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Customer Ratings & Reviews

Your price for this item is $545.99
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The comparable value price is $2,199.99

Customer reviews

Rating 4.7 out of 5 stars with 1468 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers recognize the 65" Class BRAVIA XR A80L OLED 4K UHD Smart Google TV (2023) for its exceptional picture quality, including vibrant colors and impressive contrast, making it ideal for movies and gaming. Many appreciate its ease of use, but some have expressed concerns regarding the reliability of the television and the functionality of the remote control. A few customers also mentioned the high price point as a drawback. While the software and warranty have received some negative feedback, the overall consensus points to a visually stunning television experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,468 reviews
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has excellent bacground light and resolution is unmatched.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BT0112, perfect! You've certainly made a great choice! We are extremely pleased to know that you're satisfied with the amazing picture quality of your XR65A80L. Thank you very much for the perfect star review and for choosing Sony! - Romeo Sony_US

  • Rated 5 out of 5 stars

    65 oled

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing oled screen and even when playing ps5 looks crisps

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JustinF, Awesome! We are so glad to hear that you are enjoying your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good customer service. Very knowledgeable staff.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KevinV, That's great! Good to hear you had an amazing customer service experience. Thank you so much for choosing the Sony A80L and for taking the time to share your positive feedback! -Sam Sony_US

  • Rated 5 out of 5 stars

    sony 65 inch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the tv looking to buy another one great service very helpful

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Great! We're glad that you are enjoying your new TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Sony OLED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, excellent picture resolution. Wish i bought the 85 inch.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichardB, Awesome! We are glad to hear that you are happy with the picture quality of your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Best TV ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great experience. Highly Recommended. Graphics are off the chart. Appreciate for yourself

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AllenC, Amazing! We're glad that you are enjoying your new TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Got on black friday deal. Oled is awesome. Highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there, Thank you for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Mathews- Bravia

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Television is AS ADVERTISED!! Great product and highly recommend!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello CliftonM,
      Great! Thank you for your recommendation and we're glad that you are pleased with your Sony XR65A80L. Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    BRAVIA A80L

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Cognitive Processor XR OLED 4K television.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TC2024, Thank you for the 5-star rating! We're pleased to hear that you like the excellent Cognitive Processor XR of your Sony A80L. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    SONY TV XR A80L 65 INCH

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is best TV for the price. We bought one more LG brand to compare the two

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PradeepB, Awesome! We are glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Best on the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV ever! Perfect performance and size for my room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bobby97, That's great! We're thrilled to hear that it fits perfectly in your room and you like the overall performance of the Sony A80L. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Warranty Replacement

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a replacement for a warranty issue. It is very nice and happy with it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LindaW, We are so glad to hear that you are happy with your replacement TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service very good job thank you very much.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AftabA, Thank you for giving the Sony A80L a perfect rating! And good to know you had an amazing customer service experience. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV. The Best service I've ever received from Best buy also.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Excellent choice, Patrick! We are glad to hear that you are happy with your shopping experience purchasing our XR65A80L! Thank you for choosing Sony and for the 5-star rating! -Carl Sony_US

  • Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! Enhances my ps5 gaming experience with hdmi 2.1.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 503nate,

      Thank you for the purchase! We're glad to hear that you like the TV for your gaming experience. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    A great TV at a great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is excellent. I'm very pleased with it overall.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VictorD,

      Thank you for the purchase! We're happy to hear that you're pleased with your new Sony TV. Thank you for choosing Sony and enjoy your TV!

      -David Sony_US

  • Rated 5 out of 5 stars

    Great job of BestBuy matching me with a great TV.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy salesperson did a great job matching me with the TV to meet what works well for what I do.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelH, Excellent! We're glad that you are enjoying your new TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should, too many stations available to mention.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KurtB,

      Very nice! We're glad to hear that you like the television. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of box purchase has been flawless; happy wife, happy life!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SJYW, Thank you for the amazing feedback! We're so happy to hear that you're satisfied with your purchase. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia OLED

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv great price would recommend to everyone to get this tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlbertoR, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US