
Sony 65XR
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. The only drawback is I didn’t realize it was a Google tv not a traditional smart tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanielP, Awesome! We are so glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl
Love my Sony TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is perfect, this is the 3rd Sony we have owned and all 3 bought at Best Buy. Best customer service.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JosephC,
That's so nice to hear! Thank you for purchasing your 3rd Sony TV and we truly appreciate you. As always, we strive to deliver the best picture and sound quality with our TVs. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Again, thank you for choosing Sony. - Marco
Solid tv!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing! .
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, Jared! We're glad you like your new TV. Enjoy and thanks for choosing Sony. -Craig
Sony TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV. i have always had a Sony and will stick with them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidB, Fantastic! Good to hear you're satisfied with your purchase. Thank you for your continued trust in Sony products! -Sam
Blackburn’s New TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Watch it everyday and loving it. Wish we had do it years ago
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LeonB, Thank you so much for your review. We are glad to hear that you are happy with new TV! Thank you so much for choosing Sony! -Carl
Great tv!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. My first smart tv and it has been a pleasant experience so far.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Borg, We are glad to hear that you are having a pleasant experience with your Sony BRAVIA 4K smart Google TV. Thank you for choosing Sony! Vincent
Customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality, excellent customer service very helpful and explained everything easily
I would recommend this to a friendBrand response from SonyListens
Posted .HI CharlesD, Great service! We're also glad that you like the overall quality of your TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin
- Pros mentioned:Picture quality
Not worth the money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned many Sony TV's in my many years and this tv by far ranks as having the worst picture quality, I have an entry level 65 inch Sony LED that displays much better color accuracy and picture clearness than this much, much more expensive OLED. I have spent countless hours and every adjustment combination without matching my other tv picture quality. Same signal and side by side comparison, The only way this tv displays a great picture is when I use the retail demo mode. After the demo is run its course the subpar picture returns. Would be great if it would stay in the retail mode all the time but it always resets. Just a good way to sell the more expensive tv's no doubt. Maybe I have a lemon but the bottom line is this tv is not up to par for the cost.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi gman, We are sorry to hear that you are experiencing issues with your Sony TV. We'd love to troubleshoot the issue and make this a better experience for you. May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
Sony tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv for household purposes. Not ideal for a very well lit room
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RajagopalanS, Thank you for sharing your experience! We're thrilled to hear that your new Sony BRAVIA XR A80L TV is a perfect addition to your home. We appreciate your feedback on its performance in bright environments. To enhance your viewing experience, we recommend adjusting the TV's picture settings to align with your preferences. You can explore various options, including color, contrast, motion, and brightness, which can significantly enhance your enjoyment. For additional guidance, please check out this helpful link: https://www.sony.com/electronics/support/articles/00190409?utm_source.
Hope this information helps. If you need any assistance in optimizing these settings, or if you have any further questions, we're here to help.
Additionally, if you’d like to discuss your concerns further, feel free to contact us directly. You can email the following information to socialsupport@am.sony.com, and we’ll be happy to assist:
Full Name
Best Buy Username
Telephone Number
Additional details regarding your experience with the XR65A80L
Thank you for your patience, and we look forward to resolving this for you!
Best regards,
Maria
A Happy Best Buy Customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new Sony TV. The professional services provided by Best Buy was outstanding. Thank you.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TonyB, Awesome! We are so glad to hear that you are happy with the picture quality of your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl