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Customer reviews

Rating 4.7 out of 5 stars with 453 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 453 reviews
  • Rated 5 out of 5 stars

    Sony has the BEST tv's

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv it is amazing!!! The sound and picture are incredible!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jules,

      Very nice! We're glad to hear that you love the picture and sound quality of the TV. Our brightest and widest range of colors and hues, powered by the intelligent Cognitive Processor XR™. With a QD-OLED screen enhanced by XR Triluminos Max, experience color performance with up to 200% as much color brightness of a conventional OLED TV. Individually lit pixels produce pure black, so your favorite movies, shows, and games burst to life on screen with extraordinary detail and depth. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Best tv ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest tv ever made. Picture quality outstanding. Easy setup

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BonnieB,

      Thank you for the purchase! We're glad to hear that you like the picture quality and easy setup function of the TV. Our brightest and widest range of colors and hues, powered by the intelligent Cognitive Processor XR™. With a QD-OLED screen enhanced by XR Triluminos Max, experience color performance with up to 200% as much color brightness of a conventional OLED TV. Individually lit pixels produce pure black, so your favorite movies, shows, and games burst to life on screen with extraordinary detail and depth. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing clarity and color. Absolutely love this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Game, We are thrilled to hear that you absolutely love your new Sony BRAVIA 4K smart Google TV. Thank you for trusting Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Sony - 65" Bravia XR A95L OLED 4K UHD Smart Google

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is he best TV I have ever owned, the picture is unbelievable!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tony,

      Thank you for reaching out to us today! We're always happy to hear from you. We're glad to hear that you like the 4K picture quality of the TV. Our brightest and widest range of colors and hues, powered by the intelligent Cognitive Processor XR™. With a QD-OLED screen enhanced by XR Triluminos Max, experience color performance with up to 200% as much color brightness of a conventional OLED TV. Individually lit pixels produce pure black, so your favorite movies, shows, and games burst to life on screen with extraordinary detail and depth. Thank you for choosing Sony and we hope you enjoy your TV from here on out. Have a great day!

      -David Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Picture quality is night versus day better. We love it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RandallW,

      Thank you for your purchase and we are honored to have customers like you. We're glad to hear that you like the picture quality of the TV. Our brightest and widest range of colors and hues, powered by the intelligent Cognitive Processor XR™. With a QD-OLED screen enhanced by XR Triluminos Max, experience color performance with up to 200% as much color brightness of a conventional OLED TV. Individually lit pixels produce pure black, so your favorite movies, shows, and games burst to life on screen with extraordinary detail and depth. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Perfect TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best tv that I have ever bought. Amazing quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JW705,

      Awesome! We're glad to hear that you like the quality of your new Sony TV. Our brightest and widest range of colors and hues, powered by the intelligent Cognitive Processor XR™. With a QD-OLED screen enhanced by XR Triluminos Max, experience color performance with up to 200% as much color brightness of a conventional OLED TV. Individually lit pixels produce pure black, so your favorite movies, shows, and games burst to life on screen with extraordinary detail and depth. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended qualified quality picture and color

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoseaR,

      Very nice! Thank you for the 5-star rating and we're glad to hear that you like the picture color quality of the TV. We appreciate the recommendation and thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    My new tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv best picture and color the best tv I ever bought

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MaryH,

      Awesome! We're glad to hear that you love the color picture quality of the TV. Our brightest and widest range of colors and hues, powered by the intelligent Cognitive Processor XR™. With a QD-OLED screen enhanced by XR Triluminos Max, experience color performance with up to 200% as much color brightness of a conventional OLED TV. Individually lit pixels produce pure black, so your favorite movies, shows, and games burst to life on screen with extraordinary detail and depth. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Sony OLED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture, incredible television! Highly recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CharleslE,

      Thank you for the 5-star rating and we're glad to hear that you like the picture quality of the TV. Our brightest and widest range of colors and hues, powered by the intelligent Cognitive Processor XR™. With a QD-OLED screen enhanced by XR Triluminos Max, experience color performance with up to 200% as much color brightness of a conventional OLED TV. Individually lit pixels produce pure black, so your favorite movies, shows, and games burst to life on screen with extraordinary detail and depth. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Stunning picture quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stunning picture quality and overall sound and color performance.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Patrick,

      That's awesome to hear! We're happy that you're enjoying the picture and color quality of the TV. Our brightest and widest range of colors and hues, powered by the intelligent Cognitive Processor XR™. With a QD-OLED screen enhanced by XR Triluminos Max, experience color performance with up to 200% as much color brightness of a conventional OLED TV. Individually lit pixels produce pure black, so your favorite movies, shows, and games burst to life on screen with extraordinary detail and depth. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    65a95l is a great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tv is great, wonderful colors. Grayson was fantastic getting the stand setup right. Very pleased with the Sony/Sanus combination. I don't use sound, run that through sound system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the 5-star rating, LarryM! We're glad you like your new TV. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    New

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and the size is perfect for our room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WesK,

      Thank you for the purchase! We're glad to hear that you like the picture quality and size of the TV for your room. Our brightest and widest range of colors and hues, powered by the intelligent Cognitive Processor XR™. With a QD-OLED screen enhanced by XR Triluminos Max, experience color performance with up to 200% as much color brightness of a conventional OLED TV. Individually lit pixels produce pure black, so your favorite movies, shows, and games burst to life on screen with extraordinary detail and depth. Thank you for choosing Sony and enjoy your TV!

      -David Sony_US

  • Rated 5 out of 5 stars

    magnificent TV the best.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprised with this TV, brutal quality, good audio, a gem.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoseLopez,

      Very nice! We're glad to hear that you like the audio quality of the TV. Our brightest and widest range of colors and hues, powered by the intelligent Cognitive Processor XR™. With a QD-OLED screen enhanced by XR Triluminos Max, experience color performance with up to 200% as much color brightness of a conventional OLED TV. Individually lit pixels produce pure black, so your favorite movies, shows, and games burst to life on screen with extraordinary detail and depth. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv . Best tv out there . Sony is outstanding .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeffG,

      Thank you for the purchase! We're glad to hear that you like your new Sony TV. Thank you for choosing Sony and have a great day!

      -David Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV Picture quality and sound is outstanding!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IPAD,

      Thank you for the purchase! We're glad to hear that you appreciate the picture and sound quality of the TV. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Best Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exemplary! Exemplary! Exemplary! Exemplary!Exemplary!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AyricD,

      We appreciate the 5-star rating! Our brightest and widest range of colors and hues, powered by the intelligent Cognitive Processor XR™. With a QD-OLED screen enhanced by XR Triluminos Max, experience color performance with up to 200% as much color brightness of a conventional OLED TV. Individually lit pixels produce pure black, so your favorite movies, shows, and games burst to life on screen with extraordinary detail and depth. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television is amazing. It’s worth every penny.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jalapenoz,

      That's awesome! We're glad to hear that you like your new Sony TV. Our brightest and widest range of colors and hues, powered by the intelligent Cognitive Processor XR™. With a QD-OLED screen enhanced by XR Triluminos Max, experience color performance with up to 200% as much color brightness of a conventional OLED TV. Individually lit pixels produce pure black, so your favorite movies, shows, and games burst to life on screen with extraordinary detail and depth. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Perfect television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best television I've ever owned picture is flawless

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilliamM,

      You made the right choice! We're glad to hear that you like the picture quality of the TV. Our brightest and widest range of colors and hues, powered by the intelligent Cognitive Processor XR™. With a QD-OLED screen enhanced by XR Triluminos Max, experience color performance with up to 200% as much color brightness of a conventional OLED TV. Individually lit pixels produce pure black, so your favorite movies, shows, and games burst to life on screen with extraordinary detail and depth. Thank you for choosing Sony!

      -David Sony_US

  • Rated 3 out of 5 stars

    Customer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid to have Sony tv and soundbar installed and are overall pleased, with the exception of periodic ‘static sounds’ which is quickly fixed if we turn off/on television. Contacted Best Buy and were told that we had to work with manufacturer because we were past the 90-day ‘waranty’ of our installation (been about 95 days). We knew nothing of this 90-day policy and could not locate on receipt.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JenA,

      Thank you for considering Sony products.

      We appreciate you taking the time to provide feedback on your Sony XR65A95L TV and soundbar installation. We're glad to hear that you are generally pleased with your purchase, but we sincerely apologize for the intermittent static sounds you are experiencing.

      We understand your frustration regarding the installation warranty policy and your difficulty in locating this information on your receipt. To help us better assist you and work towards a resolution, please reach out to us at socialsupport@am.sony.com. When you email us, kindly include the following details:

      - Name:
      - BestBuy Username:
      - Model Number:
      - Description of the Issue:
      - Telephone Number:

      Thank you for your patience, and we look forward to assisting you further.

      Best regards,
      -Fred Sony_US

  • Rated 2 out of 5 stars

    Disapointing Sony Bugs and Failures Ruins It

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound. If you play high res media like HDR 10 or Dolby Vision from USB attached drives using built in Sony tech, it will not play. Period. This should have been a world class television. Could have been except there are declared features that are buggy and at least one flat out does not work. To add insult to a $3,000 injury, Sony's support is worthless and denies there is anything wrong, Yet they work really hard to find unacceptable workarounds for you. Failure. Very clear they are lying about this product. Don't let yourself be fooled. Test before you buy. Too big to rebox and return.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Serious71,

      Thank you for choosing and purchasing our BRAVIA XR A95L OLED 4K UHD Smart Google TV. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience.

      For further assistance, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the XR65A95L

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      Regards,
      David Sony_US