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Customer Ratings & Reviews

Your price for this item is $545.99
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The comparable value price is $2,199.99

Customer reviews

Rating 4.7 out of 5 stars with 1468 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the 65" Class BRAVIA XR A80L OLED 4K UHD Smart Google TV (2023) for its exceptional picture quality, including vibrant colors and impressive contrast, making it ideal for movies and gaming. Many appreciate its ease of use, but some have expressed concerns regarding the reliability of the television and the functionality of the remote control. A few customers also mentioned the high price point as a drawback. While the software and warranty have received some negative feedback, the overall consensus points to a visually stunning television experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 1,468 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great so far

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Happy so far. Purchased after Samsung went out in under a year. Hopefully this one holds up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AlexK,
      Good choice! We're glad that you are enjoying the picture quality of your new Sony - 65" class BRAVIA XR A80L OLED 4K UHD HDR Google TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thanks for choosing Sony and enjoy! - Marco Sony_US

  • Rated 5 out of 5 stars

    Great upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the tv so far, had it for about a month. Set up was a breeze and the clarity is great! I love all the different settings for tv watching vs video games vs movie watching, they really make a difference. I also love that the remote works to control my Apple TV so I don't have to use that horribly designed remote anymore. That alone nearly makes it worth the $$.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Perfect, twrecks14! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice looking TV, so far so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV so far. Need to use it longer to give an honest review.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dpetty, Excellent choice! We are glad to hear that you are happy with the picture quality of your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony is no Baloney.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is awesome in every way. Can't be more happy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidD,
      Nothing makes us happier than hearing about happy customers! We're glad to hear you are enjoying the incredible picture quality of your A80L TV. Thanks for the awesome feedback and for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying it so far! Sound, picture and clarity are great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the 5-star rating, MariaH! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia XR OLED 65” TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV I’ve ever owned. Great picture and great sound. Amazing quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user477897, Thank you for your 5-star rating! We're glad that you like the picture and sound quality. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great picture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great blacks, great price, not dor gaming, great look

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IsamarieR, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 65 Bravia

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture. Works well with Apple for access to streaming accounts.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NormanB, Awesome! We are so glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 65 inch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, remarkable quality, immersive experience, loving it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EliasD, Awesome! We're glad that you are enjoying your new TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had the 77" version in our bedroom for almost a year. Amazing tv!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brandon, Awesome! We are glad to hear that you are enjoying your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia XR Oled is the best..

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It is the best of the best. I only buy Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user789004, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony BraviA

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is amazing ! Love this tv and recommend it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AirPODPROS, Thank you for the 5-star rating! We are so glad to hear that you are happy with the picture quality of your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love my Sony

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely beautiful picture! Definitely worth the price tag.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoelB, Awesome! We are glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. Well worth the money. Very clear picture

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user712922, Excellent choice! We are glad to hear that you are enjoying your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sony 65" Bravia

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to assemble and set-up. Met my expectations!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GeorgeK We're glad that you like the ease of setup and the TV met your expectations. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Manual

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, excellent picture, would have gave it a 5 but came with no manuals

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CharlesL, We're happy to hear that you like the picture quality. The A80L comes with a Startup Guide. It is also available to download in our support website. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Mrs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with this purchase. The service from Mathew the geek squad representative was superb. He was extremely helpful with the whole purchase and installation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MaureenG, Awesome! We are so glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Rated 3 out of 5 stars

    Dissapointed in picture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV a month ago and have been dissappointed in the picture. The picture is fine if im on netflix, but otherwise, its mediocre and below mediocre when watching sports. If im watching a basketball game, the picture is nice when there is a timeout, but when the players start moving, the picture becomes blurry as if the pixels cant keep up with the action. I tried to adjust the settings to no avail. I purchased a neo qled last year for $400 less, for another room and its much better. To add insult to injury, the TV is now selling for $100 less. Im dissappointed in this product.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ApartmentR, We're sorry to hear about the picture quality issue you're having when watching sports. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience. To resolve this issue, please follow the troubleshooting steps below:

      Press the (Quick Settings) button on the remote control, and select [Settings] — [Display & Sound] — [Picture] — [Motion] — [Motionflow] — [Off].

      Change the current setting of [CineMotion] to [Off].
      Press the (Quick Settings) button on the remote control, and select [Settings] — [Display & Sound] — [Picture] — [Motion] — [CineMotion].

      REF: https://helpguide.sony.net/tv/jusltn1/v1/en-003/08-02_02.html

      For additional troubleshooting steps, please refer to this link:

      https://www.sony.com/electronics/support/articles/00153243?utm_source=glean

      If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      Sam Sony_US

  • Rated 3 out of 5 stars

    Be cautious if using an older soundbar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be cautious if using an older sound bar. I had this television installed by the Best Buy team and connected it to my existing soundbar via an optical cable. If you connect this way you can not control the sound. There is sound but neither the volume control nor the mute will be functional. You must connect via an HDMI cable specifically in port 3 and unfortunately my older soundbar does not have an HDMI port. The only way to control the sound is to stop using the soundbar or buy a new one.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SH82, Thank you for the feedback on your experience with your Sony A80L. We also appreciate you sharing the information regarding the ability to control the volume and power of the soundbar when connected via HDMI ARC and not having these options when connected via optical cable. Thank for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    65" A80L OLED

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blacks are black and whites are white. Max brightness not overly bright like some other tvs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelW, Awesome! We are so glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US