Customer Ratings & Reviews
- Model:
- XR65A80L
- SKU:
- 6543908
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the 65" Class BRAVIA XR A80L OLED 4K UHD Smart Google TV (2023) for its exceptional picture quality, including vibrant colors and impressive contrast, making it ideal for movies and gaming. Many appreciate its ease of use, but some have expressed concerns regarding the reliability of the television and the functionality of the remote control. A few customers also mentioned the high price point as a drawback. While the software and warranty have received some negative feedback, the overall consensus points to a visually stunning television experience.
This summary was generated by AI based on customer reviews.
Product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product to be used in a great way in this environment
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChazF, Awesome! We are so glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl
JRB
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service by a very knowledgeable group of gentleman.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeffreyB, Awesome! We are glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl
Great Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Switched from a Samsung best decision I’ve made
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CesarM, Awesome! We are glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl
Amazing Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had it for almost 2 months and i couldnt be happier
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AustinS, Amazing! We're glad that you are enjoying your TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service. I was satisfied with overall experience.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NahidS, That's amazing! We're very happy to hear that you're satisfied with your overall experience and good to know you had an excellent customer service. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony! -Sam
Nice oled
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv really like so I can have all my apps on 1 tv
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Maxtor, Awesome! We are glad to hear that you are enjoying your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl
Great tv, superior picture to other OLED tvs.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't go in planning on buying this tv, but it is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi moolkov, Thank you for the 5-star rating! We are so glad to hear that you are happy with your new A80L TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl
televisions
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.gives me a wonderful pitcher and is easy to operate
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RichardR, Awesome! We are glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
TV 65
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality TV good picture working fast go to remote control
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tom2. Thank you for the positive review! We're glad you like the overall quality, great picture, and fast and responsive remote control of your Sony A80L. Thanks for choosing Sony! -Sam
Great buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is beautiful! I am so happy i spoke to a tech
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dante, Awesome! We are glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl
Most Recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the TV with the best graphics I’ve ever seen before
I would recommend this to a friendBrand response from SonyListens
Posted .Hello KhloeL,
That's nice to hear and thank you for noticing the awesome picture quality of our Sony XR65A80L BRAVIA TV. Enjoy watching all the content you love with our Pure Black OLED TV powered by Cognitive Processor XR™ that delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony and for your recommendation! - Marco
Sony 4K
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice in size and brand. Great customer service.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Vickie,
That's perfect! We're glad that you are pleased with our Sony - 65" class BRAVIA XR A80L OLED 4K UHD HDR Google TV and with the service you received. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for your purchase and for choosing Sony! - Marco
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Good Good Good Good Good Good Good Good Good Good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AndriyT, Awesome! We are so glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl
Very Nice TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered on time, clear image nice response time!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ClaytonP, Awesome! We are so glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Bravia XR is one of the best TVs we've ever had!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there Thomas! We are so glad to hear that you are enjoying your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Heartbroken bureaucratic nightmare
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heartbroken and disappointed. Loved the TV while it worked. Will not turn on and flashing red lights after 10 months, still in warranty. Sony is horrible with their warranty process. Few generic emails saying my tv will be fixed under warranty. Parts have been ordered and delivered to a horrible local TV repair company. Ghosted by the repair man and my Sony TV set representative. I call customer support to let them know neither party is responding to my emails or voicemails only to be told it is out of their hands; the TV set department is their own entity. bureaucratic nightmare. Never purchasing from this brand again.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AdrianC,
Thank you for reaching out and sharing your experience. We sincerely apologize for the inconvenience this has caused and are here to assist you in resolving the issue with your Sony BRAVIA XR TV.
If your TV is experiencing problems such as no picture, no power, or the LED light blinking/flashing red, you might find this troubleshooting guide helpful: https://www.sony.com/electronics/support/articles/00153674?utm_source or, you can use our interactive guided support for step-by-step assistance: https://us.esupport.sony.com/support/s/gs?language=en_US&treeid=639716112000 .
If you require further support, we want to ensure that you're fully taken care of. Our customer service hotline is ready to assist you with any concerns, and please remember that your TV comes with a 1-year warranty from the date of purchase.
If you're unable to resolve your concern, may we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Sony.com Username:
Telephone Number:
Model Number:
Issue:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. - Maria
Great TV but a bit dim.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just learned how dim OLEDs are... that would be the down side of this TV but everything else is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nanthawat, Thank you for the feedback on your experience with your Sony A80L. We're very happy to hear that you like the overall features and performance of this TV. To ensure optimal viewing experience, please follow the steps on this link: https://helpguide.sony.net/tv/kusltn1/v1/en-003/08-02_04.html?utm_source=glean. Thanks for choosing Sony! -Sam
SONY 65" Brave XR ABOL OLED 4K
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying our TV. having issues with our surround sound. Would love to mount it on the wall.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ElbaN, Thank you for the positive review! We're very happy to hear that you're enjoying your new Sony A80L. Please let us know what issues you're having with your surround sound so we can better assist you. For further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
We also strongly recommend that a qualified professional install your TV on the wall for product protection and safety reasons. Contact your local retailer or local custom installer to assist with this installation. Hope this helps! -Sam
Television
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase online and easy pick up.The TV is fantastic
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DonaldC, We're pleased to hear that you are happy with your purchase. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive.
Thank you for choosing Sony. Erin
- Pros mentioned:Picture quality
Sony Big Screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an ok tv but for this size the resolution needs to be higher. The audio is impressive.
I would recommend this to a friend