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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1853 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 1,853 reviews
  • Rated 5 out of 5 stars

    Sony X90L review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pluses: incredible resolution, contrast, upscaling accuracy, low glare, plenty of usable settings adjustment. Minuses: speaker quality, off angle viewing (although nearly the best I have seen from a non-OLED).

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KeithR, Thank you for the positive review! We're glad you like the incredible 4K resolution, contrast, upscaling, low glare display, and tons of adjustable settings on your new Sony X90L. We appreciate your feedback about the speakers and viewing angles and will be sure to forward this feedback to the appropriate department. Your feedback is valuable to us as we continuously strive to improve our products. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sony 65 inch Bravia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV!! Easy to set up and easy to use!!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Becca, We are happy to hear that you love your Sony BRAVIA TV. With our BRAVIA X90L, you will see a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. It has Sound positioning tweeters, in additional to the TV speakers, which elevates the sound so what you hear matches the picture you see. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 65”TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with our new improved TV experience.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PatriciaM, we're glad you like our newest product! See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. Our minimalist One Slate design fuses screen and bezel into a single slate, minimizing noise and maximizing your viewing experience. Seamless Edge, available for the first time in this class of BRAVIA™, gives the TV an extremely slim, sophisticated look. Thanks for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia 65!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent T.V. Would recommend to family and friends!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ErinO, lovely! we're glad you like our product! See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. Our minimalist One Slate design fuses screen and bezel into a single slate, minimizing noise and maximizing your viewing experience. Seamless Edge, available for the first time in this class of BRAVIA™, gives the TV an extremely slim, sophisticated look. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    My 65 inch Sony Tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone involved in the sale and installation were so good. I would for sure use Best Buy for any othee purchase that I would make. So pleased

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SharonW, it is so good to hear that you had a great experience with your purchase! We hope you are enjoying your new TV! Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like our new tv and picture quality is excellent

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LeeannR, we're glad you like the picture quality of our product. See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. Our minimalist One Slate design fuses screen and bezel into a single slate, minimizing noise and maximizing your viewing experience. Seamless Edge, available for the first time in this class of BRAVIA™, gives the TV an extremely slim, sophisticated look. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Solid Quality

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great tv that feels responsive on the OS. I bought it for the quality upscaling and how amazing it makes movies and shows look.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DillonS, Thanks for the 5-star rating! We're glad you like your new TV. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic TV. Upgrade at not much of a cost. Bought it on sale and saved $300.00.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, JosephR,

      Thanks for the review and the 5-stars rating! We are totally sure you'll fall in love with the amazing picture quality, powered by Sony's XR Processor, which intelligently enhances every scene in real-time boosting color, contrast, and clarity. We're sure it's going to make your movie nights feel completely immersive.

      Thanks for choosing Sony, have a nice day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    Super Clear and Sleek

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great purchase. I am delighted by the screen and speaker quality. The google TV intergration is pretty seamless. It fits in well with the furnishings in the hall. Overall a great purchase for $1200

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Amazing, AshrithH! You've certainly made a great choice! We're thrilled to hear that you're delighted with the superb picture & sound quality, Google TV feature, and stylish design of your XR65X90L. Thank you very much for the perfect star review and for choosing the best brand, Sony! - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony Bravia is the best………………………………:::::::::::………..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StevanP, we're glad you like our newest product! See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. Our minimalist One Slate design fuses screen and bezel into a single slate, minimizing noise and maximizing your viewing experience. Seamless Edge, available for the first time in this class of BRAVIA™, gives the TV an extremely slim, sophisticated look. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Amazing TV

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV always been a fan of the sony brand still have my tv from 14 yeara ago built to last

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AdrianM! Thank you so much for the five-star rating! We are thrilled to hear that you are enjoying your X90L TV. Your loyalty to Sony over the past 14 years means the world to us. Reviews like yours inspire us to keep innovating and developing new technologies. We truly appreciate your support! Best regards, -Jenn. Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, great color!! Ssssssssssssssssszzzzzzzz

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NancyB, wow! We're glad you like the picture quality of our newest product! See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. Our minimalist One Slate design fuses screen and bezel into a single slate, minimizing noise and maximizing your viewing experience. Seamless Edge, available for the first time in this class of BRAVIA™, gives the TV an extremely slim, sophisticated look. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Best Buy !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! and the men that set it up were terrific !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi pickles, that's fantastic to hear! We're thrilled you're loving your new Sony - X90L and that the installation process was smooth and clean. We design our TVs for an exceptional viewing experience from the moment it's set up, so your feedback means a lot! Enjoy every moment and thank you for trusting Sony! Regards, -Dominick Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associated took his time in explaining the differences between each tv and compared LG with Sony products to the pixel. And stood by us until we finally made a decision and we didn’t feel rushed. And he was a newly promoted and training someone all at the same time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DaianaT, we're glad you had a great experience with your purchase! We hope you enjoy your new TV. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Have not looked back

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THIS TV---Bought it for $1000 after looking at some $600 more---Have not looked back---I would buy it again---DO NOT buy lower models---After loving this one, bought a 77L---NOT THE SAME or even close---I had to return it because it was so poor

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesH, We are happy to hear that you are loving your new Sony BRAVIA X90L smart Google TV. You chose the best brand. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Loves it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv. Better screen view and the sound quality is amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AshaK, Awesome! We are so glad to hear that you are enjoying your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Really good customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees were really involved. They really helped us with all the information need before buying the actual tv. Overall the aulity of service was a 10/10. They were really patient and made it clear on what we were getting.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Priscila,

      Great! We're glad that you were assisted professionally. You made the right choice with the Sony X90L! Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Unhappy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My BIGGEST concern with Best Buy is the fact you can not phone directly to the store This is a huge concern. If I want a simple question addressed I get who knows who in who knows where. My next purchase will be at a store I can call

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Dissapointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv 2 months ago based on the reviews. Picture, color, and brightness were great. On the 60th day, tv died, no power. Troubleshooted and called the service center for repair in Houston. Spent $1000 and am looking at another $740 in repairs. Very disappointed...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Sony! Best Buy was so helpful in me making my purchase! And the crew that came to set it up was phenomenal! Would buy from them again

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ACG7619, Thank you for the wonderful feedback! We're glad you love your new Sony X90L. And good to know you had an excellent BestBuy shopping experience. Thanks for choosing Sony! -Sam Sony_US