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Customer reviews

Rating 4.7 out of 5 stars with 1477 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers recognize the 65" Class BRAVIA XR A80L OLED 4K UHD Smart Google TV (2023) for its exceptional picture quality, including vibrant colors and impressive contrast, making it ideal for movies and gaming. Many appreciate its ease of use, but some have expressed concerns regarding the reliability of the television and the functionality of the remote control. A few customers also mentioned the high price point as a drawback. While the software and warranty have received some negative feedback, the overall consensus points to a visually stunning television experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,477 reviews
  • Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv exceeded my expectations. Easy to navigate and set up was easy as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Luna, Awesome! We are glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good customer service. Very knowledgeable staff.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KevinV, That's great! Good to hear you had an amazing customer service experience. Thank you so much for choosing the Sony A80L and for taking the time to share your positive feedback! -Sam Sony_US

  • Rated 5 out of 5 stars

    Sony A80L

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great TV, brightness could be better. impressed by the remote.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Raja, Awesome! We are glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Rated 4 out of 5 stars

    Good tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very good one and the price was right so I just wanted to make it clear

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaulB, Thank you for sharing your experience! We’re glad to hear that you’re pleased with your Sony XR A80L TV and feel it was the right choice at the right price. We appreciate you choosing Sony and are happy to know you’re enjoying it! -Maria Sony_US

  • Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! Enhances my ps5 gaming experience with hdmi 2.1.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 503nate,

      Thank you for the purchase! We're glad to hear that you like the TV for your gaming experience. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia OLED

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv great price would recommend to everyone to get this tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlbertoR, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of box purchase has been flawless; happy wife, happy life!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SJYW, Thank you for the amazing feedback! We're so happy to hear that you're satisfied with your purchase. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Sony - 65" Class BRAVIA XR A80L OLED 4K UHD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product Sony - 65" Class BRAVIA XR A80L OLED 4K UHD Smart Google TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SONYA80L,
      Thank you for purchasing our Sony XR65A80L BRAVIA TV and we are happy that you like the quality of your new TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Big Purchase for home theator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew what I wanted and ordered items recommend. Sales guy was very knowledgeable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OBiewun Excellent! We are glad that you are satisfied with your purchase. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Best on the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV ever! Perfect performance and size for my room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bobby97, That's great! We're thrilled to hear that it fits perfectly in your room and you like the overall performance of the Sony A80L. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should, too many stations available to mention.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KurtB,

      Very nice! We're glad to hear that you like the television. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    BRAVIA A80L

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Cognitive Processor XR OLED 4K television.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TC2024, Thank you for the 5-star rating! We're pleased to hear that you like the excellent Cognitive Processor XR of your Sony A80L. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    A great TV at a great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is excellent. I'm very pleased with it overall.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VictorD,

      Thank you for the purchase! We're happy to hear that you're pleased with your new Sony TV. Thank you for choosing Sony and enjoy your TV!

      -David Sony_US

  • Rated 4 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very high resolution screen with acceptable sound if you’re in a small room. The TV is heavy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fetz,

      Thanks for sharing your review and experience with the A80L. We're thrilled that you like the sound and picture quality of the TV. Your feedback about its weight is greatly appreciated. Please note that two or more persons are needed to transport a large TV set. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service very good job thank you very much.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AftabA, Thank you for giving the Sony A80L a perfect rating! And good to know you had an amazing customer service experience. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    John

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great tv and I am very happy with the performance.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnC, Fantastic! We're so glad to hear that you're happy with the overall performance of your new Sony A80L. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Great Customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales Associate was great! He even helped me to put my car in the trunk.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bella, Thank you so much for sharing your wonderful experience! We are glad to hear that you are happy with your purchase! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    NEW OLED’

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new TV’. I’ve always been a SONY fan never disappointed!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MICHAEL, Awesome! We are glad to hear that you are enjoying your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Rated 4 out of 5 stars

    Quality picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan of the remote. No backlight or previous channel buttons. Screen is great, I use a sound bar so not sure about that aspect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ToddS, Thank you for your honest review! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Only buy Sony

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv this is my 6 tv I have a total of 8 TV’s in my house

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RonaldJ, Awesome! We are glad to hear that you are happy with the picture quality of your new A80L TV! Thank you for choosing Sony! -Carl Sony_US