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Customer Ratings & Reviews

Your price for this item is $2,028.00
The comparable value price is $3,498.00

Customer reviews

Rating 4.7 out of 5 stars with 451 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 451 reviews
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv with great picture and sound and features

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MagedG,

      Very nice! We're glad to hear that you like the picture and sound quality of the TV. Our brightest and widest range of colors and hues, powered by the intelligent Cognitive Processor XR™. With a QD-OLED screen enhanced by XR Triluminos Max, experience color performance with up to 200% as much color brightness of a conventional OLED TV. Individually lit pixels produce pure black, so your favorite movies, shows, and games burst to life on screen with extraordinary detail and depth. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Excellent service and Home Theater equipment.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This SONY TV is good. I had some confidence in buying from Best Buy along with the brand name SONY. The salesperson and other service staff were of great help in the assembly and educating me how to use the equipment and receive additional help from Best buy, if and when required.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MurugesuT,

      Thank you for the purchase! We're happy to hear that you had a great experience with our customer service. Thank you for choosing Sony and enjoy your TV!

      -David Sony_US

  • Rated 5 out of 5 stars

    great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv good sized upgrade over my previous b9 i had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good television, great product support/service from Best Buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your positive review of the Sony XR-65A95L, KennethZ! We're happy to know that you are satisfied with our product and the support/service provided by Best Buy.

      The XR-65A95L is designed to deliver exceptional picture quality with its advanced OLED panel, which ensures brilliant colors, deep blacks, and remarkable contrast. We're glad you are enjoying these features.

      If you have any questions or need further assistance with your television, please feel free to reach out. Thank you again for your feedback and for choosing Sony!
      Gus Sony_US

  • Rated 5 out of 5 stars

    New Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Customer Service from initial purchase at Best Buy, setting up installation, and the actual installation by Geek Squad

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, remoteprogramming! Thank you for sharing your shopping experience and we're glad you were assisted professionally. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Expensive - Worth it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute banger of a TV. You will not be disappointed. The BRAVIA Core does not work well, but I'm gonna chalk that up to it being inherently buggy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RetroFlexion,

      That's great! We're happy to hear that you like your new Sony TV. We're sorry to hear what happened with the BRAVIA Core app. Power reset the TV, simply unplug the unit and wait 1-2 minutes then plug the device back in and power on. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    magic tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good tv & very good performance nice oled tv. no other tv beat this tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChaitanyaP, we are so happy to hear that you like the Sony - 65" class BRAVIA XR A95L! We agree with you, the powerful Cognitive Processor XR delivers a picture with wide dynamic contrast and natural colors, replicating how we see the real world. We hope you continue loving this excellent model. Thank you for choosing Sony, regards, - Dominick Sony_US

  • Rated 5 out of 5 stars

    Sony 65" Bravia purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase and would definitely recommend this to friends and family. Sales team was excellent to work with.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NormandmD, Thank you so much for the 5 stars! We're thrilled to hear that you find your Sony BRAVIA XR A95L TV an excellent purchase. Thank you for recommending and choosing Sony! Enjoy!-Maria Sony_US

  • Rated 5 out of 5 stars

    mr.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy was the Best Place to purchase my new tv! Best Buy - Best Deal !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JosefS, Thanks for the 5-star rating! We're glad you like your new TV. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Awesome TV. Even better customer service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV. Highly recommended from my Best Buy sales representative. Couldn’t be happier with the entire experience. Love Best Buy!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kupco, Excellent choice! We are glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Rated 4 out of 5 stars

    The Bar Has Been Raised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV represents the culmination of display tech over many decades and is the pinnacle of what self-emissive displays can deliver. There is still room for improvement in the realm of grayscale uniformity (the only reason I docked a star, along with the cumbersome Google OS), but manufacturers ultimately have to decide between good enough and (almost) perfect in the quest to increase yields.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi vinn,

      Thank you for the purchase! We understand your concern and your feedback is greatly appreciated. Our brightest and widest range of colors and hues, powered by the intelligent Cognitive Processor XR™. With a QD-OLED screen enhanced by XR Triluminos Max, experience color performance with up to 200% as much color brightness of a conventional OLED TV. Individually lit pixels produce pure black, so your favorite movies, shows, and games burst to life on screen with extraordinary detail and depth. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Excellent Customer Satisfaction

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent representation Manger "Nickey" from Wesminister and "Harrison" from Geek Squad, were a pleasure to work with..! Thank you.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great, Nick! You definitely made the right choice with this QD-OLED TV. We're so delighted to hear that you like the smart Google TV features and overall performance of the TV. It's also great that you were assisted professionally. Thank you for sharing such an excellent shopping experience and for choosing Sony! -Jess Sony_US

  • Rated 1 out of 5 stars

    Major disappointment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive owned this $3,400 display for barely 6 weeks. After the first 4 weeks of using it with no problems, it began having issues where the screen would be fully pinkish/orange. I only use this tv for gaming on my xbox x and I only play one game at that. I was using the 120Hz hdmi port with a new cable to match. After a couple days of rebooting the tv, it started just going black with no sound and red flashing LED's. I eventually switched to a different hdmi port (earc) and that worked for day before it continued to go black again. I had to schedule an in-home replacement and now have to wait over two weeks. Im grateful for that option from Geek Squad, however, I'm actually quite unsure that I even want this model anymore. Why replace it and risk getting another lemon? For $3,400 this thing should be state of the art, not something broken that I have to sit n look at while I wait for another one to be delivered. Massive fail on Sony's part, as Ive inquired about this issue with this model and was told that it has happened with many other units. Im actually debating just getting a refund instead. Note - Before becoming defective, the display did have impressive picture quality, which was why I bought it in the first place.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a Sony. Enough said.....Now i have to add this to get the required number of characters.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Buddy,

      Thank you for the 5-star rating and we're glad to hear that you like your new Sony TV. Thank you for choosing Sony!

      -David Sony_US

  • Rated 1 out of 5 stars

    Panel defects were bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony does not package the TV well. The styrofoam sheeting left scratches and marks on a $5,000 TV!! Sony is usually known for quality so I’m dismayed. I’ll be switching to the LG brand since they know how to package a TV right.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Bob123,
      We regret to hear about the damage caused by the Styrofoam sheet in the packaging of our Sony TV. This is usually not the case with our TVs. Please allow us o help.

      We'd like to make sure you are taken care of. May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Marco Sony_US

  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I recommend it , I could buy it again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlejandroE, We're thrilled to hear that you love the product and would recommend it to others. Your satisfaction means a lot to us, and we appreciate your trust in Sony. Enjoy your TV, and thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Team Sony!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been an HDTV snob for a while and I always chose Samsung because of the quality. But this Sony is incredible! OLED is so vibrant and this HDTV has a dedicated input for my Sonos Arc! Love it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Epop,

      Thank you for your purchase and we are honored to have customers like you. We're glad to hear that you like the vibrang picture quality and ARC of the TV. Our brightest and widest range of colors and hues, powered by the intelligent Cognitive Processor XR™. With a QD-OLED screen enhanced by XR Triluminos Max, experience color performance with up to 200% as much color brightness of a conventional OLED TV. Individually lit pixels produce pure black, so your favorite movies, shows, and games burst to life on screen with extraordinary detail and depth. Thank you for choosing Sony and we hope you enjoy your TV from here on out. Have a great day!

      -David Sony_US

  • Rated 4 out of 5 stars

    Excellent TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the TV. The reason I gave it 4 stars instead of 5 is it seems a little dark at night at some times. I understand there are settings to brighten it but the settings have to be turned all the way up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cackleberry10, we're glad you are enjoying your new TV. We appreciate your feedback regarding the brightness of your Sony unit. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! Worth it, no wonder it’s so highly rated for the last two years!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KentB, We're glad that you are enjoying your TV. Thank you for choosing Sony. Erin Sony_US

  • Rated 4 out of 5 stars

    Meets most expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Met most expectations. Sound bar connection is complicated and no proper instructions given by.delivery folks.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wpbracco32, Thank you for the great feedback! We're glad to hear that the Sony A95L met most of your expectations. We apologize for the complications you experienced with connecting your soundbar. To help you with the connection, please refer to this instructions on this link: https://www.sony.com/electronics/support/articles/00014997

      We hope this helps resolve the issue. If you need further assistance, feel free to email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Thanks for choosing Sony! -Sam Sony_US