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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1712 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the 65" Class BRAVIA XR X90J Series LED 4K UHD Smart Google TV for its exceptional picture quality, describing it as beautiful, incredible, and perfect. They also appreciate its user-friendly setup and reasonable price point compared to OLED TVs. While some users have concerns about glare and the limited number of HDMI 2.1 ports, overall, customers are highly satisfied with the TV's performance, especially for gaming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,712 reviews
  • Rated 5 out of 5 stars

    Sony 65

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shopped for a while. Grabbed this on sale for a perfect solution to a new gaming tv. Highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ULTRASNAFU, we're glad you are enjoying your new TV! With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony x90J

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture on this tv is amazing. My son got one like it first . After seeing his I decided to get one also

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TiTi, we're glad you like the picture quality of our product. With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this TV !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new set. Picture is awesome, great sound and not a bad price point. Very good for watching sports !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BuffaloGryde, We appreciate the review. We are happy that you love the picture and sound of the TV. With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sony Bravia 65"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although a bit higher in price than others the Sony quality and ease of setup and use makes it worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Salem, we're glad you are enjoying your SONY unit. With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why did I wait so long to upgrade my TV? I did a lot of research before deciding on this product. No disappointed

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi bborner, Great! We're glad you like your new TV! With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, great audio, smooth and responsive interface.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello FIacusso, We are thrilled to hear that you like the picture and sound quality of your new Sony Bravia LED TV, and its responsive interface. With the BRAVIA XR X90J Full-Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for your purchase. -Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony BRAVIA TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV looks great and performs great. The install by Best Buy was great. All around good experience.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Metal,
      Awesome! We're glad to hear you like the overall performance of the TV and how it was professionally installed. With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New Sony 65 inch X90J

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exellent picture and sound on new 65inch Sony X90J and soundbar. Geek Squad did very good job on installation

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Timbo,

      We're happy to hear you're enjoying the picture and sound quality of the Sony TV and soundbar. The BRAVIA XR A90J is Sony’s brightest-ever OLED TV, powered by the all-new Cognitive Processor XR™. This MASTER Series OLED uses cognitive TV processing to deliver lifelike picture quality by understanding the way humans see and hear. And with Acoustic Surface Audio+ the screen is the speaker, allowing you to hear immersive sound and clear dialogue right from the subject on-screen. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    A Solud Siny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perhaps not better than some competitors but certainly not worse with a solid picture, improved speakers, and Google Rv which gives Apple a run for the money.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PracticalMan, thank you for choosing and purchasing our product. With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV Product...Sony Bravia

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful sharp picture...even better than our previous Sharp Aquos, which was pretty nice itself. This Sony is quite amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there! Thank you so much for sharing your honest feedback. We are so happy to hear you are satisfied with the incredible picture & quality of our X90J. With the BRAVIA XR X90J, Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games.

      Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this T.V. Picture crisp and colors are amazing! Delivery was quick with free setup!! Love it!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kathy, Awesome! We're glad to hear that you love the TV's amazing picture quality. With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV all around

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality overall excellent TV! The picture is amazing and the Google OS is simple to use. I definitely recommend this TV!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome! Glad to hear that you are happy with the ease of use and picture quality of your new TV! Thank you for your review and for the 5-star rating! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony X90 J

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed with the picture quality, which is a clear large cut above the tv it replaced

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JDHall, we're glad you like the picture quality of our product. With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new TV! Picture is clear. Manager Chris was very helpful in answering my questions and listening to my needs/wants.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Retired, we're glad you love the picture quality of our newest product. With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Consider your options

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old 27 inch tv went down, so I was forced to replace it in my bedroom. Considered buying a 43 inch model to replace the relic, but decided to shift the 50 inch from the den to the bedroom....a Samsung. I was narrow-minded to consider a new Samsung for the den until talking to BB sales EE about the Sony option. The XR-6590J is a far cry from the beginning, but I am very pleased with my new Sony's performance/features and with technical advice from sales.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MADDOG, Thank you for upgrading to your new Sony X90J! You've made an excellent choice. With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SONY NO BALONEY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most amazing TV I've ever owned,its everything as advertised to be. Incredible picture and sound. My Best Buy .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BillJay68, we're glad you love the picture and sound quality of our newest product. With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony tv is a good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual Sony tv always good product. The picture is amazing. The remote is not so intuitive.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Idarto, we're glad you like the picture quality of our product. With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of tv is great and service was great. Can’t Believe how great the picture of the quality or of the TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brucster, we're glad you like the picture quality of our product. With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great. I it has android 10 and is fast to load up and very responsive...pretty good in a room that has 4 windows.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cupper, Thank you for the awesome review! We're thrilled to hear you're enjoying the smooth and responsive Google TV UI, excellent picture quality and brightness even in a brightly lit room. With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Sony TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture and functions are great. Sound drop-outs on some channels. Have not figured out whether it is the TV or the cable. Other than that....perfect

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sony65inch, we're glad you like the picture quality of our product. We're sorry to hear that you have an issue with your SONY unit. Please make sure the software of your TV is up to date by following this link:

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-65x90j/articles/00028577

      For no audio, sound distortion, audio noise, abnormal sound, or audio interruption while a movie or a program plays back, please perform a power reset by following this link:

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-65x90j/articles/00159487

      If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Hope this helps. ~Earl Sony_US