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Customer reviews

Rating 4.7 out of 5 stars with 1477 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the 65" Class BRAVIA XR A80L OLED 4K UHD Smart Google TV (2023) for its exceptional picture quality, including vibrant colors and impressive contrast, making it ideal for movies and gaming. Many appreciate its ease of use, but some have expressed concerns regarding the reliability of the television and the functionality of the remote control. A few customers also mentioned the high price point as a drawback. While the software and warranty have received some negative feedback, the overall consensus points to a visually stunning television experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,477 reviews
  • Rated 5 out of 5 stars

    TV review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, highly recommended. My family love it a lot.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IrinaS, Fantastic! We're very happy to hear that your whole family loves the new Sony A80L. Your recommendation means a lot to us and thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia 65 m

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is exceptional in quality and picture clarity.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Satified, Great! We're delighted to hear that you like the exceptional quality and excellent picture clarity of your Sony A80L. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony always the best. Best decision i could have made !!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarlosR,

      We appreciate the 5-star rating and we're glad to hear that you're happy with your purchase. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Hansil

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv and they guys installing it were awesome!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hansilshyrl, Great! We're very pleased to hear that you're loving your new Sony A80L. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Love our new Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony can be bought in confidence. This television is wonderful.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gameguy, Awesome! We are so glad to hear that you are enjoying the picture quality of your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Best choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV did a lot of research and this was the best

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jannie, Awesome! We are so glad to hear that you are happy with your new TV! Your research is worth it! Thank you for the 5-star rating and for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Best tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful TV sales associate very knowledgeable and answered all questions

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JiWe,
      That's good to hear! We're glad that they were able to help you in choosing the correct TV. We're delighted to hear that you like your new Sony - 65" class BRAVIA XR A80L OLED 4K UHD HDR Google TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    MarionM

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV IS EXCEIIENT,SERVICE WAS GREAT. GLAD TO HAVE BEST BUY!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarionM, Excellent choice! We are glad to hear that you are happy with the picture quality of your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Exceeds expectations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, easy to operate, exceeds my expectations.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThomasM, We are thrilled to hear that your new Sony BRAVIA A80L exceeded your expectations. We always strive to deliver the best picture and sound quality with our TVs. Thank you for choosing Sony! Vincent Sony_US

  • Rated 4 out of 5 stars

    Sony tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv for household purposes. Not ideal for a very well lit room

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RajagopalanS, Thank you for sharing your experience! We're thrilled to hear that your new Sony BRAVIA XR A80L TV is a perfect addition to your home. We appreciate your feedback on its performance in bright environments. To enhance your viewing experience, we recommend adjusting the TV's picture settings to align with your preferences. You can explore various options, including color, contrast, motion, and brightness, which can significantly enhance your enjoyment. For additional guidance, please check out this helpful link: https://www.sony.com/electronics/support/articles/00190409?utm_source.



      Hope this information helps. If you need any assistance in optimizing these settings, or if you have any further questions, we're here to help.



      Additionally, if you’d like to discuss your concerns further, feel free to contact us directly. You can email the following information to socialsupport@am.sony.com, and we’ll be happy to assist:

      Full Name

      Best Buy Username

      Telephone Number

      Additional details regarding your experience with the XR65A80L


      Thank you for your patience, and we look forward to resolving this for you!

      Best regards,
      Maria Sony_US

  • Rated 5 out of 5 stars

    BIGGER IS BETTER!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ABSOLUTELY LOVE THIS TV!!!!!! I TOOK BACK THE 65” & WENT AND GOT A 77”!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello EKTB,
      Great! Thank you for purchasing our Sony - 65" class BRAVIA XR A80L OLED 4K UHD HDR Google TV and we're glad that you are enjoying your new 77" TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Enjoy watching your favorite content and thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Great value OLED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for a nice OLED, works great with Sonos sound bar

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnK, Awesome! We are glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    This wowed me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from Samsung to Sony and I'm not disappointed

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MariamK, Awesome! We are glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color not sharp, OS not my favorite, system. Remote functions limited

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bonkers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for an upgrade? This is the TV I promise!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Toof, Fantastic! Thank you so much for choosing the Sony A80L and for taking the time to share your positive feedback to us! -Sam Sony_US

  • Rated 5 out of 5 stars

    Sony 65 Inch A80L OLED TV - Works Gr8

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works great and satisfied my purpose. Recommend to go for it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Manoj, Awesome! We are glad to hear that you are enjoying your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    My great gaming adventure with new TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv and great friendly service! It was awesome

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JasonS, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for the 5-star rating and for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, good service I would recommend this company to all my friends!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesP Amazing! We're glad that you are satisfied with the service. We also appreciate your perfect star rating! Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Wowsers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because of this SONY TV I only buy SONY products now, thanx SONY!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KF01, Thank you for your review! We are glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Didn’t really need a new one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old tv was fine but wasn’t a smart tv. Bless flipping Peacock!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KathyLocke, Awesome! We are so glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US