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Customer Ratings & Reviews

Your price for this item is $545.99
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The comparable value price is $2,199.99

Customer reviews

Rating 4.7 out of 5 stars with 1468 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the 65" Class BRAVIA XR A80L OLED 4K UHD Smart Google TV (2023) for its exceptional picture quality, including vibrant colors and impressive contrast, making it ideal for movies and gaming. Many appreciate its ease of use, but some have expressed concerns regarding the reliability of the television and the functionality of the remote control. A few customers also mentioned the high price point as a drawback. While the software and warranty have received some negative feedback, the overall consensus points to a visually stunning television experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 1,468 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent OLED tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the J version of this tv. By far the best tv I have ever owned. Exceptional picture, even at side viewing angles. I dumb my smart tvs down and use an apple tv. Setup and settings are relatively easy to use. Sound is decent but i added a sony sound bar and surround speakers and the experience is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi acc45429, Thank you for upgrading to your new Sony A80L! We're so pleased to hear you like the ease of use and setup, good sound quality, and excellent OLED display of your new Sony TV. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Color, Contrast

    Rated 5 out of 5 stars

    New Sony A80 65 inch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far. Great color especially contrast with true black color.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EdwardL, Awesome! We are glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony 65 bravia OLED TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 1st TV was delivery was perfect. After set up a screeb flaw about 1/3 from the top showed, as if it was delaminated (?) almost as if a piece of tape was placed & pulled off the screen. Only showed when TV was off. Given tje cost, we exchanged for a different unit, same model. So far, picture, sound All exceed expectations. Only because of the initial flaw am i giving 4 stars. Beyond that, it is superb! I wll also mention the unique sound ( the whole screen) is awesome. I find no need for a sound bar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AJTVpurchase2024, Awesome! We are glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SONY makes the best TV’s in the world. Great quality picture and sound. My first flat screen from 20 years ago, still works perfectly in my garage. It costs a little bit more but at least you know what you are paying for. If TV, only SONY.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Luke, Thank you for the wonderful review! We're glad you like the great picture and sound quality of your new Sony A80L. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best BUY Ever! Truly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent choice, especially if you love movies! I had decided to buy one of the lesser T.V.s and I am so glad I did not! The picture and the sound is outstanding. Try it you will not regret it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavettaY, Thank you for the positive review! You've definitely made an excellent choice. We're glad you like the outstanding picture and sound quality of your Sony A80L. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Don't Hesitate to Pick One Up...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony BRAVIA has not disappointed. It provides a crisp clear picture with realistic views. The color range is very impressive. All of the back ports are easy to access as they point either left or down. GREAT BUY!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 3981WardP, Awesome! We are glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Pay the extra and just get it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture. It makes old black and white shows look really good. Sound really good, as well, for a flat screen. Not sure if I'll even go with soundbar. The interface works well. Not like a ROKU tv with multiple steps. I really do appreciate the picture over old plasma that was great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SonyGuy,

      Very nice! We're glad to hear that you love the picture and sound quality of the TV. We appreciate the review and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture. Perfect fit. Easy set up. One complaint, cannot access all features using Apple TV remote.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnthonyZ,

      Very nice! We're glad to hear that you like the picture quality and easy setup feature of the TV. Try to enable the HDMI CEC of the TV. Here's an article on how to.

      https://www.sony.com/electronics/support/articles/00161073

      If you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Our new 65 inch Sony TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love our 65 inch Sony Bravia TV!! The picture is crystal clear and the sound is awesome. I highly recommend this tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SusanB, Thank you so much for your review. We are glad to hear that you are happy with the picture and sound quality of your new TV! Thank you so much for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Strongly Recommended

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second TV that I’ve purchased here. It’s a step up from my previous one. I love it’s quality and overall design.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarkjasonB, Amazing! We're delighted to hear that you love the quality and overall design. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Greatest tv of all time.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t be more happy with my tv. It’s the greatest electronic I own. Really looks great watching high quality movies and the PlayStation 5 is soooo much better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JaredD, We're delighted to hear that you're enjoying your new TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Very pleased

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did a great job all the way around, sales, delivery and set up. The TV is perfect, the delivery went smoothly, the delivery techs were on time, polite, clean and professional, even wore booties. They knew what they were doing, made the install quickly, and even though it was a bit complicated and threw them a few curves, they handled it well, showing their experience. They ensured the TV was tuned and ready before they left, cleaning up, leaving everything spotless. Could not have gone better. Very pleased.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Glenn,

      Awesome! We're thrilled that you are enjoying this amazing TV. It's also great that you were assisted professionally. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV for PS5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV with my PS5 in mind. Absolutely no regrets. Amazing picture and sound. My mind was blow away a few times while gaming, couldn't be happier

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NicholasD, Awesome! We are glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Television

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is great! Love it! Our sales person Brody did an excellent job explaining and demonstrating the products we purchased. Brody was very knowledgeable!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KellyM, Thank you for the 5-star rating! We are so glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great OLED TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This OLED TV has great image quality, sharpness and true color. Also very good built in speaker sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DonnaH, Awesome! We are glad to hear that you are enjoying the picture quality of your new TV! Thank you for the 5-star rating and for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great with an amazing picture. I would recommend this product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnJ, Excellent choice! We are glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Features

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Song TV is top quality...but more important is the features it has 5 Starrrr!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelF, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony A80L

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    La recomiendo al 100 nitidez cálida mui robusta y sobretodo en juegos PlayStation mui recomendado

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Excelentemavic3, Awesome! Thank you so much for the 5-star rating! We are glad to hear that you are enjoying your TV! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the TV a lot it has great sound and picture quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GabrielC,

      Perfect! We're thrilled that you like the sound and picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Sony TV’s

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Tv, beautiful color, adds to decor in room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CortezH, Thank you for the awesome review! We're delighted to hear you like the beautiful color and that it looks and fits great in your room. Thanks for choosing Sony! -Sam Sony_US