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Customer Ratings & Reviews

$3,498.00

Customer reviews

Rating 4.7 out of 5 stars with 457 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-457 of 457 reviews
  • Rated 1 out of 5 stars

    audio glitch

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ever spent $3500 on a tv and had the audio continuously crackle? because i have

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JTTT,

      Thank you for choosing and purchasing our XR A95L OLED 4K UHD Smart Google TV. This is definitely not the news that we would like to hear. We need more details regarding your concern. In the meantime, power reset the TV, simply unplug the unit and wait 1-2 minutes then plug the device back in and power on.

      For further assistance, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the A95L

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Sony A95L 65"

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it 5 stars but was leaning towards 4 stars. Not because it is a 4 star product or because of the picture. It has a tremendous picture and where it really shines is with an Ultra 4k bluray player. I don't have streaming or even internet in my home. So my primary viewing is Directv. I replaced a Panasonic plasma that I bought in 2009. Honestly the picture difference isn't huge. I was expecting a night and day difference but there wasn't. It's not that the QD-OLED isn't good but i guess the plasma is STILL that good. I don't regret the purchase because i was wanting an upgrade anyway. The picture with an Ultra 4K movie is amazing. The detail and clarity is great. The colors are amazing. I wasn't amazed like when you go from VHS to DVD however. Regular viewing on Directv is great too but not much more than my plasma. Where this unit is leaps and bounds better is the sound! Wow...i was amazed at how big the sound was without a soundbar. The bass can be felt which is why I'm amazed. The built in speakers are very loud. I was planning on a soundbar system but i may not now. Overall im satisfied with this TV but im honestly not sure if its worth the price. The LG G3 with a soundbar and sub would be about the same price as the Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DARINnVA,

      Very nice! We're happy to hear that you like the 4K picture quality and price point of the TV. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Expensive but worth it if you want the best.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to the A95L from the A80L. The main differences between the two are the A95L has better color, is brighter, and has better depth or 3d effect than the A80L. The A95L also comes pre-calibrated. I would say with the A80L you are getting 80-85% of what the A95L offers. If you simply want the best and don’t mind the price, then I highly recommend the A95L. If you want 80-85% of what the A95L does but for almost half the cost, then the A80L is my recommendation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony tv review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m absolutely blown away by this Television incredible performance. The picture quality is stunning, the sound is crystal clear, and the smart features make it a breeze to navigate through all my favorite streaming apps. The sleek design and slim bezels also add a touch of elegance to my living room. I couldn't be happier with my purchase and would highly recommend this Sony TV to anyone in the market for a top-of-the-line entertainment experience. Thank you, Best Buy, for offering such an amazing product!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EvertonH,

      That's very nice to hear! We're glad that you're happy with the picture and sound quality of the TV. Thank you for choosing Sony and enjoy your TV!

      -David Sony_US

  • Rated 5 out of 5 stars

    Best OLED so far

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased several OLED TVs the past 8 years, this one is the best picture of any I've owned and seen in person. The picture gets really bright, colors are accurate. I wish I would've waited for the 77'', but I am very happy with the 65'' size. Everything about this TV feels premium.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Elitistaxis, Thank you for upgrading to your new Sony A95L! We're so glad you like the exceptional brightness level, accurate colors, and overall picture quality of your new Sony A95L. Our flagship OLED TV powered by Cognitive Processor XR brings out our widest color and definitive contrast. For movies, games and more, everything is a deeply immersive experience in 4K QD-OLED. The QD-OLED panel reduces the effects of glare and reflection from daylight and room light so you can see images clearly in even dark scenes. And with Acoustic Surface Audio+, sound comes directly from the right place in the scene. Far more immersive than conventional TVs where sound comes from beneath the screen. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    SONY, No nonsense TV's

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the A95L from Best Buy a month ago. TV works flawlessly. No buyer's remorse here. Very high tech. Read the owners manual. Install the updates. Worth every penny. OTA channels look stunning. Great sound from the TV.SONY has really done it this time. Thank you BEST BUY. I will be returning to upgrade my media room down stairs, soon.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OnlyASONY, we're glad you like your new TV! Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Really Nice TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent TV. Color, clarity, and brightness are all exceptional. We purchased this TV because we wanted to eliminate cable, and go to all streaming service. We've been very pleased with the result. The Google TV app serves as a nice hub providing access to all our streaming applications, making navigation very easy. I can't speak to sound quality since we use a surround sound system, but it was easy to hook that up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KennethD,

      Thank you for the 5-star rating and we're glad to hear that you like the picture color quality and smart features of the TV. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Self-employed consultant

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase. Needed it for a second bigger screen for my laptop for work (mostly excel.) great value for the price!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of 65 in Sony

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture easy to use wife and I enjoying immensely

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RandyO, Thank you for the 5 stars! We're so glad that you and your wife are enjoying the great picture quality and ease of use of the Sony BRAVIA TV. Thank you for choosing Sony, and enjoy your viewing experience! - Maria Sony_US

  • Rated 5 out of 5 stars

    Sony A95

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely high quality picture. Clear sound. It’s quite the investment but overall would recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BreannaB,

      Thank you for the purchase! We're happy to hear that you're enjoying the picture and sound quality of the TV. Thank you for choosing Sony and enjoy your TV!

      -David Sony_US

  • Rated 5 out of 5 stars

    Perfect TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture. Easy set up as well. Reads current system, making it easy to pick up cable network.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user828943,

      We appreciate the 5-star rating and we're glad to hear that you like the picture quality and easy setup function of the TV. Our brightest and widest range of colors and hues, powered by the intelligent Cognitive Processor XR™. With a QD-OLED screen enhanced by XR Triluminos Max, experience color performance with up to 200% as much color brightness of a conventional OLED TV. Individually lit pixels produce pure black, so your favorite movies, shows, and games burst to life on screen with extraordinary detail and depth. Thank you for choosing Sony and have a great day!

      -David Sony_US

  • Rated 5 out of 5 stars

    Good TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is very sharp and clear. Streaming apps easy to load and access.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesT,

      Thank you for the 5-star rating and we're glad to hear that you like the clear picture quality, applications, and smart features of the TV. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Perfection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Percect tv. This is rhe best if the best nothing less.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, Cruizplyr! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia oled TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is incredible. Best Buys web page made it very easy to purchase. Their delivery service was fast and on time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaulT, we're glad you like your new TV! Thanks for choosing Sony! ~Earl Sony_US

  • Rated 4 out of 5 stars

    Probably not worth the cost

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great TV , but probably not worth its high price. Color was skewed very red and required significant adjustment and calibration.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RandallT,

      Thank you for the purchase The picture of the TV is fully adjustable under picture settings. If you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Thank you for choosing Sony!
      -David Sony_US

  • Rated 5 out of 5 stars

    great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality and product. meet all expectations.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user426264,

      We appreciate the 5-star rating and we're happy to hear that the TV meet your expectations. Our brightest and widest range of colors and hues, powered by the intelligent Cognitive Processor XR™. With a QD-OLED screen enhanced by XR Triluminos Max, experience color performance with up to 200% as much color brightness of a conventional OLED TV. Individually lit pixels produce pure black, so your favorite movies, shows, and games burst to life on screen with extraordinary detail and depth. Thank you for choosing Sony and we hope you enjoy your TV from here on out. Have a great day!

      -David Sony_US

  • Rated 1 out of 5 stars

    Poor performance and poor service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spending this much on a tv and having to unplug it constantly while it is wall mounted so it would reboot and clear up glitches is pathetic. No way to get real service and the tv is only a month old. Sound doesn’t even match up with the mouths- new sound bar with tv.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShelleyL,

      Thank you for choosing and purchasing our BRAVIA XR A95L OLED 4K UHD Smart Google TV. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience.

      To isolate the issue, update the software of your TV. A firmware update improves the functionality and features of your device. It can provide fixes to any performance issues that may occur.

      https://www.sony.com/electronics/support/oled-tvs-android-a95l-series/xr-65a95l/software/00299248

      For further assistance, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the XR65A95L

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      Regards,
      David Sony_US