Customer Ratings & Reviews
- Model:
- XR65A80L
- SKU:
- 6543908
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the 65" Class BRAVIA XR A80L OLED 4K UHD Smart Google TV (2023) for its exceptional picture quality, including vibrant colors and impressive contrast, making it ideal for movies and gaming. Many appreciate its ease of use, but some have expressed concerns regarding the reliability of the television and the functionality of the remote control. A few customers also mentioned the high price point as a drawback. While the software and warranty have received some negative feedback, the overall consensus points to a visually stunning television experience.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Sony so sad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Find a store where you can play with the settings and run a 4K BluRay into the machine. You will find that the LG C3 does a much better job but the LG G3 is the one to buy if you're looking at OLED It is far better in all respects! Also will more likely prove to be more reliable in the long run.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
LACKS A A KEY FEATURE
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good picture. But I deeply regret buying this tv. I watch lots of broadcast tv and love sports. All the other tvs I’ve owned have had a return to last channel button. This tv does not. It requires at least four more keystroke steps to go to another channel.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BillH, While we are glad to hear that you are happy with the picture quality of your new TV, we are sorry to hear that the A80L TV did not meet all of your expectations. Unfortunately, the TV remote does not have a last-channel button. The TV has a back button that will let you go back to the previous screen and a channel + and - to navigate the channels using the Sony remote. For more information on the TV remote and features, please check our help guide link: https://helpguide.sony.net/tv/kusltn1/v1/en-003/01-07-05_01.html
Should you need assistance with your Sony TV, please contact us for help.
Send us an email at socialsupport@am.sony.com using the format below.
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Regards,
Carl
Outlasted Warranty by a Few Days
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Manufacturers warranty end 12/23/2024, and what happens today? You guessed it, went on the blink
No, I would not recommend this to a friendsony 65
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the size and the clarity is everything you need
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RemiO, Excellent choice! We are glad to hear that you are happy with the picture clarity of your new TV! Thank you for choosing Sony! -Carl
Good Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Quality but wasn't much different of a picture from our 8 year old LG.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KendraB, Awesome! We are so glad to hear that you are enjoying the picture quality of your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl
Prett good for price but few inconveniences
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like it but a hassle thst Parsmount Plus will not allow streaming on it
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi SamM, Thank you for your honest review! We are glad to hear that you are enjoying your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl
Sony Bravia XR A80L OLED 4K UHD smart google TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.overall good video displays, motion is slightly not fluid at times
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi CaryG, Awesome! We are glad to hear that you are enjoying your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl
SoNYyyy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I a thing for tvs and sony ...way to go SONY i luv it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jason, we're glad you love our product! Thanks for choosing Sony! ~Earl
Sony OLED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. The menu is a bit much to navigate but it good to have options.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StevenmC, Thank you for the 5-star rating! We are so glad to hear that you are happy with your new A80L TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl
Sony 80l tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Needs better instructions to put together.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there, Thank you so much for your awesome review! We are glad to hear that you are enjoying your new TV! Thank you for choosing Sony! -Carl
Inconsistent Playback with Sonos System
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.About every third viewing session I get stuck in an endless loop where the tv switches back and forth between external audio (Sonos Beam 2, Mini Sub, 2x One surrounds) and built in speakers every 5 seconds or so. The only way to get out of it is to power cycle everything, then it mostly corrects itself until a few hours later. Add to that the constand electrostatic clicking when toggling between apps (AppleTV 4k). None of this happened with my A8G and Beam 1, it was flawless, bit i upgraded the whole system to fain Atmos. Lesson learned. I did buy this open box so maybe its defective. Also not nuts about the picture. This one’s going back.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MonteM, We are sorry to hear that you are experiencing issues with your Sony XR65A80L TV. If you still have the TV, we'd love to troubleshoot the issues and make this a better experience for you. May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
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Model Number:
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Regards,
Carl
Great tv for the price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice tv but the brightness just wasn't enough for me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Trevor, Thank you for the 5-star rating! We are so glad to hear that you are enjoying your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl
Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clarity on the tv is great. Frankly I’m still learning to navigate this tv.
I would recommend this to a friendSony 65”
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nicely designed. Controls seem clear and straightforward
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Noname, We're glad that you like the design, clear and straightforward controls. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin
Tv's just OK
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THE tv IS OK the picture is no where near what it was in the store. BUT I needed a good tv for our living room. I should have purchased a less expensive model. Oh well, live and learn.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LarryH, We appreciate your feedback. We're sorry if the picture quality did not meet your expectation. You can configure various settings related to the TV display such as color and brightness for picture quality to suit your viewing preferences.
Press the (Quick Settings) button on the remote control, then select [Settings] — [Display & Sound] — the desired option.
If this does not help, please email us at socialsupport@am.sony.com with the following details:
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Sincerely,
Erin
Unhappy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unhappy had tv for about a week and it died. They are out of stock and I have to wait at least 2 weeks.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MikeM, We're sorry to hear about the no power issue that you've experienced with your Sony A80L. This is usually not the case for our TVs nor the experience we want you to have. Please allow us to help you and turn this into a better experience. If you haven't yet, please try to follow the troubleshooting steps on the link below to resolve this issue:
https://www.sony.com/electronics/support/articles/00153674
If you are unable to resolve your concern, please contact our product support team through this link: https://us.esupport.sony.com/support/s/service?language=en_US.
Or email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Regards,
Sam
Where are the other 2 2.1 HDMI ports?
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Why sony limited the 2.1 hdmi ports to just 2 one of which is the ARC port is a mystery. A lot of people looking at this type of TV have multiple consoles/Devices and not just a PS5 and they have to use the ARC port for the AVR. 4 hdmi ports total only 2 are useful to me. If i had realized this in the store I would have made a different choice. TV could be a little brighter also but the HDMI issue is the big issue for me. Even on sale the amount of money I paid for the TV sony could have updated all HDMI ports to 2.1 120Hz. Bad move sony. Looking to return and purchase another brand.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Crap,
Thank you for your purchase. We are sorry to hear that two HDMI ports are not enough for your needs. If you are looking to increase the ports, you could upgrade your Receiver to support your needs and connect to eARC HDMI 3 port and let the new receiver provide the highest signal quality to the TV. The Sony STR-AN1000 would be a great option.
We always strive to deliver the best picture and sound quality with our TVs. Your opinion matters and we take this seriously as a way to improve our future products.
Again, we apologize for the inconvenience and hope you will still consider Sony in your future purchase.
Regards,
Marco
I'm dissapointed in this expensive Sony
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm dissapointed in this expensive Sony. After only 4 months the banner at the bottom of the CNN channel has burned into the screen. Very distracting. I have another Sony XBR that's 15 years old that has no screen burn in.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JayP, We are sorry to hear that you are experiencing issues with your Sony A80L TV. We'd love to troubleshoot the issue and make this a better experience for you. In the meantime, please try a panel refresh and pixel shift on your Sony A80L TV. For more information, please check our help guide link: https://helpguide.sony.net/tv/kusltn1/v1/en-003/08-02-31_02.html?hl=pixel
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
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Model Number:
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Regards,
Carl
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv.............................................
I would recommend this to a friendBrand response from SonyListens
Posted .Hi name, Excellent! We're glad that you are enjoying your new TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin
Low screen brightness
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first Oled. expectations were for a juicy and bright picture. the expectation was not met. I look at maximum brightness, turning off all eco modes. I'm not happy with the brightness at all
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AlekseiU, We are sorry to hear that the XR65A80L did not meet your expectations when it comes to the brightness of the picture. You can adjust the picture brightness of the TV based on your preference. Also, please turn off ambient light sensor and light sensor feature of the TV and check if the issue still occurs.
For reference on how to adjust the brightness, and turn off the Ambient Light Sensor and Light Sensor features, please check our help guide link: https://helpguide.sony.net/tv/kusltn1/v1/en-003/01-03-09_01.html
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Username:
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Model Number:
Issue:
Regards,
Carl