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Customer reviews

Rating 4.8 out of 5 stars with 1850 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,850 reviews
  • Rated 5 out of 5 stars

    Sony is the best

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony Tv is the best . I have never had any problems since I bought this tv. It was so easy for my kids to set it up and it’s almost two years

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MabelY, it makes us really happy to hear that the setup was a breeze on your Sony - 65" Class BRAVIA XR X90L! This TV comes with our Cognitive Processor XR which delivers a picture with wide dynamic contrast and natural colors, replicating how we see the real world. It's so great to know you're enjoying your viewing experience and thank you so much for trusting Sony! Best regards, -Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is amazing and well built also the sound is pretty good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi John,

      That's great to hear! We're so glad you're enjoying the amazing picture, solid build, and excellent sound on your BRAVIA XR X90L TV. We appreciate you taking the time to share your positive experience with us.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality of TV is very good. Would definitely recommend Sony TV for any home purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Chili,

      Thank you for choosing Sony!

      It’s fantastic to know that you’re enjoying the excellent picture quality of the XR65X90L TV! We truly appreciate your recommendation and are delighted that you find it suitable for any home purchase. Thank you for sharing your positive experience!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Our television purchase experience was exceptional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a Sony - 65" Class BRAVIA XR X90L. We are extremely happy with the television. The screen color is crisp and exceptionally clear. The functions fill all of our needs and are easy to access and operate. The sales and installation personnel were extremely knowledgable and very helpful. In addition we purchased a sound bar and had that installed as well. Overall our television purchase and installation was a very pleasant and satisfying experience

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnC, We are glad to hear that you are extremely happy with your new Sony BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. With our BRAVIA X90L, you will see a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. It has Sound positioning tweeters, in additional to the TV speakers, which elevates the sound so what you hear matches the picture you see. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV from a normal dude

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Tv. Used as our main living room tv. The picture is great! It is very thin as well. TV remote and UI is great. I came from a Vizio but this is much better. Worth the full price. Use the game for sports and the picture is vivid. Have yet to hook up the xbox to it, but i'm sure it'll look great. No soundbar hooked up, but sound quality is great so far, no issues and that's coming from someone that has a 5.1 surround sound in his man cave.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TRR55,

      You made the right choice upgrading to the Sony X90L! We're glad that you like the design, sound, picture quality, remote, and software of the TV. See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR™️. Sound positioning tweeters, in additional to the TV speakers, elevates the sound so what you hear matches the picture you see. Take entertainment further by pairing your BRAVIA XR™️ TV with Sony audio equipment. You’ll discover an unmatched audio-visual experience with outstanding XR picture and sound quality. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The x90l is a great tv. With a few adjustments to the settings the picture pops.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Chuck,

      Thank you for your wonderful review! We are so glad to hear that you love the picture quality of your BRAVIA X90L, and that a few adjustments have made the picture really pop for you.

      The XR Clear Image technology is what helps make the picture so clear and vibrant. This feature works to reduce noise and motion blur, ensuring you get a crisp image with excellent clarity and detail, even in fast-paced scenes.

      Thanks for choosing Sony, and have a marvelous day!
      DiegoV Sony_US

  • Rated 5 out of 5 stars

    Hdmi 2.1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is amazing for a living room/basement area. Got it for my PS5 because it has HDMI 2.1 and hooked it up with a soundbar. Had it for almost a year and haven't had a single issue with it. I'm surprised they didn't charge more for it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello StevenB!
      Thank you for your fantastic feedback! We are thrilled to hear that the XR-65X90L has been a great fit for your living room and basement setup.
      We’re glad it’s been reliable for you over the past year and that you’re enjoying such great value.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color! Love the size of the screen! Remote is easy to use. Sound is good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DebbieA, We are happy that you love your new Sony BRAVIA TV. We always strive to deliver the best picture and sound quality with our TVs. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A Sony Bravia fan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a beautiful 48" Sony Bravia HDTV since 2015 that is still performing perfectly ('knock on wood ...') so when a Bestbuy representative told me that he had purchased this 65" Bravia and loved it, I ordered it immediately. I have not been disappointed: the screen is clear and bright, the sound quality and volume is excellent without need for a sound bar, and the user interface for streaming channels is smooth and intuitive.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Laurie,

      You made the right choice upgrading to the Sony X90L! We're thrilled that you are enjoying the sound, picture quality, and Google software of the TV. See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR™️. Sound positioning tweeters, in additional to the TV speakers, elevates the sound so what you hear matches the picture you see. Take entertainment further by pairing your BRAVIA XR™️ TV with Sony audio equipment. You’ll discover an unmatched audio-visual experience with outstanding XR picture and sound quality. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 65 tv

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a good tv from bestbuy good service was knowledgeable about the Sony products and overal i was very satisfied with my sony tv actually going to but another one but a 55 inch for the room same tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GAMINGMONITOR, we're glad you like our product! Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very good picture, high color accuracy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really solid picture quality for working with a lot of design content. Used this to match an older model, and I think this unit has a great picture for anyone needing a larger display for content development. The color accuracy is good out of the box and can be adjusted as needed to dial it in further.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi techman, Thank you for the excellent review! We're delighted to hear you like the great picture quality and accurate colors of your X90L. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    So good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So good. Picture quality is outstanding in its class. If you don't want to splurge on OLED you won't be disappointed with this.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TariqK, thanks for posting this fantastic review.

      We could not be more pleased to hear that you are enjoying the exceptional picture quality of the X90L! Although it features an LED screen, it delivers the premium high-definition images that are characteristic of Sony televisions.

      Thanks for choosing Sony!

      Sincerely,
      Jenn. Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great TV for great value.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up this TV on sale for $200 off and an thrilled with it. Great color and features. The interface is fast and easy to use. Works terrific with my PS5 and other devices as well. I would recommend this TV to anyone who is looking at a great mid range process set.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Drider,
      Congratulations on your recent purchase! We’re thrilled to hear that you’re enjoying your new Sony BRAVIA XR X90L TV, especially its vibrant display colors and fast, easy-to-use interface. It's fantastic to know it pairs well with your PS5 and other devices, enhancing both your gaming and home entertainment experience. Thank you for choosing Sony, for the 5-star review, and for recommending us. Enjoy every moment with your new TV! -Maria Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! Sharp picture and beautiful color! We love it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LisalB,

      Perfect! We're thrilled that you are enjoying the picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Took care of me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great replacement TV and I did have to wait a few weeks before we received a new one and thank God I have a warranty on my best buy plan. Otherwise they were very good experience with getting a new one asap. Friendly and courtesy of the service. I will recommend them. Thank you JJ

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnJ,

      Great! We're thrilled that you were assisted professionally. You will definitely enjoy this amazing TV! Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price. Got it for a bedroom nice and bright for the space

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI LaBrecque,

      That's wonderful to hear! We are so glad you're enjoying your new BRAVIA XR X90L TV and that its brightness and size are a perfect fit for your bedroom. We appreciate you sharing your positive feedback.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excelent service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is 65 in sony bravia x90l. Its a great tv for the price, picture quality is soo hood and to talk about gaming performance it goes hand in hand with ps5 works as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bhargav, we are so happy to hear that you are having a great experience with the Sony - 65" Class BRAVIA XR X90L! As you noted, the picture quality of this TV really stands out due to its Cognitive Processor XR, which will make you lose yourself in pictures full of amazing contrast, and real-life depth. It is also the perfect choice for gaming, with the 4K/120fps and the Auto Low Latency Mode (ALLM), you will experience a smoothness when playing games like never before! We really thank you for choosing Sony. Best regards, -Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because our old tv burned out. Gotta say I love the picture quality on this. Nice and well worth the price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Amazing,

      Thanks for posting this fantastic review.

      We can't be happier to hear your X90L was such a great replacement and that you're loving the picture quality. It's wonderful to know you find it well worth the price.

      Thanks for choosing Sony!

      Sincerely,
      Jenn. Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent color and easy to use. Watching movies and playing games is intense.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nathan,

      Amazing! We're glad that you are enjoying the picture quality and user-friendly functions of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    New tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and very easy to use. Works great for gaming

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StevenC,

      Perfect! We're glad that you like the picture quality and user-friendly functions of the TV. Thank you for choosing Sony!

      -Ralph Sony_US