Customer Ratings & Reviews

Hi PaulC, We are thrilled to know that your new Sony BRAVIA is your best purchase of the year. We always strive to deliver the best picture and sound quality with our TVs. With our BRAVIA X90L, you will see a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. It has Sound positioning tweeters, in additional to the TV speakers, which elevates the sound so what you hear matches the picture you see. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. Thank you for choosing Sony! Vincent

Hi RichardMacias,

Thanks for sharing your review and experience with the X90L. We're glad that you were able to set it up to your standards. See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR™️. Sound positioning tweeters, in additional to the TV speakers, elevates the sound so what you hear matches the picture you see. Take entertainment further by pairing your BRAVIA XR™️ TV with Sony audio equipment. You’ll discover an unmatched audio-visual experience with outstanding XR picture and sound quality. Thank you for choosing Sony!

-Ralph

Hi BrentB,

Thank you for the purchase! We can’t thank you enough for purchasing three Sony products. We're happy to hear that you like your new Sony TV. Thank you again for choosing Sony and your continued support is greatly appreciated.

-David

Hey DaddyTechBuyer,

That's amazing! You've definitely made a great choice! We are extremely pleased to hear your satisfaction with the exceptional quality of your XR65X90L. With Sony X90L, you'll see breathtakingly beautiful pictures full of realistic depth on our Full Array LED screen powered by Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. And with 4K/120fps, a Variable Refresh Rate and Auto Low Latency Mode, our TVs give you smooth and clear movement for responsive gameplay.

Thank you very much for the perfect star review and for choosing Sony!

- Romeo

Hi KimS,

Amazing! We're glad that you were assisted professionally. We hope you also enjoy this amazing TV. See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR™️. Sound positioning tweeters, in additional to the TV speakers, elevates the sound so what you hear matches the picture you see. Take entertainment further by pairing your BRAVIA XR™️ TV with Sony audio equipment. You’ll discover an unmatched audio-visual experience with outstanding XR picture and sound quality. Thank you for choosing Sony!

-Ralph

Hi Awesome, thank you for sharing your wonderful shopping experience. You'll definitely love your TV. Thank you for choosing Sony. Erin

Hi realsa,That's great! It's great to hear that you were assisted well by our local dealer. We hope that you also like your new Sony BRAVIA TV. Thank you for choosing Sony! Vincent

Hi GaryM,

Awesome! We're glad that you were assisted professionally. We hope that you are also enjoying this amazing TV. Thank you for choosing Sony!

-Ralph

Hi GaryK,

You made the right choice with the Sony X90L! See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR™️. Sound positioning tweeters, in additional to the TV speakers, elevates the sound so what you hear matches the picture you see. Take entertainment further by pairing your BRAVIA XR™️ TV with Sony audio equipment. You’ll discover an unmatched audio-visual experience with outstanding XR picture and sound quality. Thank you for choosing Sony!

-Ralph

Hi Lynnie, we're glad you like your purchase! See a vivid, crisp picture while you watch and game, all powered by the intelligent Cognitive Processor XR™. Full Array LED and XR Contrast Booster precisely controls zones of LEDs expanding the contrast range for deep, detailed blacks and increased peak brightness. HDMI 2.1 VRR, 4K120, and ALLM support lets you unlock the full potential of your favorite games for smooth and clear gameplay. Thank you for choosing Sony! ~Earl

Hi Bexita,

Thanks for sharing your review and experience with the X90L. Your feedback about the remote is greatly appreciated. The remote is designed with simplified buttons for ease of use and advanced voice control. If you press the "Menu" button (Control menu) on the remote, it will display a menu on the TV to use button functions that are not on the remote control including number buttons for channels. Some features can be accessed quickly by pressing the Quick Settings (wrench icon) button of the remote control. You may find this link helpful:

https://helpguide.sony.net/tv/kusltn1/v1/en-003/01-07-05_01.html

Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

Name:
Username:
Model Number:
Issue:
Telephone Number:

Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv

Sincerely,
-Ralph

Hi JohnF, Awesome! We're delighted to hear that you are enjoying your new TV. Our amazing 4K Full Array LED TV powered by Cognitive Processor XR™ delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. With Acoustic Multi Audio, it feels as though the sound is coming from the right place in the scene, precisely matching the visuals.

Hi JefferyT,

Thanks for sharing your review and experience with the X90L. We're glad that you like the user-friendly functions of the TV. Your feedback about the instructions guide is greatly appreciated. Help guides and manuals are also available on our support website. Thank you for choosing Sony!

-Ralph

Hello BarbieE,

Thank you for considering Sony products.

We're delighted to hear you're enjoying the great features of your XR65X90L TV, but we sincerely apologize that the built-in audio didn't deliver the sound quality you were looking for. We understand how important immersive audio is for a complete viewing experience, and we regret that you feel the need to purchase a separate sound bar.

We certainly strive for a high standard across all aspects of our televisions, and your direct feedback is incredibly valuable to us. We will ensure your comments are immediately shared with our dedicated Sony team for their review as we continually work to enhance the sound performance of our products.

Thank you again for taking the time to share your honest assessment.

Best regards,
-Fred

Hi Stamt,

You made the right choice with the Sony X90L! We're glad that you are enjoying your Sony TVs. Thank you for choosing Sony!

-Ralph

Hi JermaineL,

Perfect! We're glad that you are enjoying the picture quality of the TV. See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR™️. Sound positioning tweeters, in additional to the TV speakers, elevates the sound so what you hear matches the picture you see. Take entertainment further by pairing your BRAVIA XR™️ TV with Sony audio equipment. You’ll discover an unmatched audio-visual experience with outstanding XR picture and sound quality. Thank you for choosing Sony!

-Ralph

Hi Blake, Thanks for sharing your experience with the Sony X90L 4K LED TV. We're glad that you are enjoying the picture quality of the X90L TV. See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR™️. Sound positioning tweeters, in additional to the TV speakers, elevates the sound so what you hear matches the picture you see. Take entertainment further by pairing your BRAVIA XR™️ TV with Sony audio equipment. You’ll discover an unmatched audio-visual experience with outstanding XR picture and sound quality. Thank you for choosing Sony! -Craig

Hi BruceS,

You made the right choice! We're thrilled that you are enjoying this amazing TV. Thank you for choosing Sony!

-Ralph

Hi TraceyB,

Great! We're thrilled that you were assisted professionally. We hope you also enjoy this amazing TV. Thank you for choosing Sony!

-Ralph

Hi LukeC, Thank you for the excellent review! We're thrilled to hear that you like the great picture quality, intuitive user interface, and ease of setup of your Sony X90L. Thanks for choosing Sony! -Sam