Customer Ratings & Reviews

Name: Sony - 65" Class BRAVIA XR A80L OLED 4K UHD Smart Google TV (2023)
Brand: Sony
SKU: 6543908
Price: 545.99 USD
Rating: 4.7 (1476 reviews)

Sony - 65" Class BRAVIA XR A80L OLED 4K UHD Smart Google TV (2023)

Model:: XR65A80L; |
SKU:: 6543908

User rating, 4.7 out of 5 stars with 1476 reviews.

Highly rated by customers for:

Customer reviews

Picture Quality
Rating 4.8 out of 5 stars
Sound Quality
Rating 4.6 out of 5 stars
Brightness
Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the 65" Class BRAVIA XR A80L OLED 4K UHD Smart Google TV (2023) for its exceptional picture quality, including vibrant colors and impressive contrast, making it ideal for movies and gaming. Many appreciate its ease of use, but some have expressed concerns regarding the reliability of the television and the functionality of the remote control. A few customers also mentioned the high price point as a drawback. While the software and warranty have received some negative feedback, the overall consensus points to a visually stunning television experience.

This summary was generated by AI based on customer reviews.

Show only Verified Purchases

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

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Page 7 Showing 121-140 of 1,476 reviews

Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Braviooooo
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Posted 2 years ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome TV!! The picture quality is outstanding. Best TV I’ve ever had.
I would recommend this to a friend
- Brand response from SonyListens
  Posted 2 years ago.
  Hi ErikW,
  That's on point! Thank you for your feedback. We're glad that you appreciate the outstanding picture quality of your new Sony XR65A80L BRAVIA TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony! - Marco
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
SONY 65” BRAVIA TV
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Posted 2 years ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It was the right size. Great picture. I wish that it was set up in all areas to get the best picture like the demos in Best Buy.
I would recommend this to a friend
- Brand response from SonyListens
  Posted 2 years ago.
  Hi Mustsatisfycustomer, Awesome! We are glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Sony TV review
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Posted 2 years ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great TV fits room perfectly Easy to operate easy to program
I would recommend this to a friend
- Brand response from SonyListens
  Posted 2 years ago.
  Hi RobertT, Awesome! We are glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
My New Sony OLED Bravia 4K 65"
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Posted 2 years ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very Satisfied. Bright picture and great sound. Nice.
I would recommend this to a friend
- Brand response from SonyListens
  Posted 2 years ago.
  Hi MehrzadB, We're glad that you are satisfied with your purchase! We're also delighted to hear that you like the picture and sound quality. Thank you for choosing Sony. Erin
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
10/10
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Posted 2 years ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really great buy amazing picture and upscaler and sound
I would recommend this to a friend
- Brand response from SonyListens
  Posted 2 years ago.
  Hi NathanD, Amazing! We're glad that you are enjoying the picture and sound quality of your TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Tv
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Posted 2 years ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great imagine quality and very fast microprocessor
I would recommend this to a friend
- Brand response from SonyListens
  Posted 2 years ago.
  Hi Abel, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Sony TV
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Posted 2 years ago. Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the TV. Good sound and great picture. Easy to set up
I would recommend this to a friend
- Brand response from SonyListens
  Posted 2 years ago.
  Good day, Mell!
  Awesome! We're delighted to hear that you like the picture and sound quality as well as the ease of setting up your new Sony - 65" class BRAVIA XR A80L OLED 4K UHD HDR Google TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony! - Marco
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Sony Bravia XR
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Posted 2 years ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
OUTSTANDING PICTURE AND SOUND AND A TOP OF THE LINE SONY TV
I would recommend this to a friend
- Brand response from SonyListens
  Posted 2 years ago.
  Hello FredC,
  Awesome! We're happy that you appreciate the sound and picture quality of our Sony - 65" class BRAVIA XR A80L OLED 4K UHD HDR Google TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Enjoy watching your favorite contents and thank you for choosing Sony! - Marco
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Amazing product
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Posted 2 years ago. Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing picture and quality I highly recommend this product
I would recommend this to a friend
- Brand response from SonyListens
  Posted 2 years ago.
  Hi JamesL,
  Great! We're truly happy that you are pleased with the amazing picture and quality of your new Sony - 65" class BRAVIA XR A80L OLED 4K UHD HDR Google TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony! - Marco
Rated 4 out of 5 stars
Great TV but had defective switch out.
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Posted 2 years ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall I really liked this TV. The Geek Squad folks noticed a defect in the screen upon delivering it. The screen had small bubbles in the surface. These could only be seen when the TV was off. My local Best swapped it out with no charge. They had never seen this problem before. Once the second TV was installed I noticed that it was a bit small for my space. I got the 77" of the same model and have been highly satisfied with it.
I would recommend this to a friend
- Brand response from SonyListens
  Posted 2 years ago.
  Hi ScottTechGuy,
  
  Thank you for the 5-star rating and we're glad to hear that we're able to resolve your issue. We appreciate your time and patience. Thank you for choosing Sony and enjoy your TV!
  
  -David
Rated 4 out of 5 stars
Awesome
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Posted 6 months ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing tv. very good resolution . The bass is perfect .
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Sony TV
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Posted 2 years ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wonderful picture quality. Love Google TV feature.
I would recommend this to a friend
- Brand response from SonyListens
  Posted 2 years ago.
  Hi LCMB,
  Great! We're so delighted that you love the Google TV feature and picture quality of our Sony - 65" class BRAVIA XR A80L OLED 4K UHD HDR Google TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. - Marco
Rated 5 out of 5 stars
New TV
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Posted 2 years ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We absolutely Love our purchase. We needed an upgrade for our TV and it blew us away how quickly the service was and we were able to leave with it that evening. So you can say we are watching a lot of movies again to get the whole effect. Thanx again 5 stars all the way.
I would recommend this to a friend
- Brand response from SonyListens
  Posted 2 years ago.
  Hi TheresaW, You've made an awesome choice! We're thrilled to hear that you're having a wonderful time watching a lot of movies with your Sony A80L. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Good for the whole family!
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Posted 2 years ago. Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this TV! It has been such a nice change for my family. My teenager loves gaming on it, I love binging the murder things and working out from my living room & our dog utilizes the 4k nature videos while we're not home!
I would recommend this to a friend
- Brand response from SonyListens
  Posted 2 years ago.
  Hi LawrenC, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
Pros mentioned:
Picture quality
Rated 3 out of 5 stars
Good and Frustrated
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Posted 1 year ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have had such a hard time connecting my sanos sytem to this TV. Everytime I turn on my tv since I have had it, the sanos surrond sound will not connect. The picture is nice yet it has been heck getting the sanos to work
No, I would not recommend this to a friend
- Brand response from SonyListens
  Posted 1 year ago.
  Hi VanceMcD, While we're glad you like the great picture quality, we're sorry to hear that you're having a difficult time connecting your Sanos system to this TV. Let's try to isolate and resolve this issue by following the troubleshooting steps on this link:
  
  https://www.sony.com/electronics/support/articles/00137387
  
  https://www.sony.com/electronics/support/articles/00020051
  
  If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
  
  Name:
  Username:
  Model Number:
  Issue:
  Telephone Number:
  
  Sincerely,
  Sam
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
A great TV
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Posted 2 years ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A great TV with clarity and color! We love the size, as well.
I would recommend this to a friend
- Brand response from SonyListens
  Posted 2 years ago.
  Hi MMNARK, Awesome! We are so glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
5 STAR Experience
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Posted 2 years ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased a 65” Sony Smart TV, soundbar, subwoofer and TV stand. I could not be happier with my purchase and the customer service I received. It was a 5 Star Experience!
I would recommend this to a friend
- Brand response from SonyListens
  Posted 2 years ago.
  Hi Janet,
  
  Thank you for the purchase! We're glad to hear that you like your new Sony TV. Thank you for choosing Sony and enjoy your TV!
  
  -David
Rated 5 out of 5 stars
Incredible Entertainment Value
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Posted 2 years ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great Tv for a bedroom setting, perfect for streaming and enjoying latest movies after a long day. Appreciate the help from the Best Buy stuff for helping me to make the right choice
I would recommend this to a friend
- Brand response from SonyListens
  Posted 2 years ago.
  Hi JesvinG, We are glad to hear that you are enjoying your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
Sony Bravia a80l 65 inch
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Posted 2 years ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great customer service. Very knowledgeable about the different TVs. It was an enjoyable experience. I think thays what everyone is looking for when making a big purchase.
I would recommend this to a friend
- Brand response from SonyListens
  Posted 2 years ago.
  Hi GregoryJ, Awesome! We are glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
GEEK SQUAD!
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Posted 2 years ago. Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I absolutely love my 65" Sony OLED TV! The 2 GEEK SQUAD associated who delivered and installed the TV and sound bar where wonderful and very knowledgeable! Great customer service
I would recommend this to a friend
- Brand response from SonyListens
  Posted 2 years ago.
  Hello Fridge,
  That's good to hear! We're glad that you like your new Sony - 65" class BRAVIA XR A80L OLED 4K UHD HDR Google TV and you are pleased with the service you received. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thanks for choosing Sony! - Marco