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Customer reviews

Rating 4.8 out of 5 stars with 1853 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,853 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    65 in Sony Bravia TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality, and easy operations remote. Good selection of loaded apps. Thin and sleek.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dksokc,

      Amazing! We're glad that you like the picture quality, remote functions, and supported apps of the TV. See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR™️. Sound positioning tweeters, in additional to the TV speakers, elevates the sound so what you hear matches the picture you see. Take entertainment further by pairing your BRAVIA XR™️ TV with Sony audio equipment. You’ll discover an unmatched audio-visual experience with outstanding XR picture and sound quality. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this TV, we liked it the most for our budget at the store and we’ve loved it at home!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rich,

      You made the right choice with the Sony X90L! See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR™️. Sound positioning tweeters, in additional to the TV speakers, elevates the sound so what you hear matches the picture you see. Take entertainment further by pairing your BRAVIA XR™️ TV with Sony audio equipment. You’ll discover an unmatched audio-visual experience with outstanding XR picture and sound quality. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    bravia

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture, sound and colors are excellent! The BRAVIA has a good clear screen.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BeatriceM,

      Great! We're thrilled that you are enjoying the sound and picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony T.V

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony T.V is better than expected. I truly enjoy watching TV and listening to music videos.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Excellent choice DAba! The X90L has an amazing contrast and vivid colors! Our amazing 4K Full Array LED TV powered by Cognitive Processor XR delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV for guess room.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV for one of the guess rooms. My third Sony TV never a disappointment with this brand.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sammy, Awesome! We are so glad to hear that you are happy with your new TV! The X90L has an amazing contrast and vivid colors! Our amazing 4K Full Array LED TV powered by Cognitive Processor XR delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV it was everything I was looking for, great Quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilliamR,

      Perfect! We're thrilled that you are enjoying this amazing TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy Camper

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV and top notch service from best buy delivery Team

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JordanM, That's great! We're so happy to hear you like your new Sony X90L and good to know that you had a top notch customer service experience from BestBuy. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love our New Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture, clear, colors are spectacular everything just pops out. We aded sound at. WOW

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Monitors,

      Perfect! We're glad that you are enjoying the sound and picture quality of the TV. See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR™️. Sound positioning tweeters, in additional to the TV speakers, elevates the sound so what you hear matches the picture you see. Take entertainment further by pairing your BRAVIA XR™️ TV with Sony audio equipment. You’ll discover an unmatched audio-visual experience with outstanding XR picture and sound quality. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Super Sony tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had Sony tvs. I love everything about them. Quite simply, they are the SUPERBEST!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SuperSonySue,
      Great! That's nice to hear that you love our Sony TV's and how you appreciate the quality of our TV. See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR™️. Sound positioning tweeters, in additional to the TV speakers, elevates the sound so what you hear matches the picture you see. Take entertainment further by pairing your BRAVIA XR™️ TV with Sony audio equipment. You’ll discover an unmatched audio-visual experience with outstanding XR picture and sound quality. Thank you for always choosing Sony! Enjoy! - Marco Sony_US

  • Rated 5 out of 5 stars

    Great deal for a great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After doing a lot of research on which tvs would be the best fit for my room, I went to Best Buy because the will meet any price. I found an open-box tv which was one of my top picks and saved $400! Ordered online and the pick up was easy. The gentleman loaded it into my suv. Love the tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidA,

      You made the right choice! We're thrilled that you are enjoying this amazing TV. It's also great that you were assisted professionally. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Satisfaction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very satisfied with our new Sony TV. So far, there have been no concerns.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RonaldlC,

      Perfect! We're thrilled that you are enjoying this amazing TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony - 65" Class BRAVIA XR X90L LED 4K UHD Smart

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i really enjoy this TV looking so cool and more good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BethR, Thanks for the 5 star rating! Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Color is amazing. The apps are great quality seems great. Better than LG and Samsung

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SeanF,

      Perfect! We're thrilled that you like the picture quality and supported apps of the X90L TV. See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR™️. Sound positioning tweeters, in additional to the TV speakers, elevates the sound so what you hear matches the picture you see. Take entertainment further by pairing your BRAVIA XR™️ TV with Sony audio equipment. You’ll discover an unmatched audio-visual experience with outstanding XR picture and sound quality. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Tv ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is SOOO cool its the best tv I have ever bought!! This tv is soo cheap for its size.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi armond50,

      You made the right choice with the Sony X90L! See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR™️. Sound positioning tweeters, in additional to the TV speakers, elevates the sound so what you hear matches the picture you see. Take entertainment further by pairing your BRAVIA XR™️ TV with Sony audio equipment. You’ll discover an unmatched audio-visual experience with outstanding XR picture and sound quality. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The best smart tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv. Everything we need. Best image sound. Very good price from best buy. We love best buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EduardoS,

      Perfect! We're glad that you like the sound and picture quality of the TV. See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR™️. Sound positioning tweeters, in additional to the TV speakers, elevates the sound so what you hear matches the picture you see. Take entertainment further by pairing your BRAVIA XR™️ TV with Sony audio equipment. You’ll discover an unmatched audio-visual experience with outstanding XR picture and sound quality. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Smart oven

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Love that this is a smart oven and it updates you if the stove is on or when the oven is preheated.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product very good image I can recommend it with confidence

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JorgeL,

      Great! We're glad that you are enjoying the picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great mid tier tv

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the UI, sleek design and overall picture is would.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeanR,

      Great! We're glad that you like the Google software, design, and picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. It was the right call we made. Amazing picture quality,

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FKhan,

      Awesome! We're glad to hear that you like the picture quality of the TV. Thank you for choosing Sony and enjoy your TV!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Google-App need some work....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With one exception the X90L also as my X90J..is picture perfect except the Google-App menu/Driver "freezes"...(remedy is to unplug/plugin a/c-cord or hold down Remote's power-button)..When will Google fix their App?

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Blueskies,

      We're sorry to hear about the TV randomly freezes, lags, or responding slow to input from remote. Your feedback is extremely important to us and is very much appreciated. To make sure your TV runs as smooth as possible, we highly recommend downloading and installing the latest software for the TV. If you experience slow, unresponsive or freezes with the TV, please follow the steps from this link to resolve this issue.
      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-65x90l/articles/00202120

      We also recommend performing a factory data reset on the TV to resolve the issue. For steps on how to perform factory data reset, please visit the link below.
      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-65x90l/articles/00159487

      If you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the X90L.

      Despite your concerns, we're truly glad that you like most of the features, especially its incredible picture quality. Our amazing 4K Full Array LED TV powered by Cognitive Processor XR™ delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. Thank you for sharing this feedback and for choosing Sony! -Jess Sony_US