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Customer reviews

Rating 4.7 out of 5 stars with 1477 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers recognize the 65" Class BRAVIA XR A80L OLED 4K UHD Smart Google TV (2023) for its exceptional picture quality, including vibrant colors and impressive contrast, making it ideal for movies and gaming. Many appreciate its ease of use, but some have expressed concerns regarding the reliability of the television and the functionality of the remote control. A few customers also mentioned the high price point as a drawback. While the software and warranty have received some negative feedback, the overall consensus points to a visually stunning television experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,477 reviews
  • Rated 5 out of 5 stars

    Amazon picture Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First OLED TV. Great Quality!! Bought it on Black Friday so the price was reasonable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JinS, Awesome! We are glad to hear that you are enjoying your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Great tv!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. My first smart tv and it has been a pleasant experience so far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Borg, We are glad to hear that you are having a pleasant experience with your Sony BRAVIA 4K smart Google TV. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Come everyone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the service at the location purchased . Great tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CoreyC, Thanks for the 5-star rating! Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    sony 65 inch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the tv looking to buy another one great service very helpful

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Great! We're glad that you are enjoying your new TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An expensive choice, but I consider it well worth the money. Outstanding clarity.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidP, Excellent choice! We are glad to hear that you are happy with the picture quality of your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding value! Purchase was easy and the install was quick! Thanks Best Buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Julie, Awesome! We are glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected I am very happy salesperson walked us through all our options

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi snowpro, Excellent choice! We are glad to hear that you are happy with the picture quality of your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Super Best Buy tv associate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service and product knowledge the TV associate was awesome

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EnriqueB, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I could ask for, quality, definition and sound are on point.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HermesM, You've made an excellent choice! We're very pleased to hear you like the overall quality and great sound of your Sony A80L. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Enjoy my new TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super TV with Geek Squad jnstall and fireplace mount...couldn’t be more pleased!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MylesM, We're delighted to hear that you are enjoying your new TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Best TV ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great experience. Highly Recommended. Graphics are off the chart. Appreciate for yourself

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AllenC, Amazing! We're glad that you are enjoying your new TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV. i have always had a Sony and will stick with them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidB, Fantastic! Good to hear you're satisfied with your purchase. Thank you for your continued trust in Sony products! -Sam Sony_US

  • Rated 5 out of 5 stars

    Best color picture Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv after having for about a month now!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YinaE, Thank you so much for your awesome review! We are glad to hear that you are enjoying your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Enjoying the new TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our salesman was nice and helpful. We are enjoying

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarlB, Thank you for choosing Sony! We are so glad to hear that you are enjoying your new TV! Thank you for the 5-star rating! -Carl Sony_US

  • Rated 5 out of 5 stars

    Blackburn’s New TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch it everyday and loving it. Wish we had do it years ago

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LeonB, Thank you so much for your review. We are glad to hear that you are happy with new TV! Thank you so much for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very satisfied, love the tv and was very happy the Geek squad set it all up for us.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RogerhJ, Awesome! We are so glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Fullfam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture clarity from any angle. First 65" OLED TV and it's a winner!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 84Deacdoc, Awesome! We are glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is very good tv i love is very good and smart so good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JossyB, Awesome! We're very happy to hear that you're satisfied with your new Sony A80L. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Great job of BestBuy matching me with a great TV.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy salesperson did a great job matching me with the TV to meet what works well for what I do.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelH, Excellent! We're glad that you are enjoying your new TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love this TV. Great picture clarity and perfect size for our home.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonnyA, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US