Customer Ratings & Reviews
- Model:
- XR65X90J
- |
- SKU:
- 6453208
Customer reviews
Rating 4.7 out of 5 stars with 1712 reviews
(1,712 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the 65" Class BRAVIA XR X90J Series LED 4K UHD Smart Google TV for its exceptional picture quality, describing it as beautiful, incredible, and perfect. They also appreciate its user-friendly setup and reasonable price point compared to OLED TVs. While some users have concerns about glare and the limited number of HDMI 2.1 ports, overall, customers are highly satisfied with the TV's performance, especially for gaming.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Exceeds expectations!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not only is the picture exactly as the store demonstration, the sound clarity is incredible. I no longer need to use subtitles even on foreign dubbed films! This Sony is more than I hoped for!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Paul, Wow! That's cool! We're extremely pleased to hear our X90J Full Array LED 4K HDR Google TV meets your needs, and it exceeded your expectations! Good to know that you're enjoying the great picture and sound quality of this TV. With the BRAVIA XR X90J Full Array LED TV, everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for leaving us such a wonderful review and for choosing Sony! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony Bravia XR X90J doesn't disappoint
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time buying Sony TV Big screen and based on just one month of service, it won't be my last time. Brilliant colors, easy set-up, sound quality amazing, alot of high quality features, great sale price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tanya, we're glad you are enjoying our newest product. With the BRAVIA XR X90J Full-Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony! ~Earl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony no bologna
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a Sony no baloney crystal clear as it’s open excellent sound remote control is a 10+ keep up the good work best buys good products good prices good customer service
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Krustyqbbqformeandyou, we're glad you are enjoying the picture quality of our product. With the BRAVIA XR X90J full-array LED TV, everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing SONY. ~Earl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
You Get What You Pay For
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my third Sony Bravia TV. This is a quality TV but it's not inexpensive. I do believe that you get what you pay for. Very clear picture, good accurate colors and in general a very nice TV!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Barry,
We appreciate the 5-star rating and we're glad to hear you like the picture and color quality of the television. With the BRAVIA XR X90J full-array LED TV, everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you again for choosing Sony!
Regards,
David
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good home theater.7
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have wanted to upgrade to full array, 65 inch and budget to meet somewhere in the middle. I am running audio through a Denon receiver and Paradigm speakers. It really feels like home theater.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Krisaandmegrisha,
Very nice! We're glad the TV works well with your audio setup. With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony and enjoy your TV!
Regards,
David
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this Sony TV for my Daughter for Christmas and she is so happy with this TV she has said it has the best picture ever the pics are so good and she loves playing her games on it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SonyTV, we're glad your daughter loves our product. With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing SONY. ~Earl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Sony has been my go to brand for years. The quality is unparalleled by any other brand on the market. They just last forever. The picture quality is thru the roof as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi bennlaf, we're glad you like the picture quality of our product. With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing SONY. ~Earl
Rated 3 out of 5 stars
Not fantastic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is great and Adam was very helpful in helping us. We did purchase the geek package and that has been frustrating as we live 100 miles from the store and had to leave both computers for a week with no way to communicate or get updates. The TV install was fine but they did not go out of their way to help us get started and learn how to use remotes etc. We were unable to use our credit toward items for the install as the citibank best buy card cannot seem to get mailed to us, delays in paying it right away. Still no card and we now have to buy something we do not need with our credit before it expires. Very complicated and each store should be able to answer their calls. A central 800# gives you a different answer evry time, New person from who knows where doing the best they can but they cannot speak for the store.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NiceTV, Thank you for choosing and purchasing our newest Sony BRAVIA XR X90J 4K HDR Full Array LED with Smart Google TV. We're sorry to hear that you have an issue with your new TV. You may find this link helpful if your are getting started using the TV:
https://helpguide.sony.net/tv/iusltn1/v1/en-003/01.html
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X90J
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
We appreciate you and thanks again for shopping Sony!
Sincerely,
Earl
Rated 5 out of 5 stars
Sony is on top of it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just an excellent TV! Long time owner of Samsung TVs for the past 15 years and now the whole family is a Sony fan. I have regrets I bought a Samsung QLED four months earlier.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Steven, we're glad you are enjoying our product. With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Hope this helps. ~Earl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great 4K television
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony has the best upscale to 4k of any product in my opinion. Images are clean, crisp, a motion blurr free. After trying a competitor model off higher cost, i went back to Sony.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MasterTarl, Great! We're happy to know that you like the picture quality of your new TV. With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Happy Best Buy Customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture exceeded our expectations. Had Geeks do the wall installation. They also got the tv and sound bar working properly with excellent instructions for how to operate.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fishman612, we're glad you are enjoying the picture quality of our product. With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing SONY. ~Earl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great picture and sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second Sony Bravia and I love it. The speakers have a great clean sound, I don’t feel like you need a sound bar or sound system if it is in your bedroom.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Good2bGreen, Awesome! Thank you for purchasing your second Sony Bravia TV. We're glad you like the audio clarity and great picture quality of your Sony X90J. With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Happily Ever After....
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was researching several TV's for my bedroom but decided to go with the Bravia 65" XR X90J LED over the OLED options on the market. I am 100% pleased with this TV and so happy I decided to save the money. The streaming platform is very user friendly and unlike my LG OLED TV Sony allows you to have an icon for all streaming companies. The delivery crew were absolutely amazing and even fixed a mounting issue I had with a TV I purchased a few months back while they were at my house. Excellent customer service goes a long way for me and the Geek Squad has been exceptional and made my recent move so much less stressful. Thank you Best Buy!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kristen, Great! We're pleased to hear that you are satisfied with your purchase. We're also glad that you are enjoying the user-friendly streaming platforms, TV quality, and an excellent customer and delivery service. With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony! Erin
- Pros mentioned:Color
Rated 5 out of 5 stars
Crisp separation of colors
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The thing that stands out to me is the true Blacks and absolutely crisp whites. I do not get any bleed when there is a white image with black background. This is a absolutely amazing gaming TV
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Soulcon, we're glad you like the picture quality of our product. With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony! ~Earl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony never disappoints
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing picture quality and size for the price. Great for 4K 120 FPS gaming and watching shows/movies. Audio quality isn’t the greatest but nothing a sound bar can’t fix.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jack, we're glad you like the picture quality of our product. With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing SONY. ~Earl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony XR 65X90J TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super picture, has a ton of features for setting up your TV, took some time to figure them all out, all in all very nice TV, I think it's worth the money, hope it lasts.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BubbleChaser, we're glad you like the picture quality of our product. With the BRAVIA XR X90J Full Array LED TV, everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for always choosing Sony! ~Earl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great quality and easy setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been amazed with the quality of this Television. I upgraded from an outdated LG tv and the difference is phenomenal. I cant say enough about the quality of Sony as a brand.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eric, we're glad you like the quality of our product. With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony! ~Earl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Feel cheated!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV great picture. Here’s a heads up if Best Buy comes to set up your TV on a wall mount be sure to ask for the Legs/table stand.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RichardB, we're glad you love the picture quality of our product. We understand your concern regarding the installation of your TV. For any concern regarding installations, please contact your dealer.
With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony! ~Earl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
New TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really enjoying the new TV. It was purchased along with an Xbox X and the picture quality is outstanding. Super fast and responsive OS lets you scroll through menus with no lag.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Richard, we're glad you like the picture quality of our product. With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing SONY. ~Earl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Picture!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just as good as OLED. I was looking at LG OLED and this TV. After looking at both TV’s and talking to rep in store it was not worth the additional $800 to move into an OLED.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TechMan, we're glad you like the picture quality of our product. With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you so much for your purchase and for choosing Sony! ~Earl

























