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Customer reviews

Rating 4.7 out of 5 stars with 1477 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers recognize the 65" Class BRAVIA XR A80L OLED 4K UHD Smart Google TV (2023) for its exceptional picture quality, including vibrant colors and impressive contrast, making it ideal for movies and gaming. Many appreciate its ease of use, but some have expressed concerns regarding the reliability of the television and the functionality of the remote control. A few customers also mentioned the high price point as a drawback. While the software and warranty have received some negative feedback, the overall consensus points to a visually stunning television experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,477 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, just what I wanted. The screen is so nice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VictorV, Thank you for your awesome review! We are glad to hear that you are enjoying the picture quality of your new TV! Thank you for your positive feedback and thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia lives up to my expectations. Great TV!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first OLED TV. Sony Bravia lives up to my expectations. Great TV!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello GioJ,
      Great! Congratulations on your first OLED TV and we are delighted to hear that you are pleased with the quality of our TV. Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Solid tv!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, Jared! We're glad you like your new TV. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    SONY TV XR A80L 65 INCH

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is best TV for the price. We bought one more LG brand to compare the two

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PradeepB, Awesome! We are glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Rated 4 out of 5 stars

    Sony needs to come up with a better remote.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the TV but do not like the remote. It is too small and doesn’t have the functionality of remotes I have used in the past.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TheresaR, We are glad to hear that you are enjoying your new TV! We would also like to thank you for your feedback on the TV remote. We appreciate your input as this can help improving our products.

      Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is awesome tv I love it…………………………………………………………….

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MemetA, Excellent! We're so delighted to hear that you love your new Sony A80L. Thank you for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Warranty Replacement

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a replacement for a warranty issue. It is very nice and happy with it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LindaW, We are so glad to hear that you are happy with your replacement TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Sony 65

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV it is all as advertised. Very happy with this purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VelmuruganMuthusamy, Thank you for sharing such an excellent shopping experience. Good to hear that you are satisfied with your purchase and it matches your expectations. We always strive to deliver the best picture and sound quality with our TVs. Thank you for trusting Sony! Have a great day! -Jess Sony_US

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Got on black friday deal. Oled is awesome. Highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there, Thank you for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Sony OLED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, excellent picture resolution. Wish i bought the 85 inch.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichardB, Awesome! We are glad to hear that you are happy with the picture quality of your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has excellent bacground light and resolution is unmatched.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BT0112, perfect! You've certainly made a great choice! We are extremely pleased to know that you're satisfied with the amazing picture quality of your XR65A80L. Thank you very much for the perfect star review and for choosing Sony! - Romeo Sony_US

  • Rated 5 out of 5 stars

    Mathews- Bravia

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Television is AS ADVERTISED!! Great product and highly recommend!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello CliftonM,
      Great! Thank you for your recommendation and we're glad that you are pleased with your Sony XR65A80L. Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible picture and terrific Geek Squad customer support

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Samsung, That's awesome! Enjoy and thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Bravia Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid for movies. Not for games. The vibrant mode is what is the difference maker.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello VincentS,
      Thank you for your honest review with your new Sony - 65" class BRAVIA XR A80L OLED 4K UHD HDR Google TV. We're happy that you like watching movies with your new Sony TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. - Marco Sony_US

  • Rated 5 out of 5 stars

    65 oled

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing oled screen and even when playing ps5 looks crisps

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JustinF, Awesome! We are so glad to hear that you are enjoying your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Rated 4 out of 5 stars

    shadow in the picture

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony was the best brand for me but this time there was a problem in this tv. There were some shadows on the picture so I decided to exchange it with a Samsung

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello HamidM,
      While we are happy to hear that we are the best brand for you, we regret to hear that you encountered some image issues with your new TV and had to exchange it for different brand. This is not the news we want to hear from you. Unfortunately, we are unable to troubleshoot the concern now that you have exchanged the unit. We hope you still consider Sony in your future purchase. Stay safe! - Marco Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV. The Best service I've ever received from Best buy also.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Excellent choice, Patrick! We are glad to hear that you are happy with your shopping experience purchasing our XR65A80L! Thank you for choosing Sony and for the 5-star rating! -Carl Sony_US

  • Rated 5 out of 5 stars

    Sony is our only choice!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we love this TV. Always owned Sony. Love that it’s a Google platform.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FrankR,
      Thank you for being such a Sony lover. We're glad that you like the quality of your new Sony XR65A80L BRAVIA TV and the Google platform. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. - Marco Sony_US

  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In store service was very helpful and helped me make the right choices.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesM, Excellent service! We hope that you are also enjoying your new TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Rated 4 out of 5 stars

    Great picture.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony Tv brings Oled and Gaming into your control with a bright screen and all the 2.1 hdmi gaming features.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nobleone, Thank you for the wonderful review! We're glad you're enjoying the great picture quality and excellent gaming experience with support for 4K/120, VRR, and ALLM as specified in HDMI 2.1. Thanks for choosing Sony! -Sam Sony_US