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Customer reviews

Rating 4.7 out of 5 stars with 1477 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the 65" Class BRAVIA XR A80L OLED 4K UHD Smart Google TV (2023) for its exceptional picture quality, including vibrant colors and impressive contrast, making it ideal for movies and gaming. Many appreciate its ease of use, but some have expressed concerns regarding the reliability of the television and the functionality of the remote control. A few customers also mentioned the high price point as a drawback. While the software and warranty have received some negative feedback, the overall consensus points to a visually stunning television experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 1,477 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Best experience! Thrilled with this tv!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Independence MO staff are awesome and so very helpful. After a lot of research, I chose the Sony Bravia A80L 65". I am so happy with my purchase. The picture quality is amazing and the tv is so easy to navigate!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SharonV, Thank you for the 5 stars! We're thrilled to hear that you had the best experience purchasing your new Sony BRAVIA XR A80L TV. It’s great to know that you find the picture quality amazing and the interface user-friendly. Thank you for choosing Sony, and here's to more thrilling viewing experiences with your new Sony TV! -Maria Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Warm colors and deep blacks provide an amazing pic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the picture quality I was looking for. It was beautiful in store, and equally exquisite in home. The deep blacks combined with the rich colors make it appear you could reach right into the screen.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TD66, Awesome! We are glad to hear that you are happy with the picture quality of your new A80L TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    WOW, love this TV!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great TV, easy to use and the picture is fantastic. We added a Sonos Sound Bar and now feel lije we are at the theater.....only thing missing is the popcorn. Love this TV!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yaya, Amazing! We're very happy to hear you like the ease of use, fantastic picture quality, and good to know it works seamlessly with your soundbar. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Top notch Sony!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent build quality and picture. Unsure on the sound from the TV as I hooked it up to a receiver. Would recommend to anyone! Bright for an OLED but still needs to be in a darker room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MatKM, Thank you for the 5-star rating! We are so glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Two Thumbs Way Up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is outstanding. I never realized what black is supposed to look like on a TV but now I do. Vibrant colors. It feels like you are watching a live event.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ScottB, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony 65"

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best television I have ever owned- outstanding picture and sound. Setup was completed with ease.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user900690, We're glad that you like the ease of setup, picture and sound quality. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great TV!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding picture quality. Colors are bold and clear. Another great SONY product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rich12188, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Bravia Sony TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV beautiful picture and was easy to set up with sound bar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilliamK,
      We're extremely happy you had a positive experience, and we're grateful for your feedback! It's wonderful to hear that you like the exceptional picture quality and easy setup of your soundbar with your A80L TV. Your satisfaction means a lot to us. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    65 inch Samsung TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good picture and excellent refresh rate. No problem setting it up with my apps. Internet connection was a breeze. Good sound, but recommend sound bar for best results. One minor issue is that if you put on a stand instead of mounting on wall, the soundbar can interfere with control of tv. You have to angle the control over the sound bar to access tv's infrared window.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user615359, Awesome! We are glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Color, Contrast

    Rated 5 out of 5 stars

    New Sony A80 65 inch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far. Great color especially contrast with true black color.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EdwardL, Awesome! We are glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent OLED tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the J version of this tv. By far the best tv I have ever owned. Exceptional picture, even at side viewing angles. I dumb my smart tvs down and use an apple tv. Setup and settings are relatively easy to use. Sound is decent but i added a sony sound bar and surround speakers and the experience is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi acc45429, Thank you for upgrading to your new Sony A80L! We're so pleased to hear you like the ease of use and setup, good sound quality, and excellent OLED display of your new Sony TV. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony 65 bravia OLED TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 1st TV was delivery was perfect. After set up a screeb flaw about 1/3 from the top showed, as if it was delaminated (?) almost as if a piece of tape was placed & pulled off the screen. Only showed when TV was off. Given tje cost, we exchanged for a different unit, same model. So far, picture, sound All exceed expectations. Only because of the initial flaw am i giving 4 stars. Beyond that, it is superb! I wll also mention the unique sound ( the whole screen) is awesome. I find no need for a sound bar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AJTVpurchase2024, Awesome! We are glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SONY makes the best TV’s in the world. Great quality picture and sound. My first flat screen from 20 years ago, still works perfectly in my garage. It costs a little bit more but at least you know what you are paying for. If TV, only SONY.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Luke, Thank you for the wonderful review! We're glad you like the great picture and sound quality of your new Sony A80L. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best BUY Ever! Truly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent choice, especially if you love movies! I had decided to buy one of the lesser T.V.s and I am so glad I did not! The picture and the sound is outstanding. Try it you will not regret it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavettaY, Thank you for the positive review! You've definitely made an excellent choice. We're glad you like the outstanding picture and sound quality of your Sony A80L. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Don't Hesitate to Pick One Up...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony BRAVIA has not disappointed. It provides a crisp clear picture with realistic views. The color range is very impressive. All of the back ports are easy to access as they point either left or down. GREAT BUY!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 3981WardP, Awesome! We are glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Pay the extra and just get it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture. It makes old black and white shows look really good. Sound really good, as well, for a flat screen. Not sure if I'll even go with soundbar. The interface works well. Not like a ROKU tv with multiple steps. I really do appreciate the picture over old plasma that was great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SonyGuy,

      Very nice! We're glad to hear that you love the picture and sound quality of the TV. We appreciate the review and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Greatest tv of all time.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t be more happy with my tv. It’s the greatest electronic I own. Really looks great watching high quality movies and the PlayStation 5 is soooo much better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JaredD, We're delighted to hear that you're enjoying your new TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Our new 65 inch Sony TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love our 65 inch Sony Bravia TV!! The picture is crystal clear and the sound is awesome. I highly recommend this tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SusanB, Thank you so much for your review. We are glad to hear that you are happy with the picture and sound quality of your new TV! Thank you so much for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture. Perfect fit. Easy set up. One complaint, cannot access all features using Apple TV remote.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnthonyZ,

      Very nice! We're glad to hear that you like the picture quality and easy setup feature of the TV. Try to enable the HDMI CEC of the TV. Here's an article on how to.

      https://www.sony.com/electronics/support/articles/00161073

      If you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Television

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is great! Love it! Our sales person Brody did an excellent job explaining and demonstrating the products we purchased. Brody was very knowledgeable!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KellyM, Thank you for the 5-star rating! We are so glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US