Customer Ratings & Reviews
- Model:
- XR65A80L
- SKU:
- 6543908
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the 65" Class BRAVIA XR A80L OLED 4K UHD Smart Google TV (2023) for its exceptional picture quality, including vibrant colors and impressive contrast, making it ideal for movies and gaming. Many appreciate its ease of use, but some have expressed concerns regarding the reliability of the television and the functionality of the remote control. A few customers also mentioned the high price point as a drawback. While the software and warranty have received some negative feedback, the overall consensus points to a visually stunning television experience.
This summary was generated by AI based on customer reviews.
John
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great tv and I am very happy with the performance.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnC, Fantastic! We're so glad to hear that you're happy with the overall performance of your new Sony A80L. Thanks for choosing Sony! -Sam
Review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In store service was very helpful and helped me make the right choices.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamesM, Excellent service! We hope that you are also enjoying your new TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin
Sony Bravia 65 m
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is exceptional in quality and picture clarity.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Satified, Great! We're delighted to hear that you like the exceptional quality and excellent picture clarity of your Sony A80L. Thanks for choosing Sony! -Sam
TV review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, highly recommended. My family love it a lot.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IrinaS, Fantastic! We're very happy to hear that your whole family loves the new Sony A80L. Your recommendation means a lot to us and thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Heartbroken bureaucratic nightmare
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heartbroken and disappointed. Loved the TV while it worked. Will not turn on and flashing red lights after 10 months, still in warranty. Sony is horrible with their warranty process. Few generic emails saying my tv will be fixed under warranty. Parts have been ordered and delivered to a horrible local TV repair company. Ghosted by the repair man and my Sony TV set representative. I call customer support to let them know neither party is responding to my emails or voicemails only to be told it is out of their hands; the TV set department is their own entity. bureaucratic nightmare. Never purchasing from this brand again.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AdrianC,
Thank you for reaching out and sharing your experience. We sincerely apologize for the inconvenience this has caused and are here to assist you in resolving the issue with your Sony BRAVIA XR TV.
If your TV is experiencing problems such as no picture, no power, or the LED light blinking/flashing red, you might find this troubleshooting guide helpful: https://www.sony.com/electronics/support/articles/00153674?utm_source or, you can use our interactive guided support for step-by-step assistance: https://us.esupport.sony.com/support/s/gs?language=en_US&treeid=639716112000 .
If you require further support, we want to ensure that you're fully taken care of. Our customer service hotline is ready to assist you with any concerns, and please remember that your TV comes with a 1-year warranty from the date of purchase.
If you're unable to resolve your concern, may we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Sony.com Username:
Telephone Number:
Model Number:
Issue:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. - Maria
Sony is our only choice!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far we love this TV. Always owned Sony. Love that it’s a Google platform.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FrankR,
Thank you for being such a Sony lover. We're glad that you like the quality of your new Sony XR65A80L BRAVIA TV and the Google platform. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. - Marco
Bravia Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid for movies. Not for games. The vibrant mode is what is the difference maker.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello VincentS,
Thank you for your honest review with your new Sony - 65" class BRAVIA XR A80L OLED 4K UHD HDR Google TV. We're happy that you like watching movies with your new Sony TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. - Marco
Great Quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv exceeded my expectations. Easy to navigate and set up was easy as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Luna, Awesome! We are glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl
Sony A80L
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great TV, brightness could be better. impressed by the remote.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Raja, Awesome! We are glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl
Hansil
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the tv and they guys installing it were awesome!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hansilshyrl, Great! We're very pleased to hear that you're loving your new Sony A80L. Thanks for choosing Sony! -Sam
Only buy Sony
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv this is my 6 tv I have a total of 8 TV’s in my house
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RonaldJ, Awesome! We are glad to hear that you are happy with the picture quality of your new A80L TV! Thank you for choosing Sony! -Carl
Happy Customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony always the best. Best decision i could have made !!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CarlosR,
We appreciate the 5-star rating and we're glad to hear that you're happy with your purchase. Thank you for choosing Sony!
-David
NEW OLED’
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new TV’. I’ve always been a SONY fan never disappointed!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MICHAEL, Awesome! We are glad to hear that you are enjoying your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl
Exceeds expectations
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, easy to operate, exceeds my expectations.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ThomasM, We are thrilled to hear that your new Sony BRAVIA A80L exceeded your expectations. We always strive to deliver the best picture and sound quality with our TVs. Thank you for choosing Sony! Vincent
Best choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV did a lot of research and this was the best
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jannie, Awesome! We are so glad to hear that you are happy with your new TV! Your research is worth it! Thank you for the 5-star rating and for choosing Sony! -Carl
Sony - 65" Class BRAVIA XR A80L OLED 4K UHD
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product Sony - 65" Class BRAVIA XR A80L OLED 4K UHD Smart Google TV
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SONYA80L,
Thank you for purchasing our Sony XR65A80L BRAVIA TV and we are happy that you like the quality of your new TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony! - Marco
shadow in the picture
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony was the best brand for me but this time there was a problem in this tv. There were some shadows on the picture so I decided to exchange it with a Samsung
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello HamidM,
While we are happy to hear that we are the best brand for you, we regret to hear that you encountered some image issues with your new TV and had to exchange it for different brand. This is not the news we want to hear from you. Unfortunately, we are unable to troubleshoot the concern now that you have exchanged the unit. We hope you still consider Sony in your future purchase. Stay safe! - Marco
Quality picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan of the remote. No backlight or previous channel buttons. Screen is great, I use a sound bar so not sure about that aspect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ToddS, Thank you for your honest review! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
Didn’t last 2 years
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv died before its 2 year mark. Very disappointing. The picture was great but that doesn’t help me now.
No, I would not recommend this to a friendGreat Customer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sales Associate was great! He even helped me to put my car in the trunk.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bella, Thank you so much for sharing your wonderful experience! We are glad to hear that you are happy with your purchase! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl