Customer Ratings & Reviews
- Model:
- XR65A80L
- SKU:
- 6543908
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the 65" Class BRAVIA XR A80L OLED 4K UHD Smart Google TV (2023) for its exceptional picture quality, including vibrant colors and impressive contrast, making it ideal for movies and gaming. Many appreciate its ease of use, but some have expressed concerns regarding the reliability of the television and the functionality of the remote control. A few customers also mentioned the high price point as a drawback. While the software and warranty have received some negative feedback, the overall consensus points to a visually stunning television experience.
This summary was generated by AI based on customer reviews.
Great job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great job, good service I would recommend this company to all my friends!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamesP Amazing! We're glad that you are satisfied with the service. We also appreciate your perfect star rating! Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin
Warranty is a Scam
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this and within days started noticing grain and artifacts when viewing content. Nothing we tried would fix it so we contacted Geek Squad. They came out and tested the tv and said it needed a new Motherboard, and emailed Sony stating as much. Despite this and spending hours on the phone with them they refuse to honor their warranty and say it 'must be our wifi'. DO NOT TRUST SONY WARRANTY
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JamesF, We apologize for the inconvenience you have experienced. We understand your frustration regarding the issues with your XR65A80L TV and the challenges you've faced with the warranty service. For further assistance, may we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Case ID:
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the A80L:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
Sam
Great buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is beautiful! I am so happy i spoke to a tech
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dante, Awesome! We are glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl
- Cons mentioned:Remote control
Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Color not sharp, OS not my favorite, system. Remote functions limited
No, I would not recommend this to a friend Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service. I was satisfied with overall experience.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NahidS, That's amazing! We're very happy to hear that you're satisfied with your overall experience and good to know you had an excellent customer service. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony! -Sam
SONY 65" Brave XR ABOL OLED 4K
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying our TV. having issues with our surround sound. Would love to mount it on the wall.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ElbaN, Thank you for the positive review! We're very happy to hear that you're enjoying your new Sony A80L. Please let us know what issues you're having with your surround sound so we can better assist you. For further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
We also strongly recommend that a qualified professional install your TV on the wall for product protection and safety reasons. Contact your local retailer or local custom installer to assist with this installation. Hope this helps! -Sam
Very Nice TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered on time, clear image nice response time!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ClaytonP, Awesome! We are so glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl
Nightmare
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spent $1800 on a TV just for it to fail in less than 2 years! It is only warrantied for a year and Sony wouldn’t do anything to help me at all. The quality was immaculate but if I knew it would be this short lived I would have never purchased it. You can get similar quality for much cheaper elsewhere I do not recommend!
No, I would not recommend this to a friendMost Recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the TV with the best graphics I’ve ever seen before
I would recommend this to a friendBrand response from SonyListens
Posted .Hello KhloeL,
That's nice to hear and thank you for noticing the awesome picture quality of our Sony XR65A80L BRAVIA TV. Enjoy watching all the content you love with our Pure Black OLED TV powered by Cognitive Processor XR™ that delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony and for your recommendation! - Marco
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Good Good Good Good Good Good Good Good Good Good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AndriyT, Awesome! We are so glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl
Sony 4K
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice in size and brand. Great customer service.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Vickie,
That's perfect! We're glad that you are pleased with our Sony - 65" class BRAVIA XR A80L OLED 4K UHD HDR Google TV and with the service you received. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for your purchase and for choosing Sony! - Marco
Great TV but a bit dim.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just learned how dim OLEDs are... that would be the down side of this TV but everything else is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nanthawat, Thank you for the feedback on your experience with your Sony A80L. We're very happy to hear that you like the overall features and performance of this TV. To ensure optimal viewing experience, please follow the steps on this link: https://helpguide.sony.net/tv/kusltn1/v1/en-003/08-02_04.html?utm_source=glean. Thanks for choosing Sony! -Sam
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Bravia XR is one of the best TVs we've ever had!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there Thomas! We are so glad to hear that you are enjoying your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl
Sony Bravia
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Best Buy always makes shopping easy. Loading the tv was cumbersome so take some help with you.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JasonG, Awesome! We are glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl
Sony TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved It Loved It Loved It Loved It Loved It Loved It
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NeftalieG,
Nice! We are very happy that you are loving your new Sony - 65" class BRAVIA XR A80L OLED 4K UHD HDR Google TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony! - Marco
Television
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase online and easy pick up.The TV is fantastic
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DonaldC, We're pleased to hear that you are happy with your purchase. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive.
Thank you for choosing Sony. Erin
- Pros mentioned:Picture quality
Sony Big Screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an ok tv but for this size the resolution needs to be higher. The audio is impressive.
I would recommend this to a friend Fun filled weekends !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's great product and kids are really enjoying it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SatyapalS,
That's great! We're glad that you and your kids are enjoying your new Sony - 65" class BRAVIA XR A80L OLED 4K UHD HDR Google TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thanks for choosing Sony! - Marco
TV Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, but still have figured out how to adjust legs. The screws cannot be removed without fear of stripping them.
I would recommend this to a friendgreat picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new television. Glad to have a soundbar.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Richard, Great! We're thrilled to hear that you are enjoying your new TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin